Great! Bob told us that we would only need service twice a year. We've been bug-free.
Description of Work: Exterior exterminating, which wed been paying a bundle for in the past, as well as having service monthly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Natalie E.
08/2017
5.0
pest control
+ -1 more
very well. he even brought in a second exterminator to ensure the bugs were gone.
Description of Work: extermination of ants and termites
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Natalie E.
07/2017
5.0
pest control
+ -1 more
unknown
Description of Work: extermination of ants/termites
Rating Category
Rating out of 5
Yes, I recommend this pro
John P.
07/2017
5.0
pest control
+ -1 more
Excellent experience with Bob for over 10 years. I am confident what Bob did today will work. If it doesn't work he will be back, for free.
Description of Work: If you are looking for a great family owned and operated pest control company (versus a big, impersonal, national chain), Bob the Bug Guy is for you. We have used Bob for over 10 years at two different homes. I really like him because he "gets" our desire to use less chemicals and his rates are very reasonable. No high pressure sales tactics and you are always dealing with the owner. Licensed and insured with over 20 years of experience. 412-487-5000, bobthebugguy@verizon.net. This visit we had a wasp problem in our outdoor wood deck and stairway and a new ant colony by the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Dean Z.
10/2016
5.0
pest control
+ -1 more
No further sign of insects after a couple of days.
Description of Work: Observe and report on signs of ants behind exterior siding. Treated for ants. No further sign of insects after a couple of days.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
06/2016
5.0
pest control
+ -1 more
unknown
Description of Work: Bob was thorough and efficient in his work. I am happy to refer him.
Rating Category
Rating out of 5
Yes, I recommend this pro
Debra S.
02/2016
5.0
pest control
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Myra K.
09/2015
5.0
pest control
+ -1 more
unknown
Description of Work: Preventive spraying around house and garage for wasps/bees and bugs. |Bob and his associate were great. Did a good job. Have had them for the past 4 yrs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Linda M.
05/2015
5.0
pest control
+ -1 more
unknown
Description of Work: They treated the house inside and outside to get rid of ants. Also treated high peaks of my house for wasps. Bob and his associate did a great job. They are very professional, very careful in their work. I will use them again if I have another problem. I would highly recommend for any kind of bug/ant/bee/wasp problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David C.
02/2015
5.0
pest control
+ -1 more
It was good. He was thorough. His price was competitive. All his pesticide stuff was organic. The pesticides were like natural stuff that killed the bugs and I have a little kid and a dog. He explained the whole process and he was good. I would absolutely use them again.
Description of Work: I used Bob the Bug Guy. He sprayed inside and outside the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cindy S.
07/2014
5.0
pest control
+ -1 more
Called Bob the Bug Guy and he came for an inspection and estimate within days. He then came at our agreed upon date promptly. I vaccuumed thoroughly as recommended, cleaned the bedding, blankets, furniture, and rugs. He sprayed the inside of the house and the smell was not overwhelming and I was in the uncarpeted kitchen. Left the house for over two hours then returned and vaccuumed again and vaccuumed-up numerous insects then tossed the vaccuum bag. They also sprayed outside around the house, porch and partial yard. My house is wonderfully bug free and I am able to sleep without waking to bug/spider bites. I will be using Bob the Bug Guy for seasonal updates. Great job and I recommend Bob the Bug Guy.
Description of Work: Awesome bug killers!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Henry V.
02/2014
5.0
pest control
+ -1 more
I will use his services again in the spring.
Description of Work: Was having a new roof put on when we discovered infestation of carpenter ants. Needed to have them taken care of quickly. Bob responded the same day that I called. He came inspected the issues, and returned the next day to treat the problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Andrea J.
08/2013
5.0
pest control
+ -1 more
Look no further, Bob is the best. The review does not indicate that he is licensed and bonded but in fact he is and as part of his visit he shows you his credentials up front. We contacted him for an ant problem. After contacting another provider who quoted us a price of $350 over the phone, Bob indicated that he could not quote a price until he saw the extent of the problem and what kind of ants we were seeing. I told him that i was an organic gardener and was very concerned about the impact of the chemicals on my garden. Not only did he take my concerns very seriously, he provided me with the names and numbers of the chemicals that he would use so that I could look up their toxicity and determine what my preferences would be. When it turned out that we had carpenter ants we could not avoid treatment. He found where they were coming into the house and treated a limited area, indicating that if that problem was not resolved he would come back. The problem was resolved and the final cost was $125. In addition he was professional, very knowledgeable and very friendly. He gets our highest recommendation
Description of Work: Provided extermination services for carpenter ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
leslie C.
07/2013
5.0
pest control
+ -1 more
As always it went well...A day after he did the application we found dead little crawlers in the area he treated. Bob always asks where the trouble areas are and if they are not gone be backs up his work because he will come back. Again we have use him for 11 years and many of our neighbors also are very pleased with him. Bob the Bug guy is the best around ..
Description of Work: Bob did his usual pest control for us this spring, and as usual he did a GREAT job. We have been using Bob for 11 years and we have always been pleased with all of his work. He always calls back, and he works around our work schedules to get the job done. We had issues with carpenter bees when we first started with Bob and after his first application they were gone . He comes back every year to keep them away...its been great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa W.
07/2012
5.0
pest control
+ -1 more
Bob is fantastic. It is a pleasure to work with someone who is so professional and responsive. As a small business owner, when you go with Bob the Bug Guy, that's who you will be dealing with, every time. He gets to know your situation and whatever pest issues you are dealing with; he really knows bugs and is up on all the current technology to deal with them, safely and appropriately. He is passionate about his work, and it is obvious that customer service is a top priority with him. He goes above and beyond to ensure that you are informed about the strategy, and is very responsive onsite, as well as by both phone and email. He is very knowledgable and also a very personable guy, so it's not like dealing with some big company and them sending a different agent every time. I highly recommend going with Bob the Bug Guy.
Description of Work: Bob set us up with termite bait/ control stations around our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Dan M.
05/2012
1.0
pest control
+ -1 more
A display of irresponsibility.
Description of Work: None. The guy did not return any of my 3 calls, made on 3 separate opportunities. At least he should have called to say he could not do the job, as a courtesy or his answering machine could have said he was not taking new jobs for the time being.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Bob the Bug Guy
Mr. [member name removed] claims to have called upon 3 occasions. He must of called someone else or had the wrong #, because I have NO records of his name anywhere in my data base
Patti M.
03/2012
5.0
pest control
+ -1 more
He is a little bit expensive but he does a very thorough job.
Description of Work: I have used him twice to do pest extermination.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maggie B.
01/2012
5.0
pest control
+ -1 more
He came out in between the scheduled visits to take care of a situation where we found some insects. He was willing to come out and take care of it for us. We just pay him once and we are covered for the whole year.
Description of Work: I used Bob the Bug Guy during last spring and then we contracted him to come on a regular basis.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ROBERT D.
09/2011
5.0
pest control
+ -1 more
Fantastic experience
Description of Work: I have used Bob's services for 5+ years now, every spring to alleviate an outdorr issue with wasps, hornets etc. Always the highest level of professionalism and care. I highly recommend Bob.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jill S.
08/2011
5.0
pest control
+ -1 more
Responded to my phone message right away and made an appointment at my convenience. Showed up on time, went to work right away. Found the source of the problem. Explained the work he did. Sprayed inside and out.
Description of Work: Sprayed for ants, did a thorough job. \
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Maggie B.
07/2011
4.0
pest control
+ -1 more
Bob set up the appointment through my husband, and I was told that the appointment would be between 8 and 10 am. However, Bob arrived at 9:45 am on the day of the appointment, and was not responsive to 3 phone calls that I made between 8:30 and 9:30 am. I had to leave for work, and Bob apologized for being late and sprayed the inside of the house quickly so that I could leave for work. I am still undecided if we will continue to use this service in the future.
Description of Work: Sprayed inside and outside house for insects, including spiders and ants.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$250
JOSEPH W.
12/2010
5.0
pest control
+ -1 more
We spoke with the big companies and we really didn't want to go with them. Bob came out and he was super pleasant and nice to our children. He assessed the situation and told us what needed to be done. He explained the follow up procedures if we still had the issue and his recommendation for preventive measures. He was fantastic. He called me back the same day that I left the message. He came within a day or two. He explained everything that he was doing and he left recommendations for preventive things in the spring. His prices were very reasonable and it worked. We don't have carpenter ants.
Description of Work: We used Bob the Bug Guy for a really out of control carpenter ant problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lisa G.
09/2010
5.0
pest control
+ -1 more
However, he checked and told that I need not get anything done as of now. I would rate him high overall.
Description of Work: I got a verbal quote from Bob the Bug Guy a month ago.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynne R.
10/2009
5.0
pest control
+ -1 more
He has the best pest control service that I've used. He is very diligent. He will come immediately to help you out. I am allergic to bees, so I need him to get there as quickly as possible, and he does. He is very thorough. He explains everything that he uses in your house.
Description of Work: He takes care of my pest control. I have been using him for five to seven years. Last time, he provided preventive care against carpenter ants.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control
FAQ
Bob the Bug Guy is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed
Bob the Bug Guy accepts the following forms of payment: Check
Yes, Bob the Bug Guy offers free project estimates.
No, Bob the Bug Guy does not offer eco-friendly accreditations.
No, Bob the Bug Guy does not offer a senior discount.
No, Bob the Bug Guy does not offer emergency services.
No, Bob the Bug Guy does not offer warranties.
Bob the Bug Guy offers the following services: Full service insect remediation