Front To Back Home Improvements

Eric and his assistant are professionals. They are young but don't let that fool you. They have the experience and energy. They do whatever it takes to make the job happen. I got a pretty extensive quote from them for a variety of jobs around the house. After getting comps from other contractors I picked a few from the list and they had no problem doing the job at the fraction of the original quoted price. They are punctual, efficient and good quality, and easy to get a hold of. Email-friendly, which I value, being on the road myself all the time. Will definitely hire them again.

I found Front To Back on Craig's list. After interviewing several contractors to install tile in my foyer and kitchen, Eric struck me as a very honest and fair. He arrived when he said he would and he was very communicative. Each time I have worked with Front To Back, I have been pleased. They show up when they say, (or they call ahead if need be) I have no problem letting Eric know where my hidden key is to my house. All of their work is done very well. One day when Eric was over at my house replacing my screens while I was at a funeral out of state, Eric noticed that my upstairs toilet was leaking from a botched repair I had done 10 years earlier. Eric took it upon himself to stop the leak and get the water cleaned up. I eventually decided to have Eric replace the toilet and have him do some drywall repair that was damaged by the leak.

I wasn't actually very happy. They didn't come when they said. I caught the guy in a lie at one point. The pricing wasn't very straight forward. They kind of left the job unfinished and I wasn't happy. It was may be a 3 day project. I would not use them again in the future. * Update: This report was submitted because an Angie's List representative called me to ask if I would submit a report on this company (The representative typed a summary of what I told him on the phone). I was put on the spot and didn't remember the time frame or the exact cost. I would not have left a report otherwise because I was upset with this project and thought maybe I just had a bad experience and didn't want to turn others away from it. However, now that the report is submitted, I want to update it with more details: I was mostly upset with this company for two reasons. 1) I work during the day so I left my door open for Front to Back Home Improvement to come in and work on the closet. I was told no one came by my house on one of the days because there was an emergency somewhere else. I didn't mind at all-I'm pretty understanding and I know those things happen. However, later when I got home I saw some of his things that he left the day before were missing and he later told me he actually did come by. That annoys me because I don't like the idea of someone being in my house but saying they weren't. 2) I was given a cost breakdown of the closet install when work began. When I actually looked at it I saw I was being charged something like $350 to paint a tiny closet. I thought that was excessive, so I asked if he would leave the closet unpainted and save myself $350. I was told that the cost breakdown was not what he would actually charge for each individual component of the project. I understand that the whole is not equal to the sum of its parts, but then why give me an itemized breakdown??? He should have a labor cost and then itemize the rest of the items at the amount they are worth! Overall it was very misleading.

His professionalism was good in terms of talking with us on what all he could do. It took him a while to give us a quote and his prices were a little high. His punctuality was good.

Our house was built in 1956, which meant that all the closets in the bedrooms were tiny. We've been using the 2nd bedroom as our "dressing closet", but it was always chaotic. Based on our needs, I set up a plan for Eric to build and install the shelved and the hanging rods on two full walls. The job went very well and we're thrilled with our new dressing room. Eric is a neat and top-quality handyman. ADDENDUM: Another top asset of Eric is the frequent promptness of his email replies.

Eric is always responsive. He is also always attentive. I can call him from a hardware store and answer any questions that I had. He was always on time. He showed up early and left late until he was done with the project. His prices are average, but I am quite happy with his service and think his service is worth it. I have ongoing work for him for the next year, so he will continue to work for me.