My 9-year-old, 40-gallon gas hot water heater started leaking yesterday (a Tuesday). I called the office as soon as I discovered the leak, and they were able to send someone out within an hour or two to look at the situation. Once it was determined that the entire unit had to be replaced, they shut off the unit, and we scheduled the replacement for the following morning. They arrived promptly at the time we had agreed to, and the job was done in under two hours. All in all, I was very impressed at the speed at which my issue was resolved, and I would highly recommend this plumber to anyone in the area.
Description of Work: 40-gallon gas hot water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,295
Anne F.
03/2017
5.0
plumbing, water heater repair
+ 0 more
Always quick to return a phone call, and always honest about when he get out. I trust him alone in our house, and trust that he will not price gouge or upsell. Refreshingly honest , ethical, and professional.
Description of Work: Have been using TSQ for year for everything to hot water replacement to bathroom remodel to annual furnace cleaning and routine plumbing repairs. Always quick to return a call, extremely honest, and handles emergencies almost immediately. Tom and crew have always been good to us, professional, and respectful. Paying for plumbing problems is never fun, but we always know we're in good hands with TSQ.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret P.
06/2014
5.0
plumbing, water heater repair
+ 0 more
unknown
Description of Work: Installed new water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Colin S.
03/2014
5.0
plumbing
+ -1 more
Service was great, nice professional looking job. Really took the time to make sure everything was done right.
Description of Work: Replace gas hot water heater (including providing new water heater equipment)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
marie S.
04/2013
1.0
plumbing, drain cleaning
+ 0 more
Overall work was fine on small job, but never came back as promised.
Description of Work: TSQ did some demo work and heat pipe relocation work. with no problems. Provided budget estimate for remainder of work. Reviewed scope of work to be done and agreed on a start date. They never showed up or returned phone calls. Nice guys but good luck getting them to show up if they are busy with other work.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Yedida G.
11/2012
5.0
plumbing, drain cleaning
+ 0 more
Great service, great price, great experience overall.
Description of Work: We had a broken pipe that was leaking. He removed the leaky connection, replaced it with intact pipes, and patched up the hole in the wall. He also reset our garbage disposal and left us a spare key so if it shuts off again we can fix it ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Robert L. K.
02/2012
5.0
plumbing
+ -1 more
We have used TSQ plumbing for years, and Tom and son are our exclusive plumbers. They do excellent work of the highest quality, are prompt, reliable, extremely friendly and easy to work with, and highly professional. Although their pricing is on the high side, you get what you pay for, and we have been extremely satisfied over many years.
Description of Work: Rebuilt 3rd floor vanity Delta faucet with new springs, rubber hats, and stems.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
John H.
12/2011
5.0
plumbing, gas leak repair
+ 0 more
We had a gas leak in our basement, and they were able to come out within a few hours, give an estimate and complete work before 6pm that day. They were professional, took time to explain what they were doing and cleaned up after themselves. Although I hope we don't have another gas leak, we will remember them for future projects. It's a family owned company and had extensive knowledge of building/permitting requirements for the area as well as being familiar with the way houses as old as ours (72 years) were constructed and what the best method for fixing the problem was.
Description of Work: PECO discovered 2 small leaks in old pipe joints of our basement. Our gas was shutoff. They came in and replaced the elbow joints and removed the old leaky shutoff, and redid some piping for our dryer that wasn't exactly in the best configuration and wasn't mounted to wall properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Robert L. K.
11/2006
5.0
plumbing
+ -1 more
THEY ARE WONDERFUL. THEY ARE PROMPT AND THEIR PRICING IS EXCELLENT. THEY ARE FRIENDLY AND WE ARE VERY HAPPY WITH THEM. EXCELLENT QUALITY SERVICE.
Description of Work: THEY DO ALL OF OUR PLUMBING WORK, WHATEVER WE NEED DONE.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Heating and Air Conditioning
FAQ
TSQ Plumbing & Heating is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 8:00 AM
Monday: 8:00 AM - 8:00 AM
Tuesday: 8:00 AM - 8:00 AM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
TSQ Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
TSQ Plumbing & Heating offers the following services: Residential and commercial equipment, electrical, installation heating, air conditioning & plumbing & solar panels.