With today’s busy lifestyles & schedules it seems that there is never enough time to do all the fun things in life. If this statement rings true, then you are probably feeling overworked, overwhelmed, & more than a bit stressed. If you live in Harrisburg or in the surrounding area, let us take some of the pressure off by providing our green cleaning services.
Services we offer
House & apartment cleaning, move in & move out cleaning
The initial consultation was great and the price was right where we wanted it to be however each time they were out the cleaning seemed to get worse and worse. We have been paying for their services for the past 5 months. They say that they are going to deep clean an area each time they are out with their regular cleaning however the deep clean areas many times weren't cleaned at all. We have called about missed areas such as the floors in the bathrooms, the toilets, not very thorough dusting, and specific requests for attention to cleaning have gone ignored. We complained when our downstairs wasn't cleaned at all one time and we were told that they didn't know that area was in their cleaning regiment, however it was marked as the deep clean area that week. The final straw was our last cleaning when we found hair on the bathroom floor and one of the toilets had waste still in it even though the bathrooms were the deep clean area that week.
Description of Work: Biweekly cleaning service
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$120
Alexis B.
11/2016
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Peddrick Y.
11/2016
3.0
house cleaning
+ -1 more
They were terrible. Just the quality of their work is poor, they did not clean up as good as they could. They could clean more thoroughly, and could work on their quality.
Description of Work: Housecleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Susan F.
05/2016
4.0
house cleaning
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
punctuality
3.0
$8
john S.
11/2015
5.0
house cleaning
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Josephine E.
10/2015
4.0
house cleaning, floor cleaning
+ 0 more
unknown
Description of Work: They do a general cleaning (bathrooms, kitchen,dusting,vacuuming,cleaning floors) each time they come and each time they target a certain area andd perform a deeper cleaning(wiping all cabinetry,polishing stainless steel |appliances,etc) we are satisfied so far. the house is cleaner after they leave than it was before they arrived.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Lyn Spaar S.
07/2015
5.0
house cleaning
+ -1 more
.
Description of Work: Fee is bi-monthly.
Rating Category
Rating out of 5
Yes, I recommend this pro
$90
John C.
04/2014
5.0
house cleaning
+ -1 more
The owner came promptly to give a price which is less than a previous service and a little more than an individual had charged. They did two deep cleans the first visits for a little more concentrating on the kitchen and bathroom areas and the living areas on the second. We really like the 4 rotation plan that concentrates on a different area each visit for a deep clean in addition to the regular cleaning. The rotation includes kitchen, bathrooms, Sleeping areas and hallways, living areas. The cleaners come in teams of two with the same people coming each time. They schedule ahead of time for my convenience, call to remind before coming, and we can set up a web account that shows which rotation is next, the time they are coming, and I can pay online with a credit card. When we had an individual things got missed. This was also true of our previous service that sent a team of 3-4 that came through like a hurricane, but missed areas. The cleaning authority plan makes sure that each area gets attention. For example bookshelves don't need dusting every time, but they need it Some time. The kitchen always gets the stove cleaned and the cabinets wiped down every visit. Overall we are very pleased. We like that they are clearly using W2 employees and not cutting corners and paying under the table.
Description of Work: Regular monthly housecleaning
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*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing
FAQ
The Cleaning Authority is currently rated 4.1 overall out of 5.
No, The Cleaning Authority does not offer free project estimates.
No, The Cleaning Authority does not offer eco-friendly accreditations.
No, The Cleaning Authority does not offer a senior discount.
No, The Cleaning Authority does not offer emergency services.
No, The Cleaning Authority does not offer warranties.
The Cleaning Authority offers the following services: House & apartment cleaning, move in & move out cleaning