Apple Tree Service Inc

I just finished having a huge dead Ash tree removed from my back yard. I couldn't have been more pleased with the choice of Apple Tree Service to perform the job. First, Mike responded quickly to my request for a quote. Then, the quote was $1800 less than another local competitor. The crew that his son Mark put together arrived on time and in 8 hours (with a big assist from Jordan Max and his company Heartwood Tree Care) had extremely professionally removed the tree and ground the stump to where grass will easily grow in the spring. The team took great care when using the giant crane to lift huge tree parts over my neighbor's house and garage. One of the crew was also instructing a young African American female (yay!) apprentice in the proper lifting techniques and equipment operations. I was truly amazed at the team's skill, efficiency and demeanor. I would highly recommend Apple Tree Service to do any tree removal (and clean up) you may need done.

I met with a guy named Mike from Apple Tree Service when we moved to the area 8 years ago. He was recommended by our neighbors. We walked around the property and he said he would take care of all our tree needs and promised to come back in the fall to do some pruning. He never called and never showed up. Two times I called for estimates for tree removal and pruning and no one called me back. Recently (July 21, 2021) we had a storm that uprooted a small tree and knocked it onto the neighbors' property. The same neighbor that recommended Apple. All of the tree services in the area were very busy but our neighbor was freaking out about our tree so I thought if I called Apple and mentioned my neighbors I would at least get a call back. Nothing. I don't do business with people who don't return my phones calls. It only takes a minute to tell someone you're too busy to do the work. It only takes a minute to act like you care about your reputation. It only takes a minute to do the right thing. Customer service is paramount when looking for a company to do business with.

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All work was completed timely and as expected. Provider was very accommodating with his time as part of the job (tree removal) was required in order for another provider to complete our concrete patio. Would definitely recommend this provider to others.

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Had a lot of trees that needed work in some way or another. Apple Tree Service showed up promptly and gave an estimate on the spot, with no pressure about what to do. Estimate was competitive with others in the area. Scheduled the work for a week later and they showed up promptly. They did excellent work and cleaned up afterwards. Everything turned out great.

They came first thing in the morning and started working on the tree. The climber started by taking out the leading points of the tree hanging over my roof line. Then came the large crane to remove the mid section and trunk section. Very good job to avoid the landscaping under the tree and keep debris out of the pool. These guys were great at making it happen. I would hire again and again.

THEY WERE LATE WITH THE ESTIMATE, LATE IN ARRIVING TO DO THE WORK, RUDE WHEN THEY FINALLY ARRIVED, LEFT BEFORE FINISHING, WOULDN'T CALL BACK WHEN I LEFT MESSAGES ASKING THEM TO FINISH, AND CAME BACK WITHOUT NOTIFYING ME TO WRAP UP. WORK WASN'T DONE WELL, THEY MADE ME UNCOMFORTABLE, FRUSTRATED & DISAPPOINTED.

THEIR WORKMANSHIP WAS VERY PROFESSIONAL. THE COST OF THE WORK WAS REASONABLE. THE TASK WAS QUICK AND BRIEF.

ARRIVED PROMPTLY. WERE POLITE AND CLEANED UP AFTER THEY WERE FINISHED.