Lou Menta Electrical Contractors LLC

First let me preface this review by saying that I have over 20 years professional experience in residential construction estimating, project management and sales. I have interacted with hundreds of contractors and Lou Menta was easily one of the worst. As part of a pool installation at our home we needed to have electric piped out underground from the house to the pool and to have it inspected by a third party electrical inspector, as required for the pool permit. By the time Lou came out I had already met with three other electricians and had their bids. However, at the behest of my mother in law, she recommended that I call Lou, who was in her business networking group Le Tip. We live in the same township, so I gave him a call. I will say that he did get out to see the job quickly. He did not come at the time he stated the day before, but that wasn't a big deal. We walked the job and I showed him the 4x4 posts that were already in the ground for him to hang the box from and the 100' trench that was also completed at that time. Zero electrical work was done. He had no objections to the existing work. Having already walked the same site with three electricians I was taken back by his general lack of detailed knowledge regarding the pool permit requirements, especially since we live in the same township. However I cut him some slack, assuming that he would have it figured out by the time I received the estimate. While he was here he was trying to fish and see where the other electrician's pricing came in, which he suggested would be around $4,500. (That wasn't even close as the other prices ranged from $1,950 to $2,600.) Other than that sliminess, he was friendly enough, took my email down and said he would have an estimate over in TWO DAYS. After 5 days with nothing I tried calling them. I left messages on the office answering machine and Lou's cell phone. I called a few more times over the next 5 days and left messages just looking to touch base. Out of 5 or 6 phone calls, nobody EVER answered a phone or returned a voicemail. Finally, I even tried texting Lou Sr and Lou Jr and they didn't respond either. By this time I had waited over 10 days. Everything else with the pool was done, fence, equipment, plumbing, everything just waiting on electric. My kids are dying to get into this pool so it's frustrating having to be on hold for over ten days. Thanks Lou. After trying to text them with no response I went ahead with another contractor. I will admit that I texted both of them again the next day and said they were pathetic. AND SURE ENOUGH both of them texted back immediately. All of a sudden their phones started working again. A few minutes later I received a voicemail from Lou Sr actually threatening me. LOL. Message me for a screen grab and the audio file. These guys really are pathetic. If you want bad service, price gouging and questionable skill then by all means Lou Menta and his kid are perfect for you.

Lou and his son were absolutely 100% reliable, professional, knowledgeable and friendly. I have never felt more confidence in a contractor. Everything was perfect from prompt response to my telephone call to the end of the job. Their work is top-drawer and priced very fairly. I would recommend them to anyone looking for a qualified, experienced electrical contractor.