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Marie Page Cleaning Services LLC

House Cleaning, Floor Cleaning and Waxing

About us

Full service home cleaning and commercial company since 1989. We guarantee our work to your satisfaction. All employees pass a criminal background and periodic drug testing. We also partnered with Cleaning for a Reason and provide free cleanings for woman undergoing Cancer treatment in our area.

Business highlights

36 years of trusted experience

Services we offer

Residential & commercial cleaning customized maintenance programs, floor care, grocery shopping and delivery, new construction clean, lanlord-tenant cleanups, turn Key cleanups.

Services we don't offer

Smoke and water damage cleanup, Crime scene cleanup

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.414 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
7%
3
29%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.5
responsiveness
4.4
punctuality
4.2
Showing 1-14 of 14 reviews

Ann F.
01/2020
3.0
house cleaning
  + -1 more
I asked to do every thing in bathrm. I don't if that was done. I,ve been trying to get in touch with someone,left 3 messages no answers to my messages. Not happy. Ann Fanelli
Description of Work: sweep & clean liv.Rm. Kit. & hall & bathrm floors.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$83

Response from Marie Page Cleaning Services LLC
Dear Mrs. [Member Name Removed], I was out of the office with illness but did respond to you when I came returned to work. I had spoken to you and you made no mention of this to me. You know i always do my best to please you when you call and need service.At the time I returned your call all you mentioned was a request for the address so you could mail me your fee of $73.90 which you had not done at the time of the service. Always if there is an issue I make it my point to rectify the situation. Please have a pleasant day. Sincerely, Katherine Soussi

Raylene K.
10/2017
5.0
house cleaning
  + -1 more
The cleaners arrived on time and worked quickly and thoroughly. I like the products they use for hardwood floors as they shine with out being slick and the products for the fake stainless steel, as it streaks badly and is hard to get the streaks off, but they can do it. They worked around movers and still got the job done. Thanks Kathryn.
Description of Work: Complete cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Marie Page Cleaning Services LLC
Your Very welcome !! Thank you for giving us the opportunity to service you and make your life a little easier with a clean home.My employees want to thank you for the generous tip you provided.Please feel free to call again if may be of service in the future.

Raylene K.
08/2017
3.0
house cleaning
  + -1 more
Poorly. Two cleaners showed up. One of them was pretty good, I think. It was hard to tell which was done what. They were in and out of my living room in less than 5 minutes. It takes more than 5 minutes just to dust my old up right piano. There was pieces of debris right at the edge of the couches. Kinda like they vacuumed right up to the couch but not even a little next to it. I asked about that and they came back and vacuumed just those up. The entire house was done that way. Didn't even move chairs under the tables and sweep under tables. This kind of cleaning isn't even good regular cleaning let alone spring cleaning. I had to have them clean the utility as they were about to leave and hadn't even gone in there. They didn't even go down to the finished basement. Granted I have a big house but she knew that. They spent 4.5 hours and cost me $480.00
Description of Work: Whole house cleaning. It was explain in interview that it would be like a spring clean as the house was getting put on the market.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$480

Response from Marie Page Cleaning Services LLC
I am so sorry that you were not happy with the service. If I would have known I would have immediately taken care of the issues at at hand made the corrections for you. My sincerest apologies. That is not our standard of cleaning and there is no excuse for this. It is important to me that my clients are satisfied. I am sorry that for you it was an unfortunate experience but would gladly have rectified the issues immediately had I known. We have a policy that if notified within 24 hours they would have immediately returned and corrected all issues. I don't have any excuses why you were given the poor service but would have gladly fixed all issues to make sure that you were completely satisfied with the service you were provided. I would like to extend an offer of cleaning at 50 % off to show you that this is not the type of service we provide. Please call me if you would. Sincerely, Katherine

christine M.
10/2014
5.0
house cleaning
  + -1 more
The ladies always do a FANTASTIC job of cleaning the house. I am more than pleased with their services. I've used three different cleaning services before, and was never satisfied until Marie's girls cleaned my home. They really put effort into the cleaning and they don't cut corners. The price is reasonable and the service is thoroughly reliable. Excellent services provided every visit.
Description of Work: Cleaned upstairs rooms and downstairs -this included washing surfaces down with cleaner, vacuuming, moping, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.65

Response from Marie Page Cleaning Services LLC
Thank you customer satisfaction is very important to us. We are glad to have provided the service that your father and you needed. Kathy

Kimberlee A.
10/2014
5.0
house cleaning
  + -1 more
Excellent job. very clean.
Description of Work: business and home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Marie Page Cleaning Services LLC
Thank you for allowing us to service your cleaning needs and if we can be of service to you in the future please feel free to contact us again. Sincerely, Kathy

susan V.
08/2014
5.0
house cleaning
  + -1 more
THEY ARE VERY EFFICIENT. THE LADIES WHO CLEAN MY HOUSE ARE THOROUGH, FRIENDLY , AND ABOVE ALL DO AN EXCELLENT JOB. THEY ARE IN AND OUT WITH A MINIMUM OF FUSS. THEY ARE TOTALLY PROFESSIONAL. I WOULD RECOMMEND THEM.
Description of Work: CLEAN MY HOUSE

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$140

Response from Marie Page Cleaning Services LLC
Thank you Mrs [Member Name Removed], for allowing us to service your home with the cleaning needs you require. It is our pleasure. Sincerely, Kathy

Jonathan C.
01/2014
3.0
house cleaning
  + -1 more
Didn't do anything I couldn't do. Did not go out of there way to do anything. Washed and wiped down thing with only water. Price was too high for what was done and how it was done.
Description of Work: Washed and wiped down thing with only water.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$400

Response from Marie Page Cleaning Services LLC
I am so sorry you were disappointed with our service. If we had know we could have done something about it immediately. We do guarantee our work. We work with cleaners that are not strong with chemical odors, We find that many of our clients appreciate that. Our employees washed all of your baseboards, window sills, door frames, doors. Cleaned inside the closets per your request. Cleaned and sanitized your bathrooms and kitchen per your request to include inside and outside all of the cabinets. They also cleaned your stove, oven, interior and exterior of your refrigerator-freezer.They vacuumed your carpeting to include edges and corners. They swept and cleaned your bare floors. We have a policy if we are notified within 24 hours we will immediately return and clean what ever we may have missed or you were not satisfied with. We had presented this policy for your review on our original estimate sheet you were given at your estimate with Marie Page. Please accept our apologies.

Katherine N.
12/2013
5.0
house cleaning
  + -1 more
this is the weekly cost for the service I need (which is not my entire house). They do an excellent job. I am not their first customer of the day, so they do not always arrive at the same time, but they do come within a regular time window. Their initial service cost was a little pricey, but then again my house hadn't been dusted in ages, so they did have a lot of work to do. | |Reliable, professional, competent.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$143

Response from Marie Page Cleaning Services LLC
Thank you we were glad to have provided you with the service you required. Unfortunately if you are not listed as the first cleaning I could not guarantee the time. But we always made sure we tried to be there as soon as possible. Thank you for your understanding with this. Sincerely, Kathy

Jared P.
09/2013
5.0
house cleaning
  + -1 more
They every two weeks and do a great job!
Description of Work: Regular

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Marie Page Cleaning Services LLC
Thank you for allowing us to service your home. It was our pleasure. Sincerely, Kathy

Troy C.
03/2013
5.0
house cleaning
  + -1 more
Very timely and responsive. They respect my belongings and have a passion for their work. Marie Page's signature is on everything they do.
Description of Work: Since the initial deep cleaning, I have requested Marie Page's services every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan B.
12/2012
3.0
house cleaning
  + -1 more
Only 1 housecleaner did a thorough job--excellent, in fact. The other 2 or 3 did not: not vacuuming under the one bed that is high enough, dusting only the front half of shelves, not cleaning the floor behind the toilets. The same 2 housecleaners didn't come every time which was OK with me until I started to notice that the work was getting sloppy. I'd had this service for a little over a year and was sorry to cancel mainly because of that one "good" housecleaner.
Description of Work: Housecleaning was done every other week by 2 women. They mainly vacuumed all floors, rugs, 1 chair, 1 sofa with my vacuum cleaners. ( Marie Paige, who did the estimate, suggested using my vacuums.) They dusted most surfaces and objects on those surfaces in 3 bedrooms, living and dining rooms--3 large open bookcases and 2 small open bookcases were in 2 bedrooms; 3 large glass-covered bookcases were in the living room which required no dusting. Bathroom floors only, no fixtures, were washed. No work was done in kitchen except for vacuuming the floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Response from Marie Page Cleaning Services LLC
Our company policy is if you are not satisfied with the service call our office within 24 hours and we will redo the work for free. We send client satisfaction sheet to all clients homes with the cleaners. If there was an issue we gladly would have taken care of it immediately. One of the most important things is client satisfaction. many times clients do not say anything to the office staff for fear of getting the cleaners in trouble. We can not rectify or correct poor cleaning if we do not know about it. If the cleaners were not made aware of it they can not correct their mistakes. Not everyone cleans the same it was unfortunate that the client was unhappy but if there was anything our company could do to correct this we would.

Robert M.
11/2012
4.0
house cleaning
  + -1 more
see above
Description of Work: The cleaning people did a good to excellent job but the office had too many problems with scheduling ... the last visit changed times from morning to afternoon and than showed up late ... didn't think they were coming and did my own cleaning ... the girls arrived as I was finishing up and told them I didn't need them ... called and left voicemail message for Marie Page and never got a return call and think office manager must have deleted it ???

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0

$120

Response from Marie Page Cleaning Services LLC
The member was informed in the morning due to unforeseen circumstances he probably would not see the girls arrive until about 2:00 pm or later. He was asked if this was a problem at that time he said no that he had dinner plans for later. Our office closes @ 12:00pm on Fridays. he called and left a message @ 2:21pm asking where the cleaning ladies were on the office mailbox.No one gets the message until Monday morning. There is an emergency box he could have left a message and then someone would have gotten back to him asap. The cleaners arrived at 3:00pm, the member sent them away saying he had done his own cleaning and didn't need them. He was contacted by the office staff on Monday morning when it opened. The office tried to explain to him that sometimes other clients may have extra work they may need done and we do not know until the cleaners arrive.. When he started with our service he was told that the only guaranteed time is the first appointment of the day. He wanted to be cleaned @ 11:00am. Whenever possible our office tried to accommodate this but there were times when it could not be done due to taking care of the needs of other clients as well. He did not want to hear any apologies from the office staff. He wanted his service @ 11:00am if he could not have it he was discontinuing service. He requested to speak to the owner to ensure this. We could not guarantee this and the owner was away at the time. She was given the message when she returned . At this time after reviewing the schedule there was no way we could absolutely guarantee we could be there on his cleaning day exactly at 11:00 am as he requested. We had at this point taken it as he had discontinued service with our company.

Susan B.
12/2011
5.0
house cleaning
  + -1 more
All goes well every time the housecleaners come. When they are done, you'd never know that we have 2 largish, shedding dogs. Since I am the primary caregiver for my husband, I consider the above service a great help--in fact I think of the housecleaners as MY "Visiting Angels".
Description of Work: Complete dusting and vacuuming of 2nd floor (mainly 3 bedrooms); vacuuming of 1st floor (mainly livingr'm,diningr'm, kitchen) ; washing 2 bathroom floors. This is done every other week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert M.
09/2011
5.0
house cleaning
  + -1 more
She is good. I would use her in the future.
Description of Work: I used Marie Page's Cleaning Svc LLC for housecleaning. She started working a couple of weeks back. She came to do the work about two weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    P.O. Box 776, Gouldsboro, PA 18424

    http://www.mariepageservices.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing

    FAQ

    Marie Page Cleaning Services LLC is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 12:00 PM

    Marie Page Cleaning Services LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Marie Page Cleaning Services LLC offers free project estimates.
    Yes, Marie Page Cleaning Services LLC offers eco-friendly accreditations.
    No, Marie Page Cleaning Services LLC does not offer a senior discount.
    No, Marie Page Cleaning Services LLC does not offer emergency services.
    No, Marie Page Cleaning Services LLC does not offer warranties.
    Marie Page Cleaning Services LLC offers the following services: Residential & commercial cleaning customized maintenance programs, floor care, grocery shopping and delivery, new construction clean, lanlord-tenant cleanups, turn Key cleanups.
    Smoke and water damage cleanup, Crime scene cleanup

    Contact information

    P.O. Box 776, Gouldsboro, PA 18424

    http://www.mariepageservices.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 12:00 PM