HB Home Service Team

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Over 100 Years in Business! 100% Employee Owned. 5 Star Service on every visit! **Employee Owned...Customer Focused** Plumbing- Sewer & Drain - Electrical - Heating & Cooling - Air Quality

Business highlights

110 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

HB Home Service Team is an employee-owned home service provider proudly serving thousands of families throughout central PA. For over 100 years HB Home Service Team has been providing 5 Star Service for heating, cooling, plumbing and electrical. We believe in serving our customers with passion & integrity and serving our employees the same. As an employer of choice, HB Home Service Team takes pride in creating a great place to work with an environment deeply rooted in our core values of Trust, Team, Grit & Growth.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.8207 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 176-207 of 207 reviews

Mariea A.
11/2019
5.0
heating & air conditioning/hvac
  + -1 more
Got my heat to come on
Description of Work: Furnace old

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$197

Response from HB Home Service Team
thanks for the "A" review....pleased to have been of service.

Alvin S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very Well. Tech did a good job
Description of Work: annual preventive maintance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from HB Home Service Team
Thank you

Amory S.
02/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
very well,as always.
Description of Work: McClure identified the need to replace each of our outdated smoke alarms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$650

Response from HB Home Service Team
Thank you for "A" rating

Harriet D.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
GREAT JOB! Already feel warmer.
Description of Work: He knew so much about our Lennox unit! He was very knowledgeable, and took the time too answer all questions!”

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thanks...glad to have been of assistance!

John R.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
excellent.....
Description of Work: repair forced hot air heating sys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thank you for sharing your positive experience.

Timothy D.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
......
Description of Work: .....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alicia S.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: A follow up from previous work.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thanks for review

Michael N.
07/2017
5.0
plumbing
  + -1 more
Excellent work
Description of Work: Fix dripping faucet in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thank you for the excellent review!

Michael N.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Service was thorough.
Description of Work: Heating and air conditioning annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thank you for the review.

Alicia S.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well, thank you.
Description of Work: Return for leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thank you

David P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Joan A.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Hopefully well
Description of Work: Heat pump correction of inadequate installation

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joyce A.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Annual routine maintenance on furnace. Completed service and pointed out some other maintenance needing done on plumbing unrelated to furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from HB Home Service Team
Thank you for your favorable post about being an HB McClure Gold Shield Service agreement client. We believe our mission is to promptly and professionally address the situation for which we were to perform. In addition we try to be observant of all plumbing, HVAC, and electrical systems in your home. We will make any recommendations we believe will enhance your comfort, reduce operating costs or improve the safety if these systems. Thank you for acknowledging our efforts.

Melvyn K.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Considering new heating system and they came to do an estimate.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thank you for your purchase of a Trane XL18i high efficiency 2-stage heat pump system. I trust your are pleased with our duct cleaning and installation efforts. We will be in scheduling the water softener installation in the very near future and will also be submitting pricing for you new basement bathroom. Thank you for your patronage!

Kevin B.
04/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from HB Home Service Team
This one has us puzzled....the work completed date listed is four months in the future? We reviewed our records for our activity this address; and saw that last fall you requested (and received) a proposal from us to replace your heating system. We were not awarded the work at your residence; which is certainly your prerogative. We regret that we didn't earn your business that day; but wish you well with your new system installed by others. If we can be of any future service for plumbing, heating, cooling or electrical service please give us a call.

Judith F.
02/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: I called them for information. I have been an H.B. McClure customer since 1982. They replaced the furnace that was already in the house in 1982 when we bought it and just replaced it again with a much more efficient system. They have also done plumbing, A/C and electrical work at our request. Anytime I need anything, I call McClure. The staff are very professional and always courteous; I feel like they know me personally. Cost is always reasonable but they are willing to negotiate on big jobs. Service plans are wonderful, their newsletters are informative and just can't think of one negative thing to say over the 33 years I've been their customer. Judi F - New Cumberland

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
We truly appreciate your long term loyalty. Its great to hear that we have met your needs all these years. For over 100 years we have been doing our best keep our clients comfortable and happy. Your favorable comments will be circulated to all of our 237 employee-owners. Thank you again .

Victoria L.
02/2015
5.0
propane sales
  + -1 more
unknown
Description of Work: Set up account to provide ongoing propane delivery including set up of 500 gallon tank. They were extremely friendly, professional, and responsive - and low cost!! Highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
Thank you for switching to HB McClure as your propane provider. We strive to provide the best value for all of our clients. This winter we earned the patronage of many propane accounts by sticking to our core values of Trust, Quality and Value. On behalf of all of our employee-owners; thank you again for trusting HB McClure for your energy needs.

Lourdes N.
01/2015
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They installed an attic fan and Louvre in or very old attic. They were prompt and professional. Very pleasant to speak with. They are a bit pricey however.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from HB Home Service Team
We appreciate your favorable post about the ventilation work HB McClure provided for your home. Proper ventilation is essential to maintain the structural integrity and comfort in most structures. As you mentioned, you live in an older home. When we preform work in buildings of this vintage we sometimes encounter situations that require more time or non-standard components to complete our task. Consequently that work may cost a bit more than in a newer home. It is good to hear that you found our crew to be prompt and professional in their approach. I will be sure to pass along your compliments. We appreciate your patronage and comments.

Sharon C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service central air conditioning system. Excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen C.
10/2014
5.0
electrician, heating & air conditioning/hvac, generator service, propane sales
  + 2 more
unknown
Description of Work: They installed a propane system for my back up generator. They did an excellent job and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from HB Home Service Team
Thank you for taking the time to post your favorable experience about our propane tank installation. We believe we deliver a great value with our tank installation pricing and propane fuel costs. We appreciate your kind words and look forward to continuing to serve your future plumbing, heating, air conditioning and propane fuel needs. Thank you again!

T J W.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Plumer arrived as schedule, he quickly verified that the water line leading to the back yard needed to be replaced (that was what I told them when I set the appointment). Work was completed in short order. My only suprised was that the $99.00 "arrival fee" was not applied to the cost of the completed job. He also did not apply the coupon from Angies List.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$299

Response from HB Home Service Team
Thank you for taking time to post your feedback. It is good to hear your appreciation of our efforts on your plumbing call. I am a little perplexed at how we failed to apply your Angie's List coupon. Please allow me the opportunity to investigate things here and we will reach out to you directly. Thank you again for taking the time to post your comments and please be assured we will resolve the coupon issue. Thank you.

Michael B.
07/2014
4.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: 1) replaced gas water heater; 2) replaced a/c condenser fan motor |Both went well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from HB Home Service Team
Thank you for trusting HB McClure for your plumbing, heating and air conditioning needs.

Mary Lucinda M.
07/2014
5.0
heating & air conditioning/hvac, propane sales
  + 0 more
unknown
Description of Work: On this visit, they filled my liquid propane tank. I have also used them to repair my washer and service my geo thermal unit. This company always does an excellent job and they do the job right the first time. Thats hard to find in a company. Ken Lundy has helped me several times and he is always professional and honest. I will continue to use this company in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from HB Home Service Team
Thank you for being a loyal HB McClure client. We appreciate the opportunity to serve your plumbing, HVAC and propane delivery needs!

Danielle R.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They first gave me a price of 100 to come out and look at my ac. When I said send someone out it took me calling back three times to get a response and then the price went up to 150 because I work and can't be home until after 5pm. I was very disappointed in the service and would not recommend this company.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Response from HB Home Service Team
Thank you for taking time to post about your recent experience with HB McClure. First we'd like to apologize for not meeting your expectations. I am not certain why it took us several times to communicate our residential service billing structure. To customers NOT enrolled in one of our Gold Shield service agreements we have diagnostic charge of $99 [regular time]. Then once on site, we quote the cost of doing the repair based upon the specific task(s) required to place your system back in service. This up-front pricing has been preferred by our clients over traditional time and material invoicing--because there is no guess work on the final bill amount. Service agreement clients receive reduced diagnostic fees and discounted repair pricing. Apparently when you called in, we either we didn't realize you needed service after 5pm, or we didn't communicate to you that our after-hours diagnostic charge is $149. For that miscommunication we apologize. Thank you again for bringing your concern to our attention. We will use your comments constructively and encourage our staff to be more diligent in explaining our diagnostic charges in the future.

Kelly P.
06/2014
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
unknown
Description of Work: Just got an estimate. Decided not to get a gas line to the outside due to the internal disruption it would have caused. Company rep was very professional even though I decided not to use their services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HB Home Service Team
We appreciate your call to us for pricing this work. Our non-commissioned sales staff does their best to provide clients options on the best mechanical solutions for the situation. Not every sales call results in business. We were glad to be of service and please keep us in mind for any future plumbing, heating, air conditioning or electrical needs.

Contact information

600 S 17th St, Harrisburg, PA 17104

https://hbmcclure.com/contact-hb-home-service-team/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Drain Cleaning,
Air Duct Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Dryer Vent Cleaning

FAQ

HB Home Service Team is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

HB Home Service Team accepts the following forms of payment: Check,Financing Available
Yes, HB Home Service Team offers free project estimates.
Yes, HB Home Service Team offers eco-friendly accreditations.
No, HB Home Service Team does not offer a senior discount.
Yes, HB Home Service Team offers emergency services.
Yes, HB Home Service Team offers warranties.
HB Home Service Team offers the following services: HB Home Service Team is an employee-owned home service provider proudly serving thousands of families throughout central PA. For over 100 years HB Home Service Team has been providing 5 Star Service for heating, cooling, plumbing and electrical. We believe in serving our customers with passion & integrity and serving our employees the same. As an employer of choice, HB Home Service Team takes pride in creating a great place to work with an environment deeply rooted in our core values of Trust, Team, Grit & Growth.

Contact information

600 S 17th St, Harrisburg, PA 17104

https://hbmcclure.com/contact-hb-home-service-team/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM