Ridiculous business ethics. Took time from work to meet the technicians who told me the job could be done, and they told me the steps I needed to do prior to my door being replaced. I was told an updated estimate would be provided. Several days later I had heard nothing so I reached out again and was told it would be provided shortly. Almost a month later and still no reply so I once again emailed regarding this estimate since we had already hoped the door would have been replaced in this lengthy time span. I finally get a reply telling me they had been very busy, which means as a customer, my time was apparently not important enough for a few minutes. After all this time of waiting and having to be the one to reach out to them, I am told they cannot even do the job. The job they told me they could do. Give your customers respect, show them they matter, and if you tell them you can do the job and later decide you cannot....please have the decency to let the customer know that. I now have to start over with a better business apparently. Thanks for wasting our time.
Description of Work: Replacement of garage door.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michael S.
07/2018
5.0
garage doors
 + -1 more
They showed up as promised and did a great job. The new openers are fantastic aand they removed all the old fixtures.
Description of Work: openers replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Louis B.
09/2017
5.0
garage doors
 + -1 more
The service technician came within the promised 3 hour window. He got the old opener down and put up the new one in about an hour and 15 minutes. He also adjusted one of the door brackets that made the door open more smoothly. He was quick, very courteous and did an excellent job. I would not hesitate to use them again
Description of Work: Replace garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Connie F.
07/2017
5.0
garage doors
 + -1 more
Awesome job at an awesome price.
Description of Work: Needed a new garage door and reverse the sensors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John Z.
12/2014
5.0
garage doors
 + -1 more
The work went well I'm very happy with there service Craig ,Nicki ,and Joel where a pleasure to work with.I would do business with them again.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Jeffrey Z.
05/2014
5.0
garage doors
 + -1 more
I went through Lowes but Alliance was the contractor the work was subbed to. The guy showed up on time and did an excellent job. It only took him about 2-3 hours to install 2 openers. I have had no problems with the garage door openers. I would highly recommend this company.
Description of Work: Installed 2 Garage Door Openers with Extensions
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Gabrielle S.
03/2014
5.0
garage doors
 + -1 more
They were very nice and did a good job. They installed 2 LiftMaster garage door openers. They were knowledgeable and courteous.
Description of Work: Installation of garage door openers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$725
Gabrielle S.
03/2013
5.0
garage doors
 + -1 more
It went well from the time I contacted them to the time they came out. I have used them several times before. They have serviced our garage doors and then a few years ago we bought new garage doors from them. They have great service and pricing.
Description of Work: Guy came out to replace the glass in our garage door and lubed the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$102.5
Response from Alliance Garage Doors Inc
Thank you very much for your continued business. We greatly appreciate it. Please let us know if there is anything we can help you with in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Alliance Garage Doors Inc is currently rated 4.9 overall out of 5.
Alliance Garage Doors Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa