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American Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Our VISION, is to offer our clients services, that solve their residential or commercial cleaning needs. Our niche in the market place has been the ability to engage our clients in a trusting relationship, provide quality results at affordable prices. We value relationships and referrals, and your experience with us from beginning to end should reflect these values. Our commitment to our customers: To address and satisfy your cleaning concerns to the best of our abilities. We have secured partnerships with reputable and professional companies to allow our customers access to additional resources for your convenience.

Business highlights

49 years of trusted experience

Services we offer

Cleaning - Carpet, Upholstery, Tile, Grout, & Sealing, Laminate Floor Cleaning, Oriental Rug Service, & Auto Interior

Services we don't offer

Carpet Stretching & Repairs, New Flooring Installation

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9162 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 162 reviews

Mary A.
10/2015
1.0
carpet cleaners
  + -1 more
Well he went through three room an entire basement stairs and three area rug in about and hour. Thought to myself that was kind of quick. When the floors dried the next two days I said these carpets do not look or smell clean. What he did was concentrate on the spot and did not clean my carpets. I took out my personal steam cleaner and went over the carpets again the amount of dirt that was in my cleaner pick up tank was unbelievable being that I had just had them cleaned professionally. The next day I redone the area rugs and the same thing the return water container was filled with very dirty water . This time I had my husband record it and take pics so he could see that it was the same rugs he had cleaned just a few days prior.I text the pics and a text with how dis pleased I was to him to give him a chance to redeem himself .More than a week later no response!It is obvious that he is not concern about returning customers or the quality of his reputation. There is a difference between worn and dirty and worn and clean. I will not use or recommend Johnny's Carpet Care again, Johnny carpet did not care about my carpet or my concerns of the service I purchased.
Description of Work: Explained to me about warn carpet stains an what to expect about the stain and such he showed a lot of interest in the stains.Then I left him to clean the carpets. I asked him would he be able to clean some area rugs for an additional cost he said yes.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$215

Response from American Carpet Cleaning
[member name removed], I never received any text messages. You should have called my company phone number directly and talked to me personally. I had no Idea you were dissatisfied. Not only did I pretreat your stains, I steamed the areas that were on the list.

Courtney G.
09/2015
3.0
carpet cleaners
  + -1 more
Everything was okay; I don’t think he did a fabulous job. My carpet is a little old and they need a little extra work and they looked good when they left. They looked good for maybe a day or two after that but then the stains came right back up again. So, I don’t think they did a very good job. They were punctual, they were very nice but I don’t think they really worked very hard. Probably they would do a good job for a sheet’s job.
Description of Work: I used Johnny's Carpet Care.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$149

Response from American Carpet Cleaning
We encourage feedback within a day or two of service calls so we are not surprised 4 months later to hear of an unhappy customer. I make every attempt on all jobs to show up on time, be respectful and perform the job within an expectation that is reasonable for both parties. We make every attempt to remove stains within the carpet and refresh the carpet based on the age and condition. I don't believe I can be blamed for stains that reappear due to sub-surface issues, or discolorations that may have appeared gone when carpet was wet, but showed its true color after drying. If the carpet is original to 2002 and not serviced professionally meeting the guidelines set by the manufacturer, the company performing the cleaning cannot be held liable for a visual dissatisfaction regarding wear and stain imperfections. Thanks for your review.

Jeff B.
08/2015
5.0
carpet cleaners
  + -1 more
Was very careful and at the same time did a good job especially on some stains that had happened during renovations
Description of Work: Cleaned hallway and three other rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Janet W.
08/2015
5.0
carpet cleaners
  + -1 more
Excellent. Looks terrific. The service provider was prompt, efficient, very friendly, and gave us numerous design tips in the process! Will definitely refer friends to him and use him again.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Ann S.
07/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did an incredible job. My carpets were very soiled and they came up beautifully. I am so so pleased. The provided arrived on time was professional and friendly and did the work in an extremely timely manner. I would absolutely recommend them and would definitely use them again. In fact I have recommended them already to a number of people. The job was fantastic.
Description of Work: The provider cleaned bedroom carpets, stairs plus upstairs hallway and a wool area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy B.
07/2015
5.0
carpet cleaners
  + -1 more
Everything went perfectly. Chris was professional from the time I called to make an appointment and get an estimate of cost. He arrived on time today, explained everything to me, including the cost, and proceeded to go to work. The work was completed in a little more than an hour and was done beautifully. It is a shame there aren't more businesses today with the work ethic Chris believes in. Thank you!!
Description of Work: Chris cleaned carpet in three rooms and one set of stairs; also a sofa, large chair and sectional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

Deborah S.
07/2015
5.0
carpet cleaners
  + -1 more
Very good. We were very pleased
Description of Work: shampooed carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Chad A.
07/2015
5.0
carpet cleaners
  + -1 more
Went well, was able to complete the carpets while i was not home.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Donald K.
07/2015
5.0
carpet cleaners
  + -1 more
Quick appointment. Chris was very professional and did a fantastic job. Very honest and did not push things for our carpets as others have done. On time. Did job quickly and thoroughly. Carpets look brand new! Again, excellent job and will defiantly use again.
Description of Work: 7 areas and a hallway carpet clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sarah G.
07/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It went well. They were very good and very professional. I just paid for the deal that was advertised. Everything went smoothly.
Description of Work: I used the big deal of Johnny’s Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele C.
07/2015
5.0
carpet cleaners
  + -1 more
Great service, very professional, carpets look great. Will definitely use again.
Description of Work: Cleaned carpet in four rooms, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Pat G.
06/2015
5.0
carpet cleaners
  + -1 more
Professional, through and prompt. Would call them again
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Karen P.
06/2015
5.0
carpet cleaners
  + -1 more
The owner of Johnny's cleaned our bedrooms and hallway carpets. They deodorized the hallway because I said, that my dog liked to lay there frequently. Not sure if he did. Didn't stand over him! I didn't smell any deodorizer but, I'll take his word for it. He was very nice and the job was finished within 40 minutes. From the time he set-up his equipment until he left the driveway, wow!!! My family doesn't wear shoes in the house so, the carpets were not soiled. The job was definitely not a challenging one. We just wanted to get rid of dust mites and to fluff up the rug pile. He arrived 20 minutes late for our appointment but, he called and apologized. Carpets look nice!
Description of Work: Cleaned 4 bedrooms and hallway carpet. This was an Angie's List member Special price.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

Brad H.
05/2015
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
Outstanding service all around! When I scheduled my appointment I was given a small window of time so I didn't have to waste my entire day waiting. He even sent me a text message when he was on his way to my house so I knew exactly when he would arrive. Very courteous and friendly from the second he got to the house. Did an excellent job and was even able to remove some stains I had already accepted as permanent. When he finished he even gave me tips on how to deal with any further issues. Incredible service at a darn good price. Definitely will use again and would HIGHLY recommend.
Description of Work: Cleaned a couch, love seat, chair, ottoman, and area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Diane K.
05/2015
5.0
carpet cleaners
  + -1 more
Everything was great from the first call to him to the completion of services. I have already given out his info to other neighbors.
Description of Work: Chris steam cleaned a small armchair and ottoman and a wall-to-wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Gordon E K.
04/2015
5.0
carpet cleaners
  + -1 more
He we fast and effective. Carpet looks great.
Description of Work: Cleaned carpet in living room, foyer, dining room and stairway.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Jeff P.
03/2015
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
Chris, the owner of Johnny's Carpet Care, arrived on time like he said he would. He estimated it would take him about 3 hours to complete the work and it did. He was very professional, answered all my questions, and walked me through the process. Our rugs had not been cleaned for many years and they now look like new. The stairway looks amazing and so does our kitchen. We have one foot square white tiles in our kitchen and foyer area along with white grout. Our kitchen floor had not been professionally cleaned for about 7 years and looked great when he was finished. When my wife came home she was amazed at how the carpet and kitchen floor looked. When we decided on who to get I really did not have any recommendations so I thought I would do some research on Angie's list. When I read the great reviews about Chris and Johnny's Carpet Care I thought I would give him a try and I was not disappointed. My only disappointment, and it is minor and probably just due to old age meaning the kitchen floor (15 years), was I was hoping the white grout would have c;leaned up better, but I guess it is what it is. I would highly recommend Chris if you are looking for someone to clean your carpets or tiled floors and I would definitely use him again.
Description of Work: He cleaned 6 carpeted rooms, the stairs and landing, along with the white tile in our kitchen / foyer area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Claire I.
02/2015
5.0
carpet cleaners
  + -1 more
Polite, friendly and professional service.
Description of Work: Cleaned 3 bedrooms, landing, stairs and basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Ana M.
02/2015
5.0
upholstery cleaning
  + -1 more
The service turned out okay. I think he was okay. There were no problems. The quality of their work was good.
Description of Work: We purchased a Big Deal for Johnny’s Carpet Care for upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

deepinder S.
01/2015
4.0
carpet cleaners
  + -1 more
It went well. They were professional and showed up on time. They did pretty good job. I could tell they knew their stuff and very experienced.
Description of Work: I purchased a Big Deal for $149 for Eco-Friendly Carpet Cleaning, Deodorizing, Sanitizing, and Spot Removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

MaryEllen H.
11/2014
5.0
carpet cleaners
  + -1 more
Chris, arrived promptly on time as scheduled, completed the job which I was completely satisfied with, the carpet had dog odor which he removed and some soiled spots from the dog. Highly recommend his service
Description of Work: Cleaned lower level FR carpet and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Larry P.
11/2014
5.0
carpet cleaners
  + -1 more
The cleaning by Owner Chris saved me 2,000 since didn't need to replace carpets. Prior tenants were very dirty and careless and carpets had dozens of stains.
Description of Work: Clean carpet trashed by tenants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Sean A.
11/2014
5.0
carpet cleaners
  + -1 more
I cannot more highly recommend these gentlemen. I needed my carpets to be cleaned very well for a move-out for I wanted my security deposit back. The two gentlemen who did the work were very friendly and intelligent. They worked fast and did an amazing job. The got out some stains I didn't think could be removed. They were punctual, professional, and efficient. Very fast service. Thank you very much for doing such a wonderful job!
Description of Work: Cleaned my carpets for a move-out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard L.
10/2014
5.0
carpet cleaners
  + -1 more
The owner, Chris, completed the job and was completely professional. More than that, he's very nice guy and listens to concerns. The job was completed quickly and completely. He also left some spot remover behind for future use. I will absolutely use this business in the future.
Description of Work: Provided carpet and couch steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Jill S.
10/2014
5.0
carpet cleaners
  + -1 more
My carpet was in a horrible shape! Chris arrived on time (even 10 minutes early) and got right to work. I had warned him that my carpet was pretty bad, but unlike other services I have used for my well worn carpet he did not make me feel embarrassed about it. In less than an hour he had my carpet looking great! I didn't think it could look this good! THANK YOU JOHNNY'S CARPET CARE!!!!
Description of Work: Cleaned the carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Contact information

PO Box 481, Fogelsville, PA 18051

http://www.americancarpetcleaningpa.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile

FAQ

American Carpet Cleaning is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

American Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, American Carpet Cleaning offers free project estimates.
Yes, American Carpet Cleaning offers eco-friendly accreditations.
Yes, American Carpet Cleaning offers a 5% senior discount.
No, American Carpet Cleaning does not offer emergency services.
No, American Carpet Cleaning does not offer warranties.
American Carpet Cleaning offers the following services: Cleaning - Carpet, Upholstery, Tile, Grout, & Sealing, Laminate Floor Cleaning, Oriental Rug Service, & Auto Interior
Carpet Stretching & Repairs, New Flooring Installation

Contact information

PO Box 481, Fogelsville, PA 18051

http://www.americancarpetcleaningpa.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM