Sean said I would have the estimate on about a week.When i didn't receive it, I called the office and was told he was out of the office and a message would be left for him that I was waiting for the estimate. I waited a few more days and hadn't heard from Sean so i called back again, and was told the same thing again. I again waited a few more days and called back again and was pretty much told the same thing yet again. Later that day I rec'd by email what looked like a very rushed estimate. I responded with a few questions since the estimate seemed very vague in comparison to the other estimates that i had rec'd and the estimate also did not address some of the work that i wanted to have done. He never responded.
Description of Work: Sean came out to give me an estimate for the 4 different areas in my yard that I wanted to have landscaped.
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$3,425
Leslie H.
06/2014
4.0
landscaping
+ -1 more
unknown
Description of Work: BURKE BROTHERS DID NOT DO THE TYPE OF WORK THAT I WAS REQUESTING.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nadine L.
03/2013
5.0
hardscaping
+ -1 more
We liked them a lot. They were very friendly, helpful and I felt that they were willing to work within a budget, though we didn't have one. They didn't try to rip us off or sell us something bigger than we needed so I thought they were sensible about what they offered and price-wise too. They did what they said they would do and also showed up on-time, were very neat, clean and thorough, which I appreciated. I have no complaints and I would hire them again. In fact, I just thought about them recently because we need to put in some lights and stuff near the lawn and up the steps.
Description of Work: Burke Brothers Landscaping Contractors Inc trimmed my bushes and trees and did planting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,667
James M.
02/2013
4.0
landscaping
+ -1 more
Very well, on time, and pricing fair.
Description of Work: Hardscape work, lay stones, construct walkway, and retaining walls.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
Ann B.
09/2012
5.0
landscaping
+ -1 more
There was a personalized design discussion at my house. We received a project outline, timeline, and price promptly. The actual work was scheduled within 2 weeks and work was done professionally. They cleaned up the job site after completion.
Description of Work: Burke Brothers Landscaping Contractors designed and updated landscaping in the front of our house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Jill G.
06/2012
5.0
landscaping, lawn service
+ 0 more
They are expensive but you get what you pay for! Great design and implementation. They are busy so you may have to wait. I think it is worth it. They handle problems well!
Description of Work: Created kitchen garden, planted trees, shrubs and created compost bins.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$4,600
Response from Burke Brothers Landscaping Contractors Inc
Thank you for taking the time to submit a review. We appreciate your business and hope you are enjoying your new garden this summer. Burke Brothers
Peter I.
06/2012
5.0
landscaping, lawn service, hardscaping
+ 1 more
Fast, efficient, friendly, helpful. Truly a great experience
Description of Work: Installed flagstone patio in back of my house and reworked the landscaping in this area
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Burke Brothers Landscaping Contractors Inc
Thank you for your kind comments. It was nice working with you again and we hope you are enjoying your new space. Burke Brothers
BERNARD W.
03/2012
1.0
lawn service, lawn treatment
+ 0 more
I originally contacted Burke Brothers in early March to and requested a bid for lawn cutting and turf care. I set up an appointment with Jonathan more than a week in advance, for 2 pm on Wednesday, March 28, 2012. Since it was a work day (in the middle of the week), I had to made arrangements to fit my schedule around his availability, which would have been fine if he had kept his appointment. Instead, at approximately 1 pm on March 28 (an hour before the appointment), Jonathan called to tell me that he had another meeting to go to and that he would need to reschedule. During this call, it was clear that he had no idea what services I was interested in, despite the fact that I had explained what I needed in detail to his receptionist when I originally made the appointment. Moreover, he could not actually reschedule during the call because he and quot;did not have his calendar on him.and quot; He finally called back late in the afternoon, at which time we rescheduled for Friday at 2 pm. The next day, I got a call from someone from another company, Penn Turf, that said they had been given my name and that Jonathan and Burke Brothers would not be meeting with me or performing the services we had discussed. Penn Turf, however, does not even offer the services I was requesting. I called back Jonathan from Burke Brothers to confirm that he had in fact asked a completely different company to call me to cancel my meeting with him, and he did. He said that after Burke Brothers had spoken with me the third time, they finally and quot;pulled up a mapand quot; and decided that my house was too far away for them to cut my grass, despite the fact that my home is within their service area. All in all, I wasted nearly three weeks with Burke Brothers, during which time they inconvenienced me by blowing off our appointment, and showed an utter lack of professionalism at every turn. I would suggest looking elsewhere if you want a landscaping company that values professionalism and personal service.
Description of Work: No services were actually performed. During the bidding.estimate stage, the experience of dealing with their owner was unprofessional and unacceptable for a service-oriented business.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Response from Burke Brothers Landscaping Contractors Inc
Please note we are a Design/Build firm that maintens clients homes that we design & Install. This caller started out needing everthing done, By the time we were ready to confirm the appointment , The above person was down to just needing a lawn cut. this is something that we do not offer, (1) The address is too far away from other clients homes,(2)We just don't cut lawns, We are a full service company.(3) Our adverts are under Landcaping , not Lawn cutting.These facts were explained to the above member.
Renee S.
03/2012
1.0
landscaping
+ -1 more
I called Burke Brothers looking delivery of mulch and installation. Received the same response as previous caller. "If that's all your interested in, that's not us", I was told by person who answered phone. I do have other work to be done on my property such as replacing a large flagstone patio with pavers and a wall along with plantings. But I will call on some other landscaping company who isn't just interested in the big bucks at first glance. Too bad, because I too am local and try to support our local businesses. Could not recommend them to anyone.
Description of Work: No service performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Burke Brothers Landscaping Contractors Inc
Firstly, we sincerely apologize for the negative experience you had with our company. We believe there was simply a misunderstanding of the services we provide. Burke Brothers does not supply mulch or any other landscape materials to the public, and anyone who calls for a delivery is referred to a local garden center. We strictly carry landscape materials for our own landscape installations. *Burke Brothers is a design build firm that focuses on the design and installation of residential and commercial master plans, however we work on projects of all sizes. January to mid-April is our ‘show season’ when we display exhibits at the Philadelphia Flower Show as well as the Macy’s Flower Show. During this time we do not have the capacity to give smaller projects the attention they deserve, so we will ask callers if they are willing to wait until summer for us to take on their project. We understand their project is important and if they cannot wait we kindly suggest they contact a company that is equipped to handle small projects more promptly. We appreciate your feedback and again we apologize for any misunderstanding that occurred during your phone conversation. We are always striving to improve our service and we will use this incident as a learning experience to prevent future miscommunications from occurring.
Jeff S.
12/2011
5.0
landscaping, lawn service
+ 0 more
Burke Brothers did an impeccable job landscaping my large front yard. I've gotten many compliments from neighbors. A couple of neighbors have since used their services. The entire staff is responsive and professional. Follow-up was excellent. I have a lot of experience with contractors and my experience with Burke Brothers was among the best.
Description of Work: Landscaping front yard
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Robert S.
04/2011
2.0
landscaping, lawn service, lawn treatment
+ 1 more
I called burke brothers today because of the banner in front of their office stating somethingct like get some work before its too late, before the end of April... I was looking for some landscaping, yard work. The phone was promptly answered and I submitted my request. My location is literally around the corner from their store and told them to please feel free to go to the property and have a look. The woman seemed pleased and said she would get back with me. Much to my surprise and ultimatley chagrin, a message was left on my phone within a few hours. I paraphase here but i was told " your job is too small, your property is too small. You know (condescending tone), we just got back from doing the flower show. We don't have time for you project. " quickly she recovered and in an attempt to save face said " i know everbodies project is an improtant project and is important to you. But we can't help you. Good luck." I geus they are advertising for the "larger properties in Rydel. I have the money to spend so I was offended and humilited.
Description of Work: none
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
5.0
Marcia W.
01/2010
5.0
landscaping
+ -1 more
We have been having them come back and do things related to what they did. They are located close to our house, so it is convenient. They have very responsive staff. The landscape architects are knowledgeable and we like their ideas a lot. Their pricing is reasonable and they have good warranty on their stuffs.
Description of Work: They landscaped our front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
David N.
12/2008
3.0
landscaping
+ -1 more
They were not respectful of our budget. They were creative, however they lacked the understanding of the appropriate scope of the project. They gave us a bid for the actual project, but it was too high.
Description of Work: They did the design for the landscaping project at our home.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
$2,500
RANDALL S.
03/2007
5.0
landscaping, lawn service
+ 0 more
Very well! Vivianne England-Callahan did a terrific job as landscape architect, listened to my concerns and came up with many ideas (also, very cost-effective). Workers were always on time (if not early) and worked very well. Burke Brothers certainly won't be your cheapest option, but they do very very good work.
Description of Work: Yard clean up, patio installation, plant prep and installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,000
RANDALL S.
03/2007
5.0
lawn service, hardscaping
+ 0 more
Very well! Vivianne England-Callahan did a terrific job as landscape architect, listened to my concerns and came up with many ideas (also, very cost-effective). Workers were always on time (if not early) and worked very well. Burke Brothers certainly won't be your cheapest option, but they do very very good work.
Description of Work: Yard clean up, patio installation, plant prep and installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$12,000
HEIDI H.
02/2005
2.0
landscaping
+ -1 more
PROMPTNESS IS NOT THEIR ATTRIBUTE. PLANTS AND TREES ARE NICE IN QUALITY, BUT THEY DID NOT KEEP WITH THE AGREED DESIGN. I AM STILL WAITING FOR THE COMPLETION OF THIS JOB; WHICH BEGAN IN EARLY SUMMER.
Description of Work: LANDSCAPING. PLANTS, SHRUBS AND TREES INSTALLED. PATIO DESIGN AND INSTALLATION.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$25,000
HEIDI H.
02/2005
2.0
hardscaping
+ -1 more
PROMPTNESS IS NOT THEIR ATTRIBUTE. PLANTS AND TREES ARE NICE IN QUALITY, BUT THEY DID NOT KEEP WITH THE AGREED DESIGN. I AM STILL WAITING FOR THE COMPLETION OF THIS JOB; WHICH BEGAN IN EARLY SUMMER.
Description of Work: LANDSCAPING. PLANTS, SHRUBS AND TREES INSTALLED. PATIO DESIGN AND INSTALLATION.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Lawn and Yard Work,
Pavers and Hardscaping,
Lawn Fertilization & Treatment,
Homebuilders,
Lighting
FAQ
Burke Brothers Landscaping Contractors Inc is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Burke Brothers Landscaping Contractors Inc accepts the following forms of payment: Check