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MaidPro Hershey

House Cleaning, Apartments, Floor Cleaning and Waxing

About us

2014 & 2016 Super Service Award winner. Whether you need weekly, bi-weekly or one-time cleaning, it's time to discover the magic of MaidPro. Your home will be cleaned to your highest expectations by trained professionals at surprisingly affordable rates.

Business highlights

14 years of trusted experience

Services we offer

Residential & Commercial house cleaning including bathrooms, kitchens, Living spaces, floors & dusting. We offer weekly, bi-weekly, monthly or a one time clean to make your house "SPARKLE".

Services we don't offer

Ask

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.728 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
18%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 28 reviews

Hazel M.
12/2021
5.0
house cleaning
  + -1 more
They are great and excellent service they cleaned very well. they have a checklist. Very much accommodating.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol I.
06/2020
3.0
house cleaning
  + -1 more
The person did not do the greatest job. I was working at the time she was here so I did not have time to check while she was here. I was later preparing to show my house and found a lot of areas that had not been dusted or cleaned. Their estimate was $40 more than another one I got, but I went with them because they have cleaned for me in the past and done a great job, but this latest experience has me very disappointed.
Description of Work: They were supposed to clean my house.
Rating CategoryRating out of 5

BASIL N.
10/2017
5.0
house cleaning
  + -1 more
Amazing Maid Pro I will be using you again and again
Description of Work: MY basement flooded and we just finished fixing it and had Maid Pro come in and clean and they did an amazing job I will be calling on them again. Thank You Maid Pro for such a great job well done. Signed Mary Jo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael R.
08/2017
5.0
house cleaning
  + -1 more
The quoted price was $150 every two weeks. We have had some hiccups but they seem to want to make them right.
Description of Work: I got a quote for cleaning my whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from MaidPro Hershey
Thank you very much for the review.

JoAnne I.
05/2017
4.0
house cleaning
  + -1 more
Only one person showed up a first. Then others came later to help. I was quoted a price and was aware that they'd charge extra to finish. I was told that they needed extra time to complete the job. If I had said no, then I suppose that part of my house would not have been cleaned. So I approved it. The ladies were very nice, and my house was cleaned well. I just felt that the fee that I paid was overpriced. I probably will not be using them again.
Description of Work: deep house cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Debbie S.
09/2016
5.0
house cleaning
  + -1 more
Fabulous! Cleaners arrived on time and were enthusiastic and hardworking. I am thrilled with the service and all of the team. My new house sparkles and smells wonderful. I will definitely use Maid Pro again!
Description of Work: Move in cleaning, whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Hershey
Thank you, and we love cleaning for you!!!!!!

Debbie S.
09/2016
5.0
house cleaning
  + -1 more
Fabulous! Cleaners arrived on time and were enthusiastic and hardworking. I am thrilled with the service and all of the team. My new house sparkles and smells wonderful. I will definitely use Maid Pro again!
Description of Work: Move in cleaning, whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Hershey
Thank you, and we love cleaning for you!!!!!!

Sandra M.
06/2016
5.0
house cleaning
  + -1 more
.
Description of Work: I use their cleaning services every 2 weeks and they are excellent. I have now requested a specific cleaner named Rachel because she does an amazing job. Excellent skill and they do everything in the home-complete deep cleaning. She always arrives on time and is responsive to my needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Hershey
Thank you!!!! WE LOVE CLEANING FOR YOU!!!

Marjorie G.
06/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: We have contractractracted bimonthly cleanings. The initial service was a full house cleaning and the service providers concentrated on a 49-Point Checklist. After becoming a regular customer, we established a routine that rotates through our cleaning needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from MaidPro Hershey
Thank you so much!!!!!!

christine M.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Hershey
Thank you so much [Member Name Removed]! We appreciate your review and will continue providing the best cleaning around! Thanks again!

Kathryn M.
01/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: they cleaned the house and did a good job

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from MaidPro Hershey
Hi [Member Name Removed]- We value our long term clients so you mean the world to us! Thank you very much!

Sandra M.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: Housecleaning. They do an excellent job in cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MaidPro Hershey
We are so thankful for the great review! We will work hard to keep you as a recurring client, thank you for trusting us to clean your home.

Sandra M.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned my whole house and were great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from MaidPro Hershey
We feel so honored!!!!!!!!!!! Thank you

lauren K.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from MaidPro Hershey
We feel so honored to be cleaning your home. You are awesome!!!!!!!

Brent V.
03/2015
3.0
house cleaning
  + -1 more
The individuals who cleaned our home were nice but I don't like the business practices of this company. They tell you it will probably take X hours at an hourly price. It frequently went over X hours and an hourly price means they are motivated to drag jobs out.
Description of Work: Cleaned the entire house. We started using regularly but they didn't work out. They brought in different crews and frequently went over their estimate. They often missed little things that had to be redone. I wanted to like them but just couldn't, especially for the exorbitant price.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from MaidPro Hershey
All feedback is really important to us, so thank you for your comments. I enjoyed our conversation on the phone, I feel it enlightened both of us to the whole situation. As we discussed, our pricing is based on the amount of rooms that we clean. The amount of time to each room is very specific as well, ie a kitchen takes 45-50 minutes in order to perform the Maidpro system. If additional rooms are added, the time does increase. If we don't increase the time, then it is very difficult to do the full 49 point checklist. We did go over time with your first time clean, and you did give approval for the additional time, but Maidpro never charged you for the time. We did send the same cleaner all three cleans, but she had different team members. We do try to have the same cleaner every time. You did specifically want one of our cleaners but her schedule only allowed later afternoon arrival forcing us to send a team member with her. I do understand that you were not told this when you scheduled with her and we are sorry about that! We are always learning and growing. As I told you on the phone, we really want to be the best cleaning company around! Customer service is our keystone. As I stated before, I want to thank you for all of your feedback, and our great conversation. We all hope (Linda too!) that you give us another try.

Nikole L.
03/2015
4.0
house cleaning
  + -1 more
.
Description of Work: Biweekly cleans $95. Always did a great job. Sometimes late. Expensive for the area, but I only allowed one particular employee to clean my home, as she was the best. I think for a move out clean of a very small apartment for over $250 was a rip off.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$95

Response from MaidPro Hershey
Hi [member name removed], Laura loved cleaning for you too! Move out cleans are deep cleans. We not only follow the 49 point checklist but we have to follow the landlord guidelines as well. Unfortunately, it is a more costly clean...

Erin D.
02/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned 3300 square foot home. |They don't wash sheets/ towels. |They are very reliable ..

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from MaidPro Hershey
Thanks for your feedback [member name removed]. You are a long time client that we cherish. We will continue to work hard and keep the cleaning consistently awesome. If the cleaner had a bad day, we will come back the very next day to re-clean...no questions asked!

Nikole L.
12/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Erin D.
02/2014
5.0
house cleaning
  + -1 more
I am a busy / working single Mom with 2 teenagers and Lots of pets . Maid pro comes to my house every other week - and helps me keeps my house clean House clean
Description of Work: Maid pro helps me keep my home clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Lisa W.
11/2013
5.0
house cleaning
  + -1 more
This is a very professionally run business, which I could tell from my first telephone call to inquire about the service. The local office is very responsive and often makes unsolicited phone calls to make sure everything is going well. They provide a lengthy checklist at the end of each clean to show what they did that day. I have never been disappointed with a clean. They provide flexibility in tailoring your clean to your needs. For example, high traffic areas, kitchen and bathrooms can be done more frequently than other areas, which is a great option. They will also honor a request for a dedicated cleaning person if possible. I have had two wonderful dedicated cleaners, and I often arrive home to find some special little ?extra? item, such as my dishwasher has been run and unloaded or laundry I started that morning is completed. These are things that they do not have to do, and I find it so thoughtful.
Description of Work: The work is performed weekly and has been since Jan. 2012. They do housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from MaidPro Hershey
We appreciate your review. Your cleaner read it and smiled ear to ear. We are always watching and checking on quality, we are always encouraging the cleaners to add their "wow" factors, and we consistently ask for feedback. We cherish your business and are so glad we are making your home clean and "homey".

Susan D.
11/2013
5.0
house cleaning
  + -1 more
It has been great. They have been coming out for me once a month. The first time 2 cleaners came out, as of lately it has only been one cleaner. They clean the floors, bathroom and kitchen. They bring their own cleaning supplies, but if you need them to use something different, you do have to supply that. I think that it is reliable that they always make sure someone attends. They do a good job when they are here cleaning.
Description of Work: They do basic housecleaning for me once a month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James T.
11/2013
5.0
house cleaning
  + -1 more
I use Tatiana from MainPro. She comes out bi-weekly for me. She cleans for about 3 hours. She cleans the entire house for me; it’s a basic housecleaning and she does the flooring like vacuums the carpet. She brings all her cleaning supplies all the way to the trash bags. I have been using her for about a month and a half. There is no direction needed with her, she knows exactly what she is doing and she is very professional.
Description of Work: She comes out bi-weekly for me for basic housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

George F.
07/2013
5.0
house cleaning
  + -1 more
No problems. Staff showed up on time, cleaned everything agreed on, left detailed notes. The place was in good shape and everything was cleaned as agreeed. Change of schedule not a problem.
Description of Work: whole house cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kathryn M.
06/2013
5.0
house cleaning
  + -1 more
My experience with them went very good! I thought they did a good job.
Description of Work: I used MaidPro Hershey for housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Charles F.
08/2012
5.0
house cleaning
  + -1 more
They were wonderful. My kitchen has never been so clean; except for when I first moved in. It was for 3 hours and I paid $99.00.
Description of Work: I used Elizabethtown MaidPro for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99
    • 1(current)
    • 2

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Apartments,
Floor Cleaning and Waxing

FAQ

MaidPro Hershey is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

MaidPro Hershey accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro Hershey offers free project estimates.
Yes, MaidPro Hershey offers eco-friendly accreditations.
No, MaidPro Hershey does not offer a senior discount.
No, MaidPro Hershey does not offer emergency services.
Yes, MaidPro Hershey offers warranties.
MaidPro Hershey offers the following services: Residential & Commercial house cleaning including bathrooms, kitchens, Living spaces, floors & dusting. We offer weekly, bi-weekly, monthly or a one time clean to make your house "SPARKLE".
Ask

Contact information


Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM