BECKER APPLIANCE SVC

came quickly identified the problem and fixed it and gave a 10% for paying cash.

Over the weekend our oven would not light. My mother and I tried several times to re-light the pilot light, but it would not light. I left the phone number for the closest appliance repair provider with my mom to call for service. My mom forgot to ask how much the service call would be, and this was her first shock. Although the repairman was courteous and was only at my house for about 15 minutes, he neglected to tell my mom that the cost to fix our oven would be $228.55, which included the $99.00 service call/diagnostic fee and a $40.00 labor charge. He just replaced the part and told my mom that he was done. This may be reasonable to some people, but I think they take advantage. Next time I will take the risk and try to fix things like this on my own.

Worked in a timely fashion.

We noticed a few days ago that the ice cream in the freezer was getting soft. Of course, the weekend approaching. We turned the dial to max to get us through the weekend and moved all of the meats to the basement freezer. I called Becker's Appliance this morning and got an answering machine. Oh boy, I thought. But, I got a return call not long after and set up an appointment for the afternoon. The service tech, Scott, called when he was 10 minutes away just as the dispatcher said he would. He was very polite and friendly and went right to work and showed and explained to me what was the matter. The condenser was shot and would need to be replaced. He gave me a few options to weigh repairing or replacing the fridge. The new condenser will run around $800.00 so it's a no-brainer for a ten year old refrigerator. Let's go shopping! They may not be the cheapest in the area, but I don't mind paying for good service.