PREMIERE GLASS BLOCK

I'll never know since I didn't even have a phone number to call!

I called them, they had someone over to measure the windows a couple of days later and provided a quote. They built the windows in a couple of weeks, and installed them all in one day. The windows look great.

See above. I'm using another company for the job.

Call them up and they came out within a week to get the work done. Took them just a few hours to finish the work. The new window looks great and the dryer duct functions perfectly. The only complaint I had is that I picked this company because it says on here they take credit cards. But they guys that installed the window only took checks. I would still hire them to do more work, because I eventually want to replace all the old windows in my basement with glass blocks.

Contacted Premiere and received a call back within 15 minutes. Scheduler was very polite, professional and accommodating. Jim was out within a few days to get measurements and provided an estimate within a week of the first call. We had to change the install date a couple times due to weather, etc., but the communication was always good and accurate. I always knew what was happening. Jim (the installer) arrived on time and began working right away. He was thorough, yet efficient. He was pleasant even with all the 'stuff' he had to work around. He was very professional and courteous. The workmanship on the job was impressive. He mortared the windows very skillfully and was careful to get a good seal around the windows both inside and out. He finished with directions on caring for the windows and what to expect over the next couple weeks. Cleanup was excellent...all scrap metal, dust, etc. was taken care of before he left. Overall a great experience and I would highly recommend his company. The final price matched the estimate to the penny and it was a fair price.

Fabrication took approximately 5 days. Installation less than 1/2 day. Clean up was very good. After 2 weeks, no noticeable issues with the windows, accessories, or mortar bed. Good quality windows.

If anybody wants glass blocks call this company. They were a couple hundred dollars cheaper than other companies.

MR. ZIMMER AND HIS ASSISTANT WERE VERY PROMPT (THEY ARRIVED SLIGHTLY BEFORE THE SCHEDULED START TIME OF 8:00 A.M.) AND COMPLETED THEIR WORK IN TWO AND A HALF HOURS. THEY WERE POLITE, KNOWLEDGEABLE, AND EFFICIENT, AND THEY MADE SO LITTLE NOISE THAT OUR FOUR CATS WERE NOT EVEN DISTURBED. THIS PROJECT'S TIME SPAN, FROM THE INITIAL MEASURING AND PRICING TO COMPLETION OF THE WINDOW INSTALLATION, WAS EXACTLY TWO WEEKS. OVERALL, OUR EXPERIENCE WITH PREMIERE GLASS BLOCK HAS BEEN ENTIRELY POSITIVE. NOTE: MR. ZIMMER ACTUALLY ANSWERS HIS OWN PHONE, SO A POTENTIAL CUSTOMER CAN REACH HIM EASILY.EACH OF THESE ATTRACTIVE NEW WINDOWS IS EQUIPPED WITH A SCREENED CENTER VENT THAT CAN BE OPENED AND CLOSED TO ALLOW AIR TO CIRCULATE IN OUR BASEMENT. MR. ZIMMER AND HIS ASSISTANT USED ONLY MORTAR TO INSTALL THE WINDOWS--NO WOOD OR WOOD PRODUCTS. THE WINDOWS HAVE A 10-YEAR WARRANTY.