Our VISION, is to offer our clients services, that solve their residential or commercial cleaning needs. Our niche in the market place has been the ability to engage our clients in a trusting relationship, provide quality results at affordable prices. We value relationships and referrals, and your experience with us from beginning to end should reflect these values. Our commitment to our customers: To address and satisfy your cleaning concerns to the best of our abilities. We have secured partnerships with reputable and professional companies to allow our customers access to additional resources for your convenience.
Description of Work: Carpet . Stairs, hall and 3 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Chao Z.
07/2017
5.0
carpet cleaners
+ -1 more
They did a good job.
Description of Work: Clean carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from American Carpet Cleaning
Thank you
Carissa O.
04/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Service was good and our carpets looked and smelled sooooo much better after (we just purchased the house and new carpets were not a top priority for the moment). They were a little late. They called to say they were 5 minutes out, but it was a bit more than that. They were very professional and after showing them the areas to be cleaned, I left to go back to work. When I came back to check the difference, I was definitely impressed. The carpets were in tough shape and they cleaned up well. They also locked up the house for me when finished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$149
David C.
04/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Did a beautiful job on 2 sofas and 1 stuffed chair. Followed up the machine cleaning with hand finishing. I'll definitely have them back to do some oriental rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Margot T.
04/2016
2.0
carpet cleaners
+ -1 more
unknown
Description of Work: I didn't like the fact that, as Chris entered my apartment, he remarked that it smells of dog bathroom. I knew that my place doesn't smell, but since asked several people, including apartment staff, to tell me if it does. The consensus was that it doesn't, so I have no doubt the remark was made (with the suggestions) that I call to schedule another rug cleaning in few months. I didn't appreciate this kind of marketing. Also, no furniture was moved to clean inaccessible carpet areas. This left a negative taste in my mouth, and I wouldn't use him again. Another thing, his female assistant was covered with tatoos which I don't feel inspire confidence. At least not in my mind. I find excess tatooing questionable.
Rating Category
Rating out of 5
Response from American Carpet Cleaning
Work was completed 3/11, not 4/4. The offer includes limited furniture moving. However, we had to move several pieces in the Living room since no preparation for the service was done. Several antique or valuable items will not be moved, unless specifically instructed. Apartment was filled with items. Homeowner had a dog which urinated on furniture edges and several obvious areas of the carpet via visual discoloration. As a professional cleaning person, it is my duty to inform a customer of noticeable smells in order to properly treat issues and solve problems. Also, deodorizing is included in the service, so there was no additional costs to treat odor, not sure why it was an issue, as both of us noticed the odor immediately as door opened without setting foot into apartment. As for the character of my staff, she is a very nice person, hard worker and stereotyping or verbalizing prejudice isn't very nice.
LOURDES M G.
03/2016
5.0
carpet cleaners
+ -1 more
Very good
Description of Work: Steam cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James B.
02/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Cleaned a very soiled carpet in the MBR and upstairs hall. No upsale pressure. The quality of the work was good and they completed the job quickly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$125
Maureen G.
02/2016
5.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jitesh R.
02/2016
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: Whole house carpet cleaning (only spot treatment in basement).
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ruth C.
03/2014
5.0
carpet cleaners
+ -1 more
Great service, well worth the price
Description of Work: This provider not only was he on time, he was about 15 minutes early and he called ahead of time to make sure this was acceptable. Once here he introduced himself and asked for a tour of the areas we wanted clean. We then discussed some other options that we were considering . Once he began cleaning he proceeded carefully, even placing " Guards " on the edges of doorways and other places so that his equipment would not scratch or damage it. Without any further discussion he began cleaning the carpets and continued without pauses or breaks. His work was marvelous, we have had other cleaners in the past but none were as good as is. He also was very polite and a pleasure to deal with and without reservations we would and will have him back in the future.. He rates as an A+ as far as overall quality and in other areas
Chris was friendly, prompt, and did a great job on work performed. Very reasonable price! Highly recommended.
Description of Work: Cleaned Stairs...3 Rooms and Loft Carpets. And restored a favorite rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Teri L.
01/2014
5.0
carpet cleaners
+ -1 more
He did a good job. The price was good and we communicated online. He was very accommodating. He came out the day he said he would. I am pleased with him. He worked around our schedule. I would use them again.
Description of Work: Johnny's Carpet Care deep cleaned my family room and hallway. It was a big deal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Theresa G.
01/2014
5.0
carpet cleaners
+ -1 more
They were on time, professional explained what they would be doing and how long it would take to dry. Excellent job. Also provided information on other services.
Description of Work: Cleaned stairs, hallway and bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Joe O.
12/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
To sum up in one word: Outstanding! Extremely professional and diligent with their work. Took extra time to clean the chair (which was really dirty). They took the time to point out troubled areas Johnny's Carpets is a must hire and will look to use them every six months to keep our house clean.
Description of Work: Signed up for carpet cleaning per Angie's list deal of the week. We got up to five rooms for this price. When they arrived, we asked them to clean a chair and two extra bedrooms. With the deal of the week ($149) and extra services, total came to $249
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Lynn C.
12/2013
5.0
carpet cleaners
+ -1 more
I purchased the Big Deal for Johnny's Carpet Care.
Description of Work: I purchased the Big Deal for Johnny's Carpet Care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Harriet R.
11/2013
5.0
carpet cleaners
+ -1 more
Chris responded immediately to my phone call for service. He gave me instructions for preparing the carpets for cleaning. He was professional and friendly in his manner; kept me informed of his arrival time and was prompt. He cleaned the areas as requested and suggested cleaning the hallway and stairs for an additonal charge which was fair. I would highly recommend Chris (JOhnny's Carpet Care) and look forward to having him work with us again.
Description of Work: Cleaned carpets as advertised
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Alla B.
11/2013
5.0
carpet cleaners
+ -1 more
Wonderful experience overall. I have old, worn out carpets, and they now look brand new, clean and spot-free. Will definitely use these guys again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Leonard M.
11/2013
5.0
carpet cleaners
+ -1 more
I needed wall-to-wall carpet cleaned and took advantage of the Angie's List special pricing. The carpet had dirt and stains from two generations of children. It was a challenge, I thought. I got the earliest of my date choices and time was clearly stated (11:00 a.m.). Johnny's arrived a few minutes early, did a quick appraisal of the work to be done, and got to work. They did an amazing job on stains that had been there for years. They pointed out some very small stains that had discolored the carpet fabric and could not be removed. These were spots where furniture legs sat. Before leaving, they gave some hints to speed drying and an idea of how long that should take. Everything was first rate and I highly recommend Johnny's.
Description of Work: Cleaned carpet in two rooms, hall and staircase
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Julie S.
11/2013
5.0
carpet cleaners
+ -1 more
The response and communication I received was timely and pleasant. I was scheduled within a week of my initial purchase of the deal on Angie's list. Chris was not pushy in an "add on" way and did great, thorough work. We moved all the small items prior to them arriving, as he requested, and large furniture was not moved during the cleaning (as I anticipated) but they did move and clean under and around 2 couches and a chair in our most lived in room (Thanks Chris!) We had him clean the hall and stairs which as additional to the "deal" but very reasonably priced.
Description of Work: They cleaned 4 rooms, stairs, and hall. Spot cleaned an area and scotchguarded 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Joseph N.
09/2013
5.0
carpet cleaners
+ -1 more
We were scheduled on short notice. They were punctual. We had carpets three rooms cleaned. They addressed some stains on one of the carpets. They were professional and teh carpets looked liek new whenthey had finished
Description of Work: cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Stephanie H.
09/2013
5.0
carpet cleaners
+ -1 more
Very professional and thorough. Would use again
Description of Work: Cleaned carpets throughout the house
I was able to get the service scheduled within a week of my call. They arrived right on time. Chris and his helper worked their usual miracles on my 18-year-old carpets -- especially the stairs, which had been looking particularly depressing. I'd really like to buy new flooring, but if Chris keeps making my old carpets look good, I'll never be able to justify it.
Description of Work: Chris cleaned carpets in three large rooms, stairs and a hallway, plus a couch and two club chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$287
Judith M.
06/2013
5.0
carpet cleaners
+ -1 more
We are due to call them again at the end of this month to get the carpets cleaned. They usually clean six rooms and the hallway. We've had the same carpets down for twenty years and we call on Johnny's every year, and because of the care we get from them the carpets are lasting so long.
Description of Work: We have used Johnny's Carpet Care for more than twenty years for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from American Carpet Cleaning
Thank You [member name removed] for your kind words. Chris
John K.
01/2013
5.0
carpet cleaners
+ -1 more
I have used Johnny's Carpet Care for many years. Chris is really just awesome. It is always easy to get an appointment and he arrives prompt every single time. Affordable and thorough, I trust no one but Johnny's with cleaning my carpets. He does my wall-to-wall carpets, area rugs, and steps.
Description of Work: Excellent and Prompt Service, Excellent Price!
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Judith M.
05/2012
5.0
carpet cleaners
+ -1 more
We've used them for years...they have continued to provide excellent service. I would recommend them to anyone.
Description of Work: We use Johnny's every year for annual carpet cleaning in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from American Carpet Cleaning
Thanks [member name removed] for your kind words. Chris
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile
FAQ
American Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
American Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, American Carpet Cleaning offers free project estimates.
Yes, American Carpet Cleaning offers eco-friendly accreditations.
Yes, American Carpet Cleaning offers a 5% senior discount.
No, American Carpet Cleaning does not offer emergency services.
No, American Carpet Cleaning does not offer warranties.
American Carpet Cleaning offers the following services: Cleaning - Carpet, Upholstery, Tile, Grout, & Sealing, Laminate Floor Cleaning, Oriental Rug Service, & Auto Interior
Carpet Stretching & Repairs, New Flooring Installation