Tracy Klinger

This is my first ever Zillow review. I actually felt so strongly about how Tracy treated us and performed, that I created an account on Zillow just to let others know how wonderful she was. I'll try to cover most of the portions below but I'm confident I'll still miss at least 100 different things that had me extremely grateful she was on my side. Contact - If you contact her she will contact you back incredibly fast. Weekends, after hours, or anytime... she's always there. She responds by text, e-mail, or any way you prefer and never ignores you or pushes you off. You feel like her first and only priority. Finding a Home - We shopped years ago and gave our "requirements" on a house we want. They showed us a ton of houses that didn't meet all (or even most) of our requirements on what we were looking for. This was a wonderful change with Tracy. She asked what we were looking for, what was non-negotiable, and actually cared. She didn't waste our time or try to talk us into less. We had very hard requirements (at least to find all in the same home) and she only showed us things that matched. Because of her effort, we found our dream home! Not Pushy ? If you walk into a home that a listing agent presents as perfect? only to walk in and think ?wow, this isn?t me.? then you don?t get that old pitch ?It?s not small? it?s cozy.? If you don?t like it, you tell her, and she doesn?t waste your time. You just leave. There?s no trying to talk you into a home where you will regret your purchase later. She understands this is a life changing decision and she isn?t satisfied until she finds the home you always wanted. There is no talking you into something. There?s only finding your dream home. Negotiations - When things get tough with a seller, she steps in and negotiates where we definitely needed help. We do not have expertise in this area but she was great with it! She also completely handled all questions from other parties we had to deal with like the bank, underwriters, etc. Walking Through The Process - We saw a listing somewhere, called Remax, and she answered. We had no realtor, no clue where to start, and no idea how to handle any steps of the process... much less what "the process" was to begin with. She set up a meeting and gave us a general outline of how it would all go. She set up the first step. As we hit this step, she walked us through it, explained the next step, and guided us through the entire process this way from start to finish. Her dedication never wavered and she made it so easy that it blew me away. Curveballs - Due to an error by the listing agent, we thought the home would qualify for an FHA loan. The home did not. We found this out later in the process (again, completely on the listing agent). I was disheartened and very confused on what happens next. Within the SAME DAY, Tracy had it explained to me, had the details worked out, had another type of loan we could afford written up by the bank, and we were on our way. She explained the changes in a detailed but not confusing manner, and we still got the house of our dreams. She's no doubt seen it all and she's shown me she can not only handle it all... but also not even break a sweat doing it. She makes life easy! After Sale - Great! You got your dream home! And she has all the money she'll make... so she's done with you, right? WRONG! After we bought the house, at the point where Tracy gets no benefit at all from helping you further, she still does! We had to get an electrical panel replaced, which she warned us about before the agreement. She found us a great deal on an electrician. How about that time a home inspector tried to charge us an amount for a test? We had no clue what it should cost. We told her what we'd pay and she got us someone else and saved us $800! That's not the only time she made sure we weren't being taken advantage of either! Or when we needed to get the oil tank checked? Yup... she was there too! She doesn't just take amazing care of you during the sale! She treats you like her own family after the sale too! In short, get Tracy as your realtor or you've made a mistake. Honestly? there?s no deal after the sale. I?m not benefiting from writing all of this. I own my house now and Tracy can do nothing for me on price, negotiation, etc. I?m doing this solely because of how great she treated us and my belief that this is how every sales person should be! I've dealt with bad sales people many times in my life. Take a fresh of breath air and go with the best there is from the start. Don?t get the pushy, the inexperienced, the ?sell and forget?, those who try to pull wool over your eyes, or a purchase you?ll regret for the next 30 years. Get Tracy on your side, get the home of your dreams, and? as cheesy as it sounds, live happily ever after!