HB Home Service Team

4.8(
207
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +6 more

About us

Over 100 Years in Business! 100% Employee Owned. 5 Star Service on every visit! **Employee Owned...Customer Focused** Plumbing- Sewer & Drain - Electrical - Heating & Cooling - Air Quality

Business highlights

110 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

HB Home Service Team is an employee-owned home service provider proudly serving thousands of families throughout central PA. For over 100 years HB Home Service Team has been providing 5 Star Service for heating, cooling, plumbing and electrical. We believe in serving our customers with passion & integrity and serving our employees the same. As an employer of choice, HB Home Service Team takes pride in creating a great place to work with an environment deeply rooted in our core values of Trust, Team, Grit & Growth.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

4.8207 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
1%
2
3%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
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Filter reviews by category

Showing 126-207 of 207 reviews
Mary Lucinda M.
11/2012
5.0
propane sales
  + -1 more
Mr. Ken Lundy was our salesperson. This is the first time we have owned a propane tank and he answered all my questions. He was very kind and professional. The propane was delivered right after Hurricane Sandy and the delivery person told me the area where the gas goes into was full of water. He said that I would need to get the water out of that area or my regulator could be damaged. I called Mr. Lundy and he came over the next day and siphoned the water out by hand. What a relief that was, because I was worried about all the water that had gotten into that area. Mr. Lundy went above and beyond to help us. I am very happy with the service I received from this company. I will definitely use them again. Mr. Lundy gave us great customer service and that is hard to find sometimes!
Description of Work: Delivery of liquid propane.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$543.34
Response from HB Home Service Team
Thank you so much for taking time to post you favorable feedback. And thank you for becoming a propane delivery client of HB McClure. A lot of folks think of us plumbers or heating/cooling technicians, but we are also in the fuel delivery business for heating oil and propane. It is good to know that you appreciated Ken's efforts. I will be sure to pass along your thoughts. Thanks again!
Joanne S.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have a contract with them and they are excellent. They come in twice a year and check everything. I are very pleased with them.
Description of Work: They maintain my Heating and A/C unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ryan H.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
H B McClure's estimate for the work was slightly lower than the other bidders for our project. They needed to postpone the installation by one day (I received a call Monday morning that they could not start on Tuesday due to another job taking longer than expected). The crew arrived Wednesday right on time, were very apologetic that the work was delayed by one day, and worked 12 hours to make up for lost time. They returned right on time Thursday to finish connecting the air conditioner. They left the basement cleaner than it was when work began. Two years later, we have not had a single issue with the furnace, air conditioner or hot water heater. I would definitely use them again.
Description of Work: Replaced existing forced air natural gas furnace, air conditioner and hot water heater. Trane XC95m Gas Furnace, Trane XL15i Air Conditioner and RUUD Powervent Hot Water Heater. All equipment was vented directly to the exterior of the house with PVC. They also installed a humidifier and filter box for a media air filter.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from HB Home Service Team
Wow! Thank you so much for post. Your very favorable testimonial is apprecaited. I will pass along all your compliments to all involved. Thanks again.
Marcelino .
08/2012
3.0
plumbing
  + -1 more
I called the and the receptionist she said and someone would contact me. I waited 48 hours and no one called. I called again and was transferred to the estimator. The estimator did not answer, I left a message and he did not return my phone call. I just wanted someone to contact me back. I thought it was unprofessional. If your busy I understand that and I just wanted someone to contact me.
Description of Work: I called them for them to come an estimate to come out and look at the outside water pipes.
Rating CategoryRating out of 5
professionalism
1.0
Response from HB Home Service Team
Thank you for your posting. Failure to respond to an inquiry is unprofessional an inexcusable. I appologize not being responsive to your request. In an effort to investigate this matter, I researched our call logs/internal e-mails and looked for any evidence of correspondence between our client service reps and the plumbing estimate group during the timeframe mentioned above that contained your name and/or street address. I found no information about this call coming in for either of your two calls. It is highly unusual for this to occur. We are in business to answer the requests of our clients and have tracking proceedures in place to avoid this from happening. I take you at your word that there is no confusion and you really called HB McClure [and not a similar sounding competitor]. I have used your comments as a learning experience for our staff to review our current SOP to avoid a repeat of your situation. Thanks again for taking time for your post
Jennifer A.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
We called them in the morning and they were here the same morning. We signed up for the program that they have, this is a program which gives special discounts for replacements and repair. I will recommend their services. They are quick and professional.
Description of Work: We used HB McClure for heating and ac. They inspected and did a minor repair to one of our ac units that went out the night before.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$366
Response from HB Home Service Team
Thank you for your favorable posting. It is always good to hear when folks are pleased with our prompt, professional service; all at a fair price. You were wise to sign up for one of our Gold Shield service plans for your HVAC system. With this plan you recieve a system tune-up, priority service scheduling and discounts on any work which may be required. Did you know that we also offer Gold Shield plans covering your plumbing and electrical systems as well? Thanks again for your kind words!
Gregory H.
07/2012
4.0
heating & air conditioning/hvac
  + -1 more
Excellent service! They've been maintaining my property for a few years now.
Description of Work: Air conditioning maintenance.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Response from HB Home Service Team
Thank you for favorable review. We appreciate your loyal patronage and look forward to servicing all of your future HVAC, plumbing and electrical needs. Thanks again!
Paul G.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
I would recommend HB McClure Co to everybody. They have always been responsive and professional. I have been using them for years and never had a problem. They have been very responsive. There price is reasonable. I will continue to use them. They are always on time.
Description of Work: I had them do an annual check on my system.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from HB Home Service Team
It is good to know that you recommend HB McClure. I see you have had routine maintenance performed under our Gold Shield Comfort Contract on your Carrier heat pump system since is was installed back in 2003. System tune ups are important to keep equipment operating efficiently and reliably throughout the year. Thank you for your patronage and positive posting.
Christopher A.
07/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I've been using H.B. McClure for some time now, mostly for HVAC work. While they do tend to be on the pricey side, they are always punctual, easy to work with and highly professional. I never feel anxious about whether they're going to show up on time or do quality work. So, to me, the peace of mind is worth what might be a slight premium in terms of price. So, this time around, I didn't bother calling anyone else. I called on a Tuesday and they had me scheduled for Friday between 8-10am. They called the day before to confirm the appointment and narrow the window to 8-9am - and they were in fact, at my doorstep by 8:15am. You can't beat them for punctuality. I spoke with Cory briefly, he gave me a couple of different price options, and then did the work quickly (roughly 45 minutes from start to finish). He even tolerated my curious 7-year-old, monitoring the job :) In short, I am and have been very happy with H.B. McClure and will continue to recommend them to my friends and neighbors.
Description of Work: We had a loud whining noise coming from the main water feed into the house. After it had done this for some time, I made some adjustments to the pressure relief valve, which helped, but did not correct the issue permanently. H.B. McClue came out in a timely manner, confirmed the diagnosis and replaced the valve.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Response from HB Home Service Team
Thank you for you favorable comments on the plumbing service work we recently completed at your home. It is nice to know that our efforts are appreciated. We strive to be as accomodating as possible when scheduling our service calls and try to honor our committed arrival time. We don't mind curious 7-year-olds [or clients of any age] watching us work. I see that you have enrolled in our Gold Shield Plumbing Plan. Under that program we will perform a thorough inspection of the plumbing system in your home; looking for possible problems and water-wasting leaks. Plus you receive discounts on any repair work. We further appreciate you referring us to your friends and neighbors. Did you know we have formal referral program where we 'reward' folks who reccommend us? For details call the office or go to our website hbmcclure.com Thanks again for trusting HB McClure to service your home.
Edward K.
06/2012
5.0
propane sales
  + -1 more
They are very responsive, they are cost-effective. They put in high-quality product.
Description of Work: We use them for LP Gas. They installed a gas tank.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from HB Home Service Team
Thank you choosing HB McClure as your Propane provider. We strive to offer superior service at competitive pricing. We appreciate you recognizing this! Thanks again.
ROBERT E.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
This is who I have used since my house was built and I have no problem with them. They are punctual, good and have a fair price. I will use them again in the future.
Description of Work: I used HB McClure for annual maintenance on my heating and air conditioning system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HB Home Service Team
Thank you for your favorable posting. I see that we installed this system when your home was built back in 2005. You are wise to have had us perform routine service under our "GOLD SHIELD" service contract. Too many people neglect their systems. We strongly belive that regular system inspections are essential to maintain peak efficiencies, prolong unit life and to avoid nuisance breakdowns. Thank you for your continued patronage!
joseph H.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
.They really seem like they know what they are doing. They are very clean. They are presentable and seem to take pride in the way they look. The quality of the work is prefect. I will continue to use them.
Description of Work: .I use HB McClure Co for our heating & AC care.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HB Home Service Team
Thank you for choosing HB McClure to serve your heating, air conditioning, plumbing and automatic fuel oil deliery needs. It is always a pleasure to hear nice things about the work our guys do for clients. Your are right in that our technicians take great pride in everything they do. We are fortunate to have some the region's most knowledgable and freindly peolpe working here. I see where you you scored us with A's everywhere but the price; and we thank you for that. Unfortunately providing top-notch service does come with a price. We constantly strive to provide the best value possible. Its good to see you plan to use us for future work. We thank you for your favorable comments and appreciate the opportunity to serve you.
Robert B.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
The guy did a nice job and did some extra stuff for us. He checked out the heat pump and then he checked out the air ducts.
Description of Work: We have a service contract with HB McClure. We had our furnace installed in 2010 and they came back in November of 2011 for a tune-up. We have the platinum package that includes service for six years.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from HB Home Service Team
I am glad to hear that you are happy with our follow-up maintenance on your Lennox Heat Pump System. Far too many people neglect the planned maintenance on new systems. We include this routine servicing as part of our packaged offering. We strongly believe that these inspections are important to keep units operating at peak efficiency and for worry-free operation for years to come. Thank you for your favorable posting!
Robert F.
03/2012
4.0
air duct cleaning
  + -1 more
I had them service my heating system before. They seemed to know exactly what they were doing and went about it in a work-like fashion.
Description of Work: They provided air duct cleaning services.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$600
Response from HB Home Service Team
I am pleased that you are happy with our duct cleaning services. Our crews are trained and experienced and look to tackle each project as efficiently as possible. To properly do duct cleaning we need to set up the air compressor, remove then clean all the grilles/registers, and connect the HEPA vacuum system. In addition to the supply/return trunklines and laterals; we cleaned your blower assembly, indoor coil, dryer vent and refrigerator drip pan and coil. Thank you for trusting HB McClure to address your indoor air quality concerns.
Melissa H.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well, I was very happy with the service and knowledge of the serviceman.
Description of Work: I was having a problem with my gas steam boiler kicking on 20 times per hour, and the house never heating up. I also wanted my boiler cleaned and checked. I called HB McClure and asked for a serviceman who had expertise in old homes, radiators and boilers. They sent out Don who, despite being young, knew exactly what was going on with my heat. He cleaned and checked the boiler. he was honest and said it was pretty clean since gas burns clean. He changed my cycle rate from 5 to 1 in my thermostat - when the new boiler/thermostat was installed, the installer never calibrated it. Now, the heat goes on less often and for a longer period of time, giving all the radiators, and therefore my whole house, a chance to heat up. I recently received my heating bill, and it cost less than the previous month despite having used more gas. That's because the boiler is now working more efficiently with the thermostat being properly calibrated. I spent 2 winters freezing in this house trying to figure out what was going on! I'm very happy I called HB McClure and for only $114 I'm warm this winter!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$114
Response from HB Home Service Team
Thank you for your kind words about our service efforts on your gas boiler. We beleive we employ some of the mid-state region's most friendly and knowledgable staff. The technicain at your home does look a little younger than his age, but he started working here right out of high school and has taken advantage of all the training we do for our staff. Its amazing how the little things can make such a big difference in the operation a heating system. I am certain you will be more comfortable and spend less on fuel this season, now that this has been corrected. Thanks agin for your favorable post!
William G.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The estimator/salesperson was very helpful in providing information to make a decision among products. The installers were efficient and thorough. Follow-up service was done a year later to check on everything.
Description of Work: Installed new Trane gas-fired heating system and related A/C.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,750
Response from HB Home Service Team
Thank you for your positive feedback. I am sure will enjoy years of reliable and efficient sevice from the Trane System you purchased. It is nice to hear that you were pleased with our sales and installation staff. Thank you again for your favorable posting
Janet S.
10/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They do plumbing, heating and electrical. Fifteen minutes after I called them someone from their office called back asking about my needs and assured me that the next Monday morning they would be here with the new water heater. They have been doing business for a long time and I will use them again in the future.
Description of Work: I used HB McClure to replace my electric water heater.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from HB Home Service Team
Thank you for your compliments about our service department. Apparently your initial call came in after our normal office hours and you spoke to someone at our answering service. The HB McClure protocol for handling ‘after hours’ EMERGENCY service calls is that the answering service immediately calls, texts, and e-mails the on-call mechanics and the on-call supervisor. Our goal from that point is to have our staff make contact with the client within one hour of the original call. At that point our personnel will discuss and determine our next step in rendering service. It’s great to hear confirmation that our procedure works well. In our nearly 100 years of business we know how important it is to be there for our clients. True emergency calls of ‘no heat’ or ‘no hot water’ are serious problems that need to be addressed quickly. Our staff takes great pride in providing prompt professional service to thousands of homes and businesses throughout the mid-state region. Thanks again for your positive posting!
Carolyn B.
10/2011
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They did the work over two days. Other than day one everything went according to plan and they were finished in the amount of time they said they would be. The first day they were supposed to be here at 6:30 am and they didn't get here until 12:30. They were still working on people with the floods so I sort of understood that. It was finished in the two day time period so that was fine.
Description of Work: I used HB McClure to replace my HVAC system. They pulled out the old furnace, air conditioner and hot water tank. They replaced those three items with more energy efficient and newer models.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$9,000
Response from HB Home Service Team
Thank you for your kind words about HB McClure. I am sure you will be very happy with your new Lennox high-efficiency gas furnace and air conditioning system. It is good to know that we kept our word and completed your project as promised. I assume we gave you some notice that we’d be starting your work a little later than anticipated. We apologize for our brief delay in starting your project. You are correct in that we are doing a lot of work related to the flooding. We’ve been working long days trying to help our community recover from the disaster. We have done over 50 residential system replacements caused by the flooding. When we do that much work in a relatively short timeframe, it sometimes causes slight changes to our anticipated schedule. Fortunately, HB McClure is a large firm with many resources that allow us to mobilize as needed to meet our completion commitments. We again apologize for not starting your project on the hour we had originally set up and we thank you for your patience and understanding as we work through this busy period. Thanks again for your patronage!
Stacey S.
09/2011
2.0
heating & air conditioning/hvac
  + -1 more
The guys were on time. I went to the basement with them. I had a number of questions, which the senior guy failed to have any intelligent answer for and the trainee never opened his mouth. Although, he acted as if the problem was a common one, he could not explain to me why and whether or not what he was during would create a permanent fix. Seemed it took them a long time to do a job that he described as "common". I was just frustrated with the fact the my questions couldn't be answered readily and they left me with the feeling that it might not be fixed and to keep an eye on it. Can't remember the names of the guys and not sure whether I am accurate on the charge, but I can tell you that I knew halfway through the job that I wouldn't be calling them back! Fortunately, so far so good.
Description of Work: I had just moved into a new townhouse in April 2011. In May in started to get a bit hot outside and it was much hotter in the house. So I turned on the air conditioning. After a few days it seemed like it was taking forever to cool off the house. I was frustrated because the townhouse was just finished being built in 2007. Then when I went to the basement I discovered a large ice chunk surrounding a copper pipe coming from the inside HVAC unit and as I followed it to the wall towards the outside unit, there was dripping condensation on the pipe. That's when I joined Angie's List. It seemed that H.B. McClure got a very good rating so I called them, explained the situation, and set up an appointment. Two guys came. They cleaned out the dehumidifier pump by dropping in some kind of tablet in it and they put a new tank in the outside unit.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$250
Response from HB Home Service Team
Thank you for your comments! We strive to satisfy every client. To achieve that goal we need to know if you are not happy, so we can address your concerns. I have reviewed the work performed at your home and have the following observations: -We arrived as scheduled to perform an inspection of your existing Trane furnace and AC system. -Our senior technician did have ‘trainee’ along for this call [for which you were NOT billed for the 2nd man on the job]. We believe that providing newly-hired staff an opportunity to ride along with a senior technician [at no additional cost to the client] is the best way to integrate them in to our methods and practices. -During our visit we performed routine maintenance/cleaning in order to determine the cause of the icing you noticed on the refrigerant lines. There are generally two causes of AC systems ‘icing up’; the first is low air-flow caused by a dirty air filter and/or dirty blower wheel while the 2nd cause is low refrigerant level. Both of these circumstances are quite common. -We discovered that your unit was a little low in refrigerant. Refrigerant leaks can be extremely difficult to locate. They can be in the coil of the outdoor unit, in the connecting tubing or in the coil mounted in the duct above the furnace. We typically do a visual inspection for traces of residue at accessible points of the refrigerant circuit. If we find no visual evidence, we offer to re-charge the system with refrigerant [to make the system operational] and add a UV dye to the system. Then on a subsequent visit we use a UV light to locate the leak; and, when authorized, we make the repair. Otherwise we could spend hours trying to find a very small leak that we may or, more likely, may not locate; resulting in a higher service repair bill. -Our subsequent visit is typically our next annual inspection—unless the refrigerant leaks out prior to then, which would result in you noticing a lack of cooling prompting a call to our office. -Apparently you authorized our technician to take this step because I see that we added one pound of R-22 and dye to the system. -If you asked our man where the leak was or how long will the refrigerant will last before it runs out again, he would not be able to provide a specific answer. Apparently the leak is quite small because we made it thru one of the hottest summers on record without needing to add more refrigerant. -As things stand right now, we have you set up for an annual system inspection visit next spring. -I am perfectly willing to proceed with that plan. If you are not comfortable with this we can cancel that inspection and refund your $109.00 for the service plan. The option is entirely yours. -You indicated that our technician was not communicative during his visit. While I am not disputing your experience; I find that out of character for him. He is generally one of the more talkative technicians on our staff. I obviously wasn’t there so it is difficult for me to comment on nature of the dialogue that took place in your home. I can only speculate that you were asking questions for which there was no firm answer. The UV dye is a diagnostic tool for future repairs. Unless the leak is located there is no firm answer on the related repairs. -Please call our office if you’d like to discuss this directly. Thanks again for voicing you concerns.
Bill W.
08/2011
4.0
heating & air conditioning/hvac
  + -1 more
They were on time. They were here when they said they would. They don't have to come back after the cleaning is done. I will continue to use them again in the future.
Description of Work: I hired HB McClure Co last year for the furnace cleaning. They also delivered my fuel oil.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from HB Home Service Team
Thank you for choosing HB McClure as your fuel oil service provider. You are wise to have us perform annual tune-ups on your oil heating system. Properly maintained equipment can save you up to 15% on you fuel usage, plus reduce the possibility of a potential 'no-heat' service call in the middle of the heating season. I see that you are signed up in our 'smart pay plus' delivery program where you receive $0.10/gallon discount for being an automatic delivery client, plus another $0.06/gallon savings for enrolling in our EFT [electronic fund transfer] payment program. Saving a total of $0.16/gallon is a huge benefit that thousands of our clients enjoy. Thank you for your favorable comments about us keeping our commitments on scheduling. We strive everyday to be the most convenient service provider in south-central PA. We appreciate your business!
JOHN C.
06/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
HB McClure Co came to my house for an emergency visit. They were extremely efficient. They came during a Christmas week. I have not had any trouble with the same problem since they came. They are not cheap though.
Description of Work: HB McClure Co. came to do emergency plumbing repairs for me.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$464
Response from HB Home Service Team
Thank you for the positive comments for our handling of your plumbing service call. I am pleased to know you found us to be "extremely efficient" in our approach for this emergency work. I guess I'll agree with you that we are not "cheap." But I would argue that we are very fairly priced for the services we deliver. Unfortunately there is a cost for us to provide emergency service. We are staffed with several CSRs who field incomming client calls and a dispatcher who coordinates our arrival to your site by one of our 40+ service technicians. Plus we have our costs associated not only with the maintenance and operation on our fleet of trucks; but the inventory we keep on those trucks in order to provide timely emergency repairs. To attract and keep skilled personnel we provide our staff a good wage/benefit package. We also have training and tool expenses plus a lot more costs with operating a business 24/7/365. All those factors are taken into account for calculating our pricing. In these times, all consumers are looking for ways to save money. When something needs fixed we want it done as quickly and cost-effectively as possible. Our core belief here is "trust, quality and value...since 1914." We approach every daily task with that tought in mind. Thank you choosing HB McClure as your plumbing service provider.
John M.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Wells were drilled by Eichelbergers. HB Mclure installed the interior unit. HB Mclure coordinated the entire operation. The installation went well and it is a beautiful job to look at. The old system was removed and disposed of with no mess.
Description of Work: Installed a geo thermal heat pump.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,900
Response from HB Home Service Team
Thank you very much for posting such positive comments! We will be sure to pass along your "beautiful job to look at" and "no mess" comments to the installation crew. Those guys do wonderful work every day and truly appreciate hearing that their efforts are noticed. The Climate Master unit you purchased is one of the most efficient systems available and should greatly reduce your home energy bill. We first starting installing geothermal systems way back in 1974. Since that time we have installed thousands of geo systems throughout the mid-state region. Coordinating the well site-work is a big part of the installation. It is great to hear that you are so pleased! Thanks again for your kind words.
mark D.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very prompt and their clean up was very good. They were responsive.
Description of Work: We have used the services of H B McClure Company a year ago. They installed a new heater and air conditioning unit at our house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HB Home Service Team
It is nice to hear that you are happy with our installation of the Amana gas furnace with air conditioning. I bet that 2-stage, variable-speed blower furnace significantly reduced you gas bill last winter. We appreciate your comments about being prompt and that our clean-up was "very good." It is always nice to know our efforts are appreciated. Thanks again!
Linda R.
04/2011
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The overall work was really good and they were excellent. Their sales people were very information. I asked a lot of questions. They did the work when they said they'd do the work. They had to wait for the drill people. I think they worked well around the schedules they were stuck with. They were here every day and tidied up. I was really very pleased with their performance. I think their price was close to the other companies that I was looking at.
Description of Work: H B McClure put in the furnace and heat pump in December. They also put in a water heater that would run off of the geothermal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from HB Home Service Team
Thank you for your kind words. We are glad to hear you are pleased with your new geothermal system and domestic water heating system. You wisely invested in one of the most efficient systems available today and should see a HUGE drop your annual energy bills. It's also good to receive the feed-back that our non-commissioned sales staff was informative and responsive to your needs. We do our absolute best at keeping to our committed work schedule. We did have brief time where one of the the well drillers we were working with got a little behind in their work. We have since resolved this by establishing a working relationship with an additional drilling firm. We do our best to keep our work area clean and it is nice to know you appreciated the way we "tidied up" every day. It doesn't cost much more to do a totally professional installation. We appreciate your very favorable posting!
Matthew W.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were on time and they were very professional. They didn't take longer than they estimated nor were they over in their cost.
Description of Work: I used H B McClure to replace my A/C unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional, and they did a very nice job. I am very satisfied with how the job went. Their price was competitive. They were a little bit better than the others who quoted, and they were very good at explaining things. Based on their explanation, I had confidence that they would do a good job, and they did. So far, the quality of their work has been good.
Description of Work: They replaced my existing heat pump system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from HB Home Service Team
We are glad to hear that you are happy with our installation of your Trane heat pump system. I am also pleased to hear that our non-commissioned comfort consultant did a good job explaining HB McClure's approach to installations and the options available to you. We expect that system to provide you economical comfort for years to come! Thanks again for your very favorable posting!

Contact information

600 S 17th St, Harrisburg, PA 17104

https://hbmcclure.com/contact-hb-home-service-team/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Drain Cleaning,
Air Duct Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Dryer Vent Cleaning

FAQ

HB Home Service Team is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

HB Home Service Team accepts the following forms of payment: Check,Financing Available
Yes, HB Home Service Team offers free project estimates.
Yes, HB Home Service Team offers eco-friendly accreditations.
No, HB Home Service Team does not offer a senior discount.
Yes, HB Home Service Team offers emergency services.
Yes, HB Home Service Team offers warranties.
HB Home Service Team offers the following services: HB Home Service Team is an employee-owned home service provider proudly serving thousands of families throughout central PA. For over 100 years HB Home Service Team has been providing 5 Star Service for heating, cooling, plumbing and electrical. We believe in serving our customers with passion & integrity and serving our employees the same. As an employer of choice, HB Home Service Team takes pride in creating a great place to work with an environment deeply rooted in our core values of Trust, Team, Grit & Growth.

Contact information

600 S 17th St, Harrisburg, PA 17104

https://hbmcclure.com/contact-hb-home-service-team/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM