Reaching Higher specializes in offering top quality tree care as well as excellent customer service. We will provide the best possible care for your trees in accordance with all the current industry best practices. In order to ensure you get the results you are expecting, our crews will communicate with you every step of the way.
Business highlights
Emergency Services Offered
Services we offer
We offer all phases of tree care, including restorative pruning, trimming, and removal, as well as stump grinding and commercial snow removal. Also, we offer Fall leaf cleanup.
I had an oak tree that has grown so large that it was touching my house. I also had a 30' pine tree that was mostly dead and waiting for a hard wind to blow it over. I went on a search to find a company that was priced well, professional, and insured. I scoured Angie's List and Google looking for someone to do the work. I stumbled across Reaching Higher and gave them a call. He came out the same day to take a look at the work and supplied a quote and proof of insurance that evening. I had made 5 calls before him. 2 others sent quotes and the others didn't return calls. Shane was professional and did a good job on the trees. I can't give him the highest rating because while he quoted me on stump removal, he didn't explain that it would be done on a different day and that shredded tree stump wouldn't be removed. I ended up putting it in low areas of my yard. This wasn't a big deal but I would have liked to know that a 2 foot pile of shredded tree would be left behind. I would still recommend them.
Description of Work: Tree trimming & tree removal
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Reaching Higher
Thank you for your kind words and your compliments. We are thankful that you chose to allow us to care for your trees, and we hope that we will have opportunities to do so again in the future. We strive always to provide the quality of service that we would like to receive ourselves. However, in this case it seems that we have made a mistake and neglected to properly explain our processes. Stump grinding is performed by a separate crew, and is typically performed on a different date from the tree removal. We apologize for not explaining this to you when we initially met. Removal of the stump grindings is not included with stump grinding, and this is clearly stated on our quotes. We offer an option to have the grindings removed by one of our landscaping partners, but a basic stump grinding service does not include removal of the grindings.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Snow Removal
FAQ
Reaching Higher is currently rated 4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:00 PM
Reaching Higher accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Reaching Higher does not offer eco-friendly accreditations.
No, Reaching Higher does not offer a senior discount.
Yes, Reaching Higher offers emergency services.
No, Reaching Higher does not offer warranties.
Reaching Higher offers the following services: We offer all phases of tree care, including restorative pruning, trimming, and removal, as well as stump grinding and commercial snow removal. Also, we offer Fall leaf cleanup.