Was a shipping issue due to the first one they received was damaged by the trucking company. Thanks Fedex. So it took longer to receive the special order unit I wanted due to waited on a reorder. They kept me informed while we waited. This was not their fault, and I am happy they refused the first unit. On installation day, they were on time, very professional, cleaned up the whole area, took the dinosaur heat pump I had away, and Nick an installer, thoroughly explained how to operate the new unit to me. The next morning I noticed an issue and called them to complain. I called at 0800 AM and 2 workers showed up within an hour of my call to fix the problem. Now that is great customer service. It is nice to see a company that cares about making sure their customers are satisfied, even after they were already paid. I would definitely call on them again.
Description of Work: New heat pump installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
JOHN G.
10/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
ANNA B.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
We received a fair price but are waiting for another job to be done before we can go ahead with the air conditioning.
Description of Work: provider gave us an estimate on split air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dom R.
11/2012
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service, the owner also stopped by several times to check on the crew doing the install. System works great!!!
Description of Work: Installed Heating and AC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Lynne K.
11/2008
5.0
plumbing, heating & air conditioning/hvac
+ 0 more
They were very responsive and did a phenomenal job. They were extremely knowledgeable. I think they are the best in the area, and I would recommend them to others.
Description of Work: They did both the plumbing and all the AC and heating in our new home.
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Service Categories
Heating and Air Conditioning,
Plumbing,
Wells and Pumps,
Water Filtration and Softening
FAQ
SJ KOWALSKI INC is currently rated 5 overall out of 5.
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
SJ KOWALSKI INC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa