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JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE

Appliance Repair

Reviews

2.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
0%
1
60%


Rating CategoryRating out of 5
quality
2.3
value
3.0
professionalism
2.3
responsiveness
2.0
punctuality
3.0
Showing 1-5 of 5 reviews

Marjorie S.
04/2018
1.0
appliance repair
  + -1 more
Not good. Broke within 3 months guarantee. Need refund
Description of Work: Frig.repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$260

Anne P.
09/2017
1.0
appliance repair
  + -1 more
Never buy from them again.
Description of Work: Bought a refurbished refrigerator for 275 and it started freezing inside. Guy came out and said it wasn't sealed right and wound order stripping. Never heard from again and then it started to leak. Went back alll sitting a month and was told no refunds. This was for a 90 yr old woman who lives in an apt so we were trying not to put out a lot if she might not be there long. We are now forced to eat the 275 and go to Home Depot and buy new and pay to remove Joe Edwards fridge that we are told had 30 day warranty

Rating CategoryRating out of 5
quality
1.0
value
3.0
responsiveness
1.0
punctuality
1.0

$275

Ed F.
05/2017
5.0
appliance repair
  + -1 more
Work was done as agreed
Description of Work: Appliance repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Doris B.
10/2009
1.0
appliance repair
  + -1 more
Rep never showed up! I called the company at 1:30 PM and only got their answering machine. Finally, mid-afternoon, I talked to a woman who said she'll find out what was happening and would call me back right away. I waited for an hour, no response. When I called back again, Joe claimed not to have my tel#, so he couldn't call me. Actually, my friend wo called him first left both his and my tel # with Joe, aside from the fact that a business would certaily have caller ID! He said the motor was 'very hard to find' and he would call me back. - Thursday, 2 days after the initial diagnosis, I called back. Joe claimed he could repair the motor with an old reconstructed one, or I could buy a 'new' washing machine from him, both for a lot of money! At that point, I had had it with his service. I called Sears and made an appointment that I know would cost more, but I would be assured of good service! We all make first impressions! I would never consider using this company again for anything!
Description of Work: Broken washing machine in a rental property. Renters were desperate to get the washer fixed. I could hardly blame them! A friend suggested this company and I made an appointment. Rep. arrived on time as scheduled. The washer worked for the wash cycle, but had stopped at the spin cycle. After checking the washer, the rep. proceeded to remove the motor that he said no longer worked properly. The machine was a Sears Kenmare, just 14 months old and 2 months past warranty! Rep. left with the motor and promised to be back the next morning at 11 AM with a replacement.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


ANN D.
06/2004
5.0
appliance repair
  + -1 more
HE RETURNED MY CALL RIGHT AWAY AND CAME OUT THE SAME DAY AS MY CALL. HE PROMPTLY FIXED MY WASHER AND CHECKED MY DRYER, AND WE DECIDED ON A NEW DRYER. JOE WAS COURTEOUS, KIND AND HIS PRICES ARE VERY REASONABLE. HE RETURNED THE NEXT DAY WITH NEW DRYER AND HE REMOVED THE OLD ONE. HE LEFT NO MESS.
Description of Work: REPAIRED MY WASHING MACHINE AND CHECKED OUT CLOTHES DRYER. WE NEEDED A NEW DRYER AND PURCHASED ONE FROM JOE. HE RETURNED THE NEXT DAY WITH NEW DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

    Contact information

    39 E GLENOLDEN AVE, Glenolden, PA 19036


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE is currently rated 2.6 overall out of 5.
    No, JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE does not offer free project estimates.
    No, JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE does not offer eco-friendly accreditations.
    No, JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE does not offer a senior discount.
    No, JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE does not offer emergency services.
    No, JOE EDWARDS APPLIANCE/PROFESSIONAL SALES & SERVICE does not offer warranties.

    Contact information

    39 E GLENOLDEN AVE, Glenolden, PA 19036