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THE COMPUTER SHOP

Computer Repair

About us

BBB #25-16444-26.

Business highlights

35 years of trusted experience

Services we offer

COMPUTER REPAIR.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Melissa F.
02/2017
5.0
computer repair
  + -1 more
Very well. They cleaned up viruses/malware. Laptop runs much faster now without any issues. They also provided an instruction sheet with to-dos to help eliminate malware risks.
Description of Work: laptop cleanup

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Arlene B.
09/2014
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Andrea M.
06/2014
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence G.
06/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Had to restart the system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marell H.
04/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned viruses, updated malware, cleaned files, increased speed and storage space

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Henry D.
11/2013
5.0
computer repair
  + -1 more
Validated the problem on my computer. They made no repairs.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JoAnne I.
09/2013
5.0
computer repair
  + -1 more
They gave me their ideas as to what should be done for cleaning up the computer, and I made the choices for the work to be completed. They were very courteous and knowlegable, and now the computer works fine. No crashes and Windows 7 seems to work great. I would definitely use their services again. Thanks.
Description of Work: cleaned up computer and installed Windows 7

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Diane L.
05/2013
5.0
computer repair
  + -1 more
Excellent service
Description of Work: Fixed Computer problem.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Subhankar B.
12/2012
5.0
computer repair
  + -1 more
ok
Description of Work: Did a good job but took too long to understand the real problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$116

Monica S.
07/2012
5.0
computer repair
  + -1 more
Despite the use of reputable anti-virus software, my computer had some malware that was preventing access to the C: drive. When I called, they were courteous and professional on the phone. They quoted a price for clean-up which was the price I paid when I picked the machine up 3 days after dropping it off. Not only did they fix my problem, but they gave me a short list of recommendations to reduce the risk of it happening again. Although I hope not to encounter this problem again, I would return to The Computer Shop again for help.
Description of Work: Removed computer infection from my HP

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Judy M.
07/2012
5.0
computer repair
  + -1 more
See above
Description of Work: My computer had crashed with an unknown problem. I had tried several recoveries myself and just couldn't get it to respond. This company was able to work through it and recovered the majority of my files and reinstalled the most critical programs. They were very professional and completed the work at the promised date. Their cost was very reasonable. I would highly recommend them and use them again if ever needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Tom M.
01/2012
5.0
computer repair
  + -1 more
Excellent.
Description of Work: Computer had failed. Computer Shop diagnosed, repaired and followed up with a call to make sure that everything was working as it should. In an age of throwaway appliances, these people act as if they are spending their own money. Highly recommended!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

christine or richard B.
09/2011
5.0
computer repair
  + -1 more
My computer was re-booting itself without stopping. Safe mode was no help. I was 'dead in the water'. When I dropped off the computer, they told me right up front that it would be a few days since they were backed-up. Sure enough, a few days later they called to say that the work was done. I picked up my computer that evening, They were efficient and professional and the price was more than reasonable. They are at the top of my list for computer services.
Description of Work: Reloaded Windows operating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Richard B.
02/2011
4.0
computer repair
  + -1 more
Good
Description of Work: Check PC for general performance

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Kathy S.
01/2011
5.0
computer repair
  + -1 more
Professional staff fixed my computer problems quickly and for a good rate.
Description of Work: Fixed my computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Megan C.
11/2010
5.0
computer repair
  + -1 more
I picked The Computer Shop specifically because of the good Angie's List rating and was not disappointed. The turnaround was less than a week and VERY, VERY reasonable.
Description of Work: Power button replaced, general cleanup of malware.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia I. N.
01/2009
5.0
computer repair
  + -1 more
It went very well. I called them and they had me bring the computer right over. They listened carefully to the problem, asked some good questions, told me what they thought was wrong and said it would be ready in 3 days. It was, and it has worked well ever since.
Description of Work: Our computer had slowed way down. They did what it took to make it fast again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Gary M.
06/2008
5.0
computer repair
  + -1 more
The service to find and repair the computer was below expected costs and much faster (2 days) than I would have expected. The people in this shop are professional and know their business. I highly recommend this business to anyone needing computer repairs.
Description of Work: Performed diagnostic check and found found problem that was causing computer not to boot and start.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

    Contact information

    1288 North Mountain Rd, Harrisburg, PA 17112

    www.thecomputershop.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    THE COMPUTER SHOP is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    THE COMPUTER SHOP accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, THE COMPUTER SHOP offers free project estimates.
    No, THE COMPUTER SHOP does not offer eco-friendly accreditations.
    No, THE COMPUTER SHOP does not offer a senior discount.
    No, THE COMPUTER SHOP does not offer emergency services.
    No, THE COMPUTER SHOP does not offer warranties.
    THE COMPUTER SHOP offers the following services: COMPUTER REPAIR.

    Contact information

    1288 North Mountain Rd, Harrisburg, PA 17112

    www.thecomputershop.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM