Reviews
4.511 Reviews
Showing 1-11 of 11 reviews
Tracy S.
04/2021
auto repair
 + -1 moreWhen we purchased our 1st Honda from Antrim Way Honda, Tammy made it one of the best car buying experiences we ever had. We were so happy with the experience, we returned 4 months later and purchased a 2021 Honda Ridgeline. Without a doubt, a 5 star experience. Before we could make our 1st payment on the Ridgeline, we returned to have some accessories installed and had our overall experience shattered by the rude and unprofessional behavior of Brad the service scheduler. He spoke with a condescending tone and verbally brushed me off when I questioned him on when my vehicle would be started (I had an 8am appointment and at 8:30 my vehicle had still not been started when all others had) When we brought the problem to the service manager, his response was to falsely accuse me of using profanity at his employees, instead of investigating it himself by checking cameras and talking with other customers in the area, nothing was resolved. The owner stated that this had never happened before, which based on the reviews in cars.com and yelp, this behavior from Chad/Brad was quite common. The owner then offered that the manager was a 40 year employee, which told me that my complaint was falling on deaf ears. No one offered an apology, which was the only restitution we were looking for. Antrim Way Honda has a history of treating women poorly by the service department, an integral part of the buying experience. The part that establishes the long term relationship between dealer and buyer. Had I of known, I would have taken my business elsewhere.
Description of Work: Installed accessories
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$1,400
BRENDA M.
03/2016
auto repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Ashley G.
03/2016
auto repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Dee S.
09/2015
auto repair
 + -1 moreunknown
Description of Work: They do great! Keep up the work!
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Gilbert S.
10/2014
auto repair
 + -1 moreunknown
Description of Work: Ordered a new 2015 Honda Civic EX-L. It was a very positive experience.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
F D.
03/2014
auto repair
 + -1 moreThe people were good and they didn't try to scam us into any extra work. They were nice. The price was okay.
Description of Work: We used Antrim Way Honda. We went there for inspection. I also had an oil change done there.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$25
Kelsey W.
09/2013
car sales, auto repair
 + 0 moreAntrim Way Honda is simply the best. We have bought 3 cars from them and would absolutely go back. Their service dept. is great. Make an appt. and you will be seen on time and it will be done quickly and competently. They also have the BEST Cafe and Gift shop. Seriously!!!! I have also had brakes repaired.
Description of Work: Oil change and car wash
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$27.5
ALAN L.
09/2013
auto repair
 + -1 moreGreat service. Reasonable price. Very knowledgeable.
Description of Work: 20,000 mile service.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$500
Terrie J.
07/2013
auto repair
 + -1 moreThey did a checkup before my trip. They are always very helpful and very nice.
Description of Work: They fixed the recall problem I had with the air bag and also washed it at no charge.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Susan H.
01/2013
car sales
 + -1 moreIt was a very satisfying experience. I would recommend this dealership to anyone.
Description of Work: Bought a slightly used (11,000 mile) vehicle. The buying experience was very positive and the visits to the dealership in the year since purchase has been equally satisfying.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$28,000
Darlene M.
01/2011
GREAT.. No problems and in record time, also free car wash.
Description of Work: oil change and tire rotation
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$25
Contact information
200 S ANTRIM WAY, Greencastle, PA 17225
www.antrimhonda.comLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Sales,
Home Warranties,
Car Washes,
Accountants/Tax Consultants,
Window Treatments,
Window Tinting,
Welding,
Window Cleaning
FAQ
ANTRIM WAY HONDA is currently rated 4.5 overall out of 5.
No, ANTRIM WAY HONDA does not offer free project estimates.
No, ANTRIM WAY HONDA does not offer eco-friendly accreditations.
No, ANTRIM WAY HONDA does not offer a senior discount.
No, ANTRIM WAY HONDA does not offer emergency services.
No, ANTRIM WAY HONDA does not offer warranties.
Contact information
200 S ANTRIM WAY, Greencastle, PA 17225
www.antrimhonda.com