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Reviews
4.411 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 18% | ||
| 0% | ||
| 0% | ||
| 9% |
Filter reviews by service
Showing 1-11 of 11 reviews
Tracy S.
Apr 2021
Auto Service
When we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.
BRENDA M.
Mar 2016
Auto Service
unknown
Ashley G.
Mar 2016
Auto Service
unknown
Dee S.
Sep 2015
Auto Service
unknown
Gilbert S.
Oct 2014
Auto Service
unknown
F D.
Mar 2014
Auto Service
The people were good and they didn't try to scam us into any extra work. They were nice. The price was okay.
ALAN L.
Sep 2013
Auto Service
Great service. Reasonable price. Very knowledgeable.
Kelsey W.
Sep 2013
Auto Service, Auto Sales
Antrim Way Honda is simply the best. We have bought 3 cars from them and would absolutely go back. Their service dept. is great. Make an appt. and you will be seen on time and it will be done quickly and competently. They also have the BEST Cafe and Gift shop. Seriously!!!! I have also had brakes repaired.
Terrie J.
Jul 2013
Auto Service
They did a checkup before my trip. They are always very helpful and very nice.
Susan H.
Jan 2013
Auto Sales
It was a very satisfying experience. I would recommend this dealership to anyone.
Darlene M.
Jan 2011
N/A
GREAT.. No problems and in record time, also free car wash.
Licensing
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FAQ
ANTRIM WAY HONDA is currently rated 4.4 overall out of 5.
No, ANTRIM WAY HONDA does not offer free project estimates.
No, ANTRIM WAY HONDA does not offer eco-friendly accreditations.
No, ANTRIM WAY HONDA does not offer a senior discount.
No, ANTRIM WAY HONDA does not offer emergency services.
No, ANTRIM WAY HONDA does not offer warranties.