I recently purchased a home and am interested in installing a manual well pump that will work alongside my existing electric pump. I emailed Etnoyer Well Drilling and asked them if they could take measurements and provide an estimate for this installation. After two days, I didn't receive a reply, so I called them to follow up with my emailed request. The elderly lady who answered the phone was barely able to understand me over the phone and, after finally understanding me, sharply replied that she "didn't know nothing about that [email]." She handed the phone to an elderly man who was even more sharp and unprofessional. He too indicated that he wasn't aware of the email and so I repeated my request for an estimate for a manual pump installation. His response was that I should use an electric generator and that "he couldn't help me." He hung up the phone on me. I will NEVER consider using this company in the future.
Description of Work: I recently purchased a home and am interested in installing a manual well pump that will work alongside my existing electric pump. I emailed Etnoyer Well Drilling and asked them if they could take measurements and provide an estimate for this installation. After two days, I didn't receive a reply, so I called them to follow up with my emailed request. The elderly lady who answered the phone was barely able to understand me over the phone and, after finally understanding me, sharply replied that she "didn't know nothing about that [email]." She handed the phone to an elderly man who was even more sharp and unprofessional. He too indicated that he wasn't aware of the email and so I repeated my request for an estimate for a manual pump installation. His response was that I should use an electric generator and that "he couldn't help me." He hung up the phone on me. I will NEVER consider using this company in the future.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Marilynn F.
11/2008
5.0
wells
+ -1 more
It's not an easy job, they have to dig a big whole until they find your pump and he did a great job. He did it out in the hot weather. He still worked very hard.
Description of Work: Etnoyer Well Drilling came out and replaced the pump on my well.
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Service Categories
Wells and Pumps,
Water Filtration and Softening
FAQ
ETNOYER WELL DRILLING is currently rated 4.3 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
ETNOYER WELL DRILLING accepts the following forms of payment: Check
Yes, ETNOYER WELL DRILLING offers free project estimates.
Yes, ETNOYER WELL DRILLING offers eco-friendly accreditations.
No, ETNOYER WELL DRILLING does not offer a senior discount.
Yes, ETNOYER WELL DRILLING offers emergency services.
Yes, ETNOYER WELL DRILLING offers warranties.
ETNOYER WELL DRILLING offers the following services: 24/7 Well repair
Pumps
Tanks
Water conditioning/sanitation