Shadel Roofing & Siding

I had an amazing experience with Shadel Roofing! We had a new roof installed on house, garage, front, and back porches. Also had gutters and gutter guards installed, along with four skylights. The guys were so polite and courteous, communicated any issues, cleaned up every bit of debris, worked hard all day long, and produced an amazing looking roof. I can't speak highly enough of my experience. Shadel was most competitively priced too. Highly recommend and suggest you look no further!

I was seeking estimates for gutter replacement. Shadel was recommended to me by a coworker who had a good experience. He seemed nice enough at first, with a prompt estimate by mail (cheapest estimate by far), and a courtesy call to me one week later to see if I had any questions. His courtesy call was a voicemail, which I returned that day or the next day, and when I asked a few questions, he seemed short and slightly annoyed. Nevertheless, I let him know I planned to hire him. The next day, I left him a voicemail with a few more questions I forgot to ask during our previous call. He called me back and seemed very short and annoyed with me when he responded to my questions. I said thank you for responding to my questions, he hung up quickly, and I went with another company. If you want cheap gutters and don't mind a guy that will seem agitated when you have a question(s) or you forget to ask all your questions in one opportunity, call Shadel. If you like a respectful and pleasant contractor, I suggest you look elsewhere.

The entire process was smooth and the job went well. They showed up when they said they would, and did the work according to the contract. The crew was small - just two guys - but they did a great job and were very pleasant. There were a few places of rot that needed to be replaced but I was kept updated daily on the repairs and progress. The contract price was very good and there were no surprises. I chose Shadel Roofing because they had done a good bit of work in our neighborhood and were recommended by two different neighbors who used them. I would absolutely hire them again - but I'm sure I won't have to with this house!

Jim Bell, one of the roofers at Shadel Roofing, was always on time when I needed a service call. He is experienced and very knowledgeable about all aspects of roofing. I credit his expertise for calling to my attention the fact that I needed work done on my chimney which was leaking. Thank you!

Lowest of three quotes. Highest quality shingles. Prompt, professional, clean.

This is the worst roofer you can use. They left my roof with leakage problems. Manager even asked for help by other roofer that we choose and said he would wok with him. The manager never showed up and Shadel never returned calls. It therefor cost me over $3000 more to repair their mistakes. DO not use them for anything when comes to roof repair or new roofs. Horrible to work with and they did not live up to their contract. I had 3 roofers come and give me estimates on the job Shadel Roofing did and they took pictures on the terrible job and then gave me estimates to repair the roof from what Shadel did.

Great

I called for an estimate and received a quick and professional response. Since I live in a townhouse, I had to submit a request for approval and Shadel provided everything I needed to accompany my request. The work was completed as scheduled (the weather cooperated). The team that worked on my roof was polite and courteous and coordinated well with another company I had doing other work on my home's exterior. I was/am completely ignorant about roofing and all of my questions (even the simple & absurd ones) were answered professionally (without me feeling like an idiot for asking). Afterwards, my contractor that was doing other exterior work, commented that they did a nice job and that I had made a good choice in roofers.

Showed up when they said they were going to. Cleaned up each day, and were easy to work with. Would consider them again.

They came in with the lowest estimate and that’s why we ended up going with them. They were very good and cleaned everything up. I had no problems with them.

I emailed the company through their website. The next day Mr. Shadel called. He did not ask what i wanted done, what my problem might be, or why i called. He asked the address of my property and told me they would come, look at the roof, determine what needs to be done, measure and send an estimate. He then told me what brand shingles he uses and what product line he would be quoting. I asked about whether the different product lines are the same quality because of color choices (I had looked at the product online and had selected some colors) and he was not really interested in what I might want. He told me he uses one specific product line and that is what he would be quoting - he told me they would bring samples. He did say that some of the product lines are very expensive. None of this was really a conversation. I asked when they might come and he said he did not know, but said I do not need to be at home - after I receive the estimate I could ask any questions. When I stated that I would like to be home, to point out a problem that might be missed and explained the structural issues, Mr. Shadel got very rude. He interrupted every time i tried to speak, and when I tried to explain that we might need a rubber roof in one section, which would be under a deck, he got more abrasive and said that he would not be coming to give an estimate - the deck should never have been built the way it was, etc. He then said something to the effect that he wasn't going to try and fix my stupid mistakes. I was exasperated and informed him that I was not the one who had the deck built that way, and that I am well aware that it should not have been designed as it is - that I was looking for someone to come and help me solve the problem. He told me to forget it!! He would not be coming to give an estimate for work he couldn't guarantee because of someone else's poor design and workmanship While I can appreciate his concern regarding the guarantee, I feel Mr. Shadel was not only extremely rude, he was unreasonable. It seems that he only wants jobs which are straightforward and simple - no challenges. In spite of the other comments on this site, i would never call Mr. Shadel again - even if i lived in a home that needed new shingles but no other repairs or preparation for a new roof. There is a lot of good work out there for roofing contractors, but there are also a lot of roofing contractors. I will find someone else.

Gave a very fair est. and we contacted him with a few questions, he was VERY knowledgeable and also gave us 4 different houses to look at so my wife could choose a color. We had some bad rains so job got started a bit late, but understandable. The crew was effecient and did a great job on the roof and cleaned up everything. What a please to deal with.

He did an excellent job! Two men completed the work in just 2 days. I appreciated their efficiency and promptness. I contacted 5 companies for bids and they by far were the best quality. The price was reasonable and I couldn't be happier with the service!

They were professional and came out when they said they would. Once I confirmed that I will be going with them, they increased their quote. They cleaned up well after themselves.