About us
Business highlights
56 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Our Recent Projects
Photos of past projects
Reviews
5.019 Reviews
Filter reviews by category
Showing 1-19 of 19 reviewsDavid R.
09/2024
chimney sweep
 + -1 moreI had used Platinum Pro Chimney a year ago for a wood fireplace chimney cleaning and they had found some repairs needed. They installed a new stainless steel liner in my chimney and made some crown repairs. They had told me that the warranty on the liner was only valid if their company performed annual cleaning. This year, I recently reached out to schedule a cleaning and found that the company does not respond to email or answer the phone. Their voice mailbox is full so I can't leave a message. Also, their website is not functional. This provider may be out of business. This review is in regard to recent efforts to contact the company for additional services and not the work performed in 2023.
Description of Work: Chimney cleaning and inspection.
| Rating Category | Rating out of 5 |
|---|---|
| responsiveness |
Response from Platinum Pro Chimney, LLC
Marge F.
02/2024
fireplaces
 + -1 moreIgor was on time, professional, knowledgeable and friendly. Service was completed with care. Pricey but very efficient. I'd recommend!
Description of Work: Service
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Randall W.
01/2024
fireplaces, gas logs
 + 0 moreFantastic!
Description of Work: Fireplace service
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Erica P.
12/2023
chimney sweep
 + -1 moreGeorge Vidra (servicing Pro) was excellent: responsive, punctual, and professional. Work Quality - service and materials meet & exceeded expectations Customer Service - the pro provided excellent customer service ... Very responsive to questions, concerns, and feedback. Value for money - my Pro made this as seamless as possible and went above and beyond to ensure everything was done quickly and professionally.. Yes, definitely a fair price. I plan to schedule my annual cleaning with him moving forward! Thanks so much!!
Description of Work: Wood burning stove cleaning and general repairs.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$478.06
Joseph M.
12/2023
chimney repair, fireplaces
 + 0 moreIgor did a fantastic job and cleaned up as if he was never here. A very nice man.
Description of Work: Fireplace service
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Stephen S.
12/2023
fireplaces
 + -1 moreIgor did an excellent job! Very professional...
Description of Work: service
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Michael M.
12/2023
fireplaces
 + -1 moreOutstanding
Description of Work: fireplace repair
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Jon D.
12/2023
fireplaces
 + -1 moreThe fireplace cleaning and repair went well. The technician was knowledgeable and did an excellent job with the repairs.
Description of Work: fireplace
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| punctuality |
Yes, I recommend this pro
Jon D.
12/2023
fireplaces
 + -1 moreThe work was performed and completed. The technician was friendly and knowledgeable.
Description of Work: fireplace
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Don H.
12/2023
chimney repair, fireplaces
 + 0 moreIt well very well . Every thing works
Description of Work: Controls thermopile
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Patti D.
11/2023
fireplaces
 + -1 moreGreat! Great service
Description of Work: Gas service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
Rama S.
11/2023
fireplaces
 + -1 moreIgor stopped by the work in the fireplace. He was very punctual, explained everything and was honest and upfront about the cost. We are very happy with the service provided.
Description of Work: Fix the pilot light, clean up and replace parts to make the fireplace work again.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Dell J.
11/2023
fireplaces, gas logs
 + 0 moreExcellent job. Will hire again.
Description of Work: Gas fireplace
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Diane P.
11/2023
fireplaces
 + -1 moreExcellent..our technician, Igor, explained what needed to be repaired and did the work very efficiently....
Description of Work: Fireplaces
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Patti F.
11/2023
fireplaces
 + -1 moreWhat a wonderful job Igor did for the job. He was so professional and takes pride in what he does. Would hire again in a heartbeat
Description of Work: gas fireplace
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
Response from Platinum Pro Chimney, LLC
Bruce F.
11/2023
fireplaces, gas logs
 + 0 moreMr. Lebedinskiy, was knowledgeable of the parts I needed. Answer all my questions and performed an excellent job. I highly recommend him!! Love my fireplace again!
Description of Work: gas fireplace service
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Platinum Pro Chimney, LLC
Jane D.
11/2023
fireplaces, gas logs
 + 0 moreGreat service!
Description of Work: gas fireplace
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Platinum Pro Chimney, LLC
Fred K.
11/2023
chimney caps, fireplaces, gas logs
 + 1 moreThe team did an excellent job and completely restored our gas fireplace to a beautiful, functional, and efficient level. Everyone I talked to or worked with was friendly and explained things in detail. I trust these folks to do an honest job and plan to use them again!
Description of Work: gas fireplace service
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
$600
Response from Platinum Pro Chimney, LLC
Cindy T.
11/2023
chimney repair
 + -1 moreVery professional…
Description of Work: chimney
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
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Yes, I recommend this pro
Response from Platinum Pro Chimney, LLC
Contact information
Located in, Holland, PA 18966
https://www.platinumprochimney.com/Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Licensed*
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fireplaces,
Gas Logs,
Chimney Repair,
Chimney Sweep,
Chimney Caps
FAQ
Platinum Pro Chimney, LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Platinum Pro Chimney, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Platinum Pro Chimney, LLC offers free project estimates.
No, Platinum Pro Chimney, LLC does not offer eco-friendly accreditations.
Yes, Platinum Pro Chimney, LLC offers a 10% senior discount.
Yes, Platinum Pro Chimney, LLC offers emergency services.
Yes, Platinum Pro Chimney, LLC offers warranties.
Platinum Pro Chimney, LLC offers the following services: Family owned and operated since 1968 serving America With Joy. Handling all your Chimney Repair - Chimney Sweep - Fireplaces - gas fireplace install - wood stove install and maintenance - chimney inspections, masonry and all chimney needs.
We Offer All Fireplace and Chimney Interior and Exterior Needs
Contact information
Located in, Holland, PA 18966
https://www.platinumprochimney.com/Service hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PM