Completed in an efficient and professional manor. Everything explained.
Description of Work: Annual termite inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kyle G.
05/2018
5.0
pest control
+ -1 more
Punctional, Professional, and honest feedback. Definitely recommend their service.
Description of Work: Ant treatment and termite treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John K.
12/2017
5.0
pest control
+ -1 more
Very responsive and quick to apply insecticide. Ants did not immediately disappear, I believe it changed their traffic pattern first, There were small sporadic appearances, then within two weeks they were completely gone!
Description of Work: ant control and removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
E. M.
12/2017
5.0
pest control
+ -1 more
Roger, one of the owners, came and explained the life cycle of wasps; based on what I told him was happening, he assured me that we had nothing to worry about, that they will, or have already, died a natural death and there was nothing for him to do at this time. He was also EXTREMELY thorough looking in all the places that they might have been coming in. Since I had him here, I also asked him about all the ants around the outside of our propery and what I have been doing to keep them out of the house... his advice to me was, since it was working, to keep doing what I've been doing and when/if it stops working THEN I should call him to take care of it (and trust me, I will call Penn Pest for any/all pest problems we may have in the future). He went one step further and recommended another "over the counter" product that could be helpful to keep the ants out. I think you get the picture here... I chose Penn Pest because every reviewer gave them an "A'" rating... if I were able to put plus's next to it, I'd give them a dozen. BTW, he did not charge use for the his time!
Description of Work: Wasps coming in from my chimney. Note: I responded that services were performed - based on my review below it would appear he did not perform any services, but he most certainly did - they gave us their time at no monetary benefit to the company.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tracy G.
09/2017
5.0
pest control
+ -1 more
Excellent. The technician was prompt, knowledgeable and explained everything before beginning the treatment.
Description of Work: Termite treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laurie S.
08/2017
5.0
pest control
+ -1 more
He came on time, did what he had to do in the house first so I could go back to work. Finished up outside after I left and I haven't had any issues since. This is the 2nd year I've had them out since I bought my house and will probably call them next year as well!
Description of Work: Put stuff down to stop beetles and spiders that were getting inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Steven B.
07/2017
5.0
pest control
+ -1 more
I had had a different pest company come, looked all around, said there were ants, there could be termites, better go for the complete treatment, nearly $1,000! Then I looked on Angie's List and discovered Penn Pest with EXCELLENT ratings by so many local people. It's a local family-run business (which I LOVE); they man who came is an owner, knew it was ants. When I inquired about termites, he said, "This is NOT termites; you don't have any termites here!" For $180, I was done. It's been several weeks since and not a sign of anything like I was seeing before. This company is THE BEST, I kid you not!!!!!
Description of Work: I was seeing signs of pest activity, I didn't know what. I need someone who knew what they were doing to come and give me an HONEST assessment and plan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Al F.
06/2017
5.0
pest control
+ -1 more
Mice problem appears to have been solved, and inspection by Roger for bedbugs gave us peace of mind.
Description of Work: Mice control and check for bedbugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Shavona M.
06/2017
5.0
pest control
+ -1 more
They were very helpful and knowledgeable.Explained everything in detail. I felt that our pest problem will be addressed.
Description of Work: Carpenter Bee's and mice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James Michael J.
12/2016
5.0
pest control
+ -1 more
They were great and could've taken advantage of my fears with a termite treatment but said I was still good
Description of Work: checking for termite concerns, had termites in past. Dealing with spiders and ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Al F.
12/2016
5.0
pest control
+ -1 more
Work was done in a professional manner. Ant problem solved.
Description of Work: Ant extermination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Feroz K.
09/2016
5.0
pest control
+ -1 more
Prompt, thorough, professional and answered all my questions.
Description of Work: Preventive Pest Control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Feroz K.
09/2016
5.0
pest control
+ -1 more
Serviced twice so far. Quick appointment time, friendly, and professional! Price was reasonable as well. First time initial spray was ~$190 and the remaining yearly service calls are priced at ~$80 dollars. There is no contract signing and the customer can cancel at anytime. Service provider showed up on both occasions within 3 minutes of the time provided over the phone. Very thorough and they know their stuff.
Description of Work: Regular pest control services
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan P.
08/2015
5.0
pest control
+ -1 more
Very professional and prompt. Explained the process to be used which was a combination of dust and a liquid spray. Roger explained that it will take a couple days for all the yellow jackets to be gone since some were not in the nest during the day. He also assured me that if I continue to see them after a couple weeks, to call back and he will return. The cost was much lower than the prices of competitors I had gotten estimates from. I am very happy with the service and Penn Pest will be the firm I will call for any insect problems.
Description of Work: Service for exterminating nest of yellow jackets from under sidewalk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Scott M.
08/2015
5.0
pest control
+ -1 more
Fortunately, they found no termite issue, just some past signs of harmless ants. No remedy was required. Rodger was very professional and thoroughly explained his findings. He also gave us good tips on preventing any type of potential pest infestations.
Description of Work: We called Penn Pest to inspect a potential termite issue on our basement.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Traci M.
07/2015
5.0
pest control
+ -1 more
The service went really well. We had bees on the siding of our home and they came out and exterminated them and were very helpful with other things besides the extermination. They even followed up with us after the initial service because, as they informed us, the bees may come back so they wanted to make sure they were gone and everything was taken care of. I'd say they're very reliable.
Description of Work: Pest control and bee extermination
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Josh H.
07/2015
5.0
pest control
+ -1 more
Roger and Lisa are great! Roger is knowledgeable, professional and courteous. He always asks about any problems and changes his pest treatments accordingly. He makes me feel like a valued customers everytime he visits. I highly recommend Penn Pest if you are in need of a one-time or regular preventative treatment.
Description of Work: Quarterly Preventive Pest Treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Jennifer N.
04/2015
5.0
pest control
+ -1 more
So helpful and enthusiastic! Very accommodating of our schedules! I felt very comforted that our pest problem will be addressed
Description of Work: Treatment for termites
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Barbara F.
08/2014
5.0
pest control
+ -1 more
There was an area of the porch which was suspected to have termites. Rodger came to our home to perform an inspection. I showed him the wood that was suspect. He identified the damage from several types of beetles and ants. He could identify the type of insects by the type of holes/damage to the wood. I was very impressed by his knowledge. He then did a thorough inspection of the perimeter of the house and found no evidence of termites. His company has integrity and does not try to sell un-needed service. This is just as important as great service when there is a problem. I was very impressed with Rodger's honesty. Should we need service for a pest problem you can be assured that we will call Rodger and recommend his company to anyone we know who has a pest problem. Thank you.
Description of Work: Rodger came to the home because we suspected we had a termite problem.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Will S.
07/2014
5.0
pest control
+ -1 more
I have been using Penn Pest for a few years at both my home, rental properties and business. They have outstanding customer service and have keep my places bug free! I have used other pest control companies and no one compares.
Description of Work: Best Pest Service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$90
Harvey A.
06/2014
5.0
pest control
+ -1 more
was very impressed with the company's courtesy and professionalism. Thanks
Description of Work: I had a problem with various garden insects on my home. I called the Penn Pest company and they expedient in in responding. The tech was courteous and informative about the various types and their characteristics. Very pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David H.
05/2014
5.0
pest control
+ -1 more
I awarded the contract to Penn Pest after taking two bids because I preferred the proposed treatment plan and the price was almost $300.00 less than the competing company. Communication was excellent. The contractor was prompt in arranging for the estimate and was punctual in arriving for that appointment. The work had to be postponed because of rain. Lisa, co-owner, called me several days before the storm to advise of the delay and immediately rescheduled for the following week. She also called the day before the work was done to confirm the date and time of arrival. The owner, Roger, and his technician, Rob, came to the house when promised. Roger oversaw the most difficult part of the work and developed a solution I was happy with when a problem that could not be anticipated developed. They did not rush the work and performed each task properly. After Roger left, Rob completed the work alone. Everything was done neatly and carefully. They were very respectful of my property. They all were polite and pleasant to deal with. I will definitely use Penn Pest again if I ever require extermination services in the future.
Description of Work: Treated house for termite infestation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,280
Rick H.
01/2014
5.0
pest control
+ -1 more
Checked layout of home and made recommendations. Made initial treatment and suggestions for the future. Didn't try to sell us on things we didn't need.
Description of Work: Pest inspection for new home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Joan W.
12/2013
5.0
pest control
+ -1 more
Bob did and excellent job with my house. Extremely friendly and very knowledgable. I would highly recommend his services and would definitely use him again.
Description of Work: Inspected the home and provided baits in several formats around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Katherine S.
07/2013
5.0
pest control
+ -1 more
Lisa was very easy to work with, even made a reminder call. Rodger was on time and explained where I had a problem and how to prevent in the future. He also made a check up appoinment for the next month. On the last visit Lisa called and said that Rodger was stuck in traffic going from the West Shore to the East Shore and would be late. The appointment was at 3:30 and he was here at 3:40. That is top service. This experience was A+.
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Service Categories
Pest Control
FAQ
PENN PEST is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
PENN PEST accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, PENN PEST offers free project estimates.
No, PENN PEST does not offer eco-friendly accreditations.
No, PENN PEST does not offer a senior discount.
No, PENN PEST does not offer emergency services.
Yes, PENN PEST offers warranties.
PENN PEST offers the following services: Residential & Commercial Termite and pest control (ants, spiders, roaches, bedbugs, bees, fleas, silverfish, centipedes, rats, mice, etc.) Wood Destroying Inspect Inspections