Adams Plumbing Co

They had corrected an earlier problem for me with a leaking water pipe, but did not reply to me after I contacted them for a request for estimate for the vanity installation.

They were able to fit me in on the day I called which was great since my basement floor drain was backing up every time I used the kitchen sink, dishwasher and washing machine. Chris was polite, professional and quick and also answered other questions I had. I will be using Adam's Plumbing for my future needs.

The provider showed up a little after the 2pm appointment which was made same day and corrected the leak as well as looked at other potential issues and did some preventive maintenance (tightened other loose areas within the pipes) and ensured all the leaks were done before departing.

Very professional, did a great job, timely. Probably not the cheapest but not exorbitant- you get what you pay for and I have not complaints.

Chris is a really nice guy. He was knowledgeable, quick, neat and willing to answer other plumbing questions. He told me why I wasn't getting hot water, explained that my HWH was still under warranty and fixed it. It was that easy. I honestly can't remember how much he charged me...I said $100 because I had to put a number in.

It went excellent and they were very professional. They were dependable and courteous and I couldn't ask for anyone better.

Was willing to use these guys, but another plumber was able to do the work earlier and get the hole closed up more early. Cannot give an A rating as I do not know the quality of their work.

They guys showed up on time, knew what to do.....had the right equipment and did the job well

The design of 75 gallon power-vent hot water heaters have changed and they searched for a unit that would fit in the existing space. The plumbing and exhaust venting both had to be modified and was done very quickly and professionally. The entire replacement effort took approximately 2 hours. I have used Adams Plumbing several times previously and the response and work itself was excellent in every case. them. I would highly recommend

The plumber was more than 30 mins late for a set appointment time. I was given a specific time, not a window. I called in to inquire as to when the plumber would arrive and after being placed on a lengthy hold I was told they are running behind and they would be at least another hour. The woman I spoke to was rather unapologetic with the delay. She asked if I still wanted service and I said yes, but requested that the plumber call on his way over since I still didn't have a specific time frame. Her response was should couldn't guarantee they would call but she would request it. I reacted strongly saying that a request for a courtesy call on an appointment they were running almost two hours late for couldn't be met then I wanted to cancel service. My boyfriend called back thinking I was being rash to cancel the appointment (we both took off today for service) and the conversation went downhill. The woman preceded to explain that there wasn't anything that could be done and that the owner himself was scheduled to come to the house. She explained he doesn't always update her on his status and she can ask him to call but he most likely would not. She commented on how she has other things to do than follow up with the guys out in the field. She was unfriendly and spoke over him and refused to apologize beyond what was in her control. She could have easily diffused the situation, instead the impression she gave was a disgruntled employee unwilling to assist new customer. Terrible customer service. We are looking for another plumber.

Chris always does a quick and thorough job. Pretty straight forward job.

It went very well. The plumber was very personable and efficient. He did everything we wanted to have done with no difficulties and cleaned up thoroughly before leaving.

Work performed was excellent. However, getting replacement parts and finishing the work took what seemed to be a very long period of time. I mean several weeks!

It was fine. I was very happy with the service and they did a nice job on what I had them do. They made a suggestion and that worked out well.

Very well - added cleanout entry to avoid future problems

Firstly: We used Adam's a few years ago at our previous home for a small faucet repair job and the results were fine (the"B" quality rating is based on that prior experience). I don't know why this went so badly. First contact on this job was early January when I called to request an estimate for both plumbing and spray-foam insulation. In that first call I stated that I'm often out of town on business and requested an on-site visit on a Friday night or Saturday. They said they'd have to get back to me to see if they could arrange that. I received no response. I called them twice to follow up. On the second follow-up they were accommodating and said they'd send someone on a Friday evening. Representatives arrived Friday, 17-Jan. Visit was fine. They asked that I put the details of my request for estimate in writing. I sent them an email on Sunday, 19-Jan with those details. A week passed; no response. I called them - received voicemail. Left a message asking for a response. Nothing. Called a second time a few days later. Same result. Called and emailed them on 27-Jan, stating that if I didn't hear from them within a day I would have to assume that they didn't want my business. Never received a call, but did get an estimate via email on 28-Jan. Estimate was boilerplate and total was incorrect, indicating carelessness. I consider the plumbing estimate very high since much of the plumbing is already in place. Of course, there may be valid reasons for the numbers. However, given the lack of responsiveness and interaction with me on this job, I'm no longer interested in discussing it with them.

It went just great. The entire job was done in a reasonable time and at a reasonable price.

Called on 10/30 left voice message and never got a return call.

It went well. Kris, the plumber showed up on time and worked quickly and efficiently both when there alone and with his helper too.

I called Adams for help with a water heater that had a slow leak. When I called, I was asked if there was an emergency or if I could wait a few days. I agreed to wait until the following week. Kris and Dave arrived promptly and worked quickly to solve the problem. The valve on the water heater needed to be replaced, and Kris also recommended the installation of an expansion tank to prolong the life of the valve and prevent future leaks. He gave me an estimate for the work, and installed the parts. Problem solved!

It went well. He did what he came to do, provides suggestions about saving money but not forcibly and not with the intent of making you feel that if it isn't done then you are just in trouble.

they did a super job. Very professional, on time and very pleasant. We are very pleased with our purchase.

Great job at a good price. Will use them again.

We called Adams Plumbing at about 11:30 am on July 2, 2013 because we had no water pressure. My husband determined it was an electrical problem related to the switch. We have well water. They arrived at about 3:30 pm and stayed less than an hour completing the job by replacing the electrical box. We expected to pay about $150-$200. We were shocked to read the bill was $365 for less than an hour's work and simply replacing an electrical box. They were prompt, polite, neat and efficient but overpriced in our opinion.

Chris and his assistant came promptly to do the work. He talked me through what the day would look like and explained what he was doing. He spent about 5 hrs doing the work. They were extremely professional and were very neat! I can now be assured that my finished basement is protected.