They did an incredible job. It is not an easy piece to work with. It left my home as a sad ripped and brittle lounge with useless, flat padding that was a sidewalk find in Boston 10 yrs ago. It came back as a brand new, beautiful piece, very detailed, obviously professionally done, comfortable with (gasp!) lumbar support I didn't know it was supposed to have. It picked up and delivered by John (wonderful, friendly man), and my freebie is now worth at least $2000. They also do woodwork. I will use them for any future furniture refurb and recommend to all who want quality work done. I was going to have a friend who does upholstery as a hobby fix the chaise, it would have been cheaper of course but it would not have looked this amazing. I can't comment on price because to me everything costs too much these days and it wouldn't be based on anything but my bias. I will say in the end it was worth every penny and it being a quality built piece back when they made things to last longer than your next move, it's going to be around for several more generations to enjoy.
Description of Work: Reupholstered an iconic 50's chaise lounge
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danette M L.
06/2016
2.0
upholstery
+ -1 more
unknown
Description of Work: I called and left a message, but was never called back.
Rating Category
Rating out of 5
responsiveness
1.0
Jane E.
03/2014
5.0
upholstery
+ -1 more
It was fantastic! Excellent results. Replaced the seat padding (that was rotted) and put on new upholstery material for the seats. The workmanship was terrific and the material was wonderful (...and a good price too!) The work was done very quickly. I would DEFINITELY use again.
Description of Work: Reupolstered 4 dining room chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth J.
01/2014
4.0
upholstery
+ -1 more
.
Description of Work: John came to my home right when he said he would and brought samples and some books with him. I was looking to refinish two chairs. I felt slightly pressured to purchase fabric he had in stock but he was overall very willing to order something from one of his many books (though it would be alittle more expensive). Since I didn't see a fabric I was totally impressed with john is waiting to have some books returned from another customer and he will bring them over to me. He definately does all the leg work and running and brings everything right to you. He will pick up and deliver my chairs when finished. I do think his prices are a bit expensive but honestly he is the first person I contacted and really don't know know how much things like this cost. The fabrics he brought looked and felt to be high quality. His knowledge and exp erience are obvious. The cost to reupholster and purchase fabric will cost more than I originally paid for new chairs. To this date I have not proceeded further.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Mrs Robert C B.
07/2013
5.0
upholstery
+ -1 more
The service was fantastic. I knew what fabric I wanted but there was not a lot available at that time. However, they brought me books of samples until I selected the right one. They were very pleasant. The actual upholstery made my 1930's couch look like a museum piece. The work was really beautiful. The price was expensive but is was so beautifully done and exactly what I wanted.
Description of Work: They re upholstered a couch for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jody W.
11/2012
5.0
upholstery
+ -1 more
John was very kind and professional throughout the process. He did a great job with the chair, the fabric looks great and it has held up very well. The chair turned out exactly as I had hoped it would. I was treated as a valuable customer and would definately use them again in the future.
Description of Work: I had them reupholster a rocker-recliner in a beautiful dark brown fabric. John came over to my house to show me a variety of colors and styles of fabrics. He picked up and delivered the chair in the time frame that was agreed upon before starting the job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Judith P.
09/2007
5.0
upholstery
+ -1 more
The chair and ottoman look fantastic! She made some adjustments to the size of the foam for the seat cushion so that now all the wood around the seat shows. It looks great! In addition to what we contracted for, Theresa replaced the bottom board under the seat cushion and even covered it with the fabric used for the cushion and covered the back of the board with the same material usually used for the underside of upholstered furniture. Her work is excellent and we will definitely use her again.
Description of Work: Re-upholstered an antique chair and ottoman. Theresa was very responsive to my initial phone call and set up the initial appointment to look at the chair within 2 days of my call. She was prompt and very knowledgeable concerning all the fabrics (many books to choose from) and what would look great with the fabric samples I had for my new sectional. She pointed out to us that the seat foam was dry rotted! Boy was it ever!! We decided to have her do the work and she took the chair with her that day. The workmanship is top notch and the time frame, although 5 weeks, seems reasonable considering the fact that we told her we were not in a hurry as we had to wait on our other furniture. When we called to tell her our new sectional was being delivered she had the chair to us the next week.
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Service Categories
Upholstering
FAQ
THEREAS'S CUSTOM SERVICE is currently rated 4.4 overall out of 5.
No, THEREAS'S CUSTOM SERVICE does not offer free project estimates.
No, THEREAS'S CUSTOM SERVICE does not offer eco-friendly accreditations.
No, THEREAS'S CUSTOM SERVICE does not offer a senior discount.
No, THEREAS'S CUSTOM SERVICE does not offer emergency services.
No, THEREAS'S CUSTOM SERVICE does not offer warranties.