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"He came out and hung my tv on my wall with no issues whatsoever in a timely manner"

"I hate to give this company a bad review based on their security performance, but this review is based solely on their customer service. Let me take you back 3 years...I mentioned to a Vector Security rep that I was interested in having a security system installed in my new construction home. I was still in the "shopping around" phase, so I was utterly SHOCKED when I went to check on the process of the construction and saw that a Vector security system was already installed and a contract was issued. I was NOT happy about this. I couldn't believe that the rep went behind my back and told the builder that I was moving forward with the install... this was NOT the case. Things got very ugly after this. So much so that the builder agreed to pay for the services since he was ultimately the one that gave the green light to the sales rep. I thought that was settled -- until I started receiving bills for other properties in the neighborhood -- all in my name!!! Apparently, the rep and the builder started working together on all of his new construction properties, but as far as Vector's billing team was concerned, the bills were coming to me. This was a hot mess for a while. A lawyer was even involved at one point...it was ridiculous. Eventually though, I thought everything was taken care of. Now, 3 years later, the agreement between the builder and Vector has ended, and I am "scheduled to take over payment." I did sign a contract 3 years ago stating this fact, but I only signed the contract because it was the only way they were letting close on my house! The whole thing was super stressful and the builder was already so far behind schedule that I felt as if I didn't have another option. I figured, well, they don't have my name spelled correctly on their documents (their billing department is a mess), and they don't have my banking information... Two years ago, I moved out of the country. I no longer have access to my US phone number, and I only get my mail every so often. Apparently, Vector Security was trying to get a hold of me to see if I wanted to continue services, and after they couldn't reach me, they assumed that was a yes. After several months, I was finally able to fly back to the States to explain the situation and ask for the bill to be waived. I wasn't hard-pressed to reach out to them before then because I figured they would understand the situation... not to mention, I also figured that they didn't have my banking information, and quite frankly, they still had my name spelled incorrectly on their billing documents (3+ years later). After speaking with a supervisor, she pretty much did not care. There was no human to human understanding about this. I was tricked into having these services in the first place, and now, I'm being required to pay for the months that they provided service before I could fly to the USA to cancel. There is no sympathy. No understanding.. My case is unique, so you think they'd be willing to waive the expense...especially given the shadiness of everything that I initially experience with their company. But, nope.. It's disappointing to say the least and I don't recommend their service to anyone. Now, reading through other people's reviews, I see that this seems to be their thing."

"I hired Adam and his team from Sipe Construction to redo my mudroom. It involved removing an old linoleum floor and replacing with tile, replacing my drop ceiling with drywall, adding a pantry closet and installing a new washer dryer and sink. The end result was amazing and the Sipe contruction crew was great. They were highly professional and very courteous when they worked at my house. They always arrived on time and cleaned up thoroughly after each day. I would highly recommend hiring them for any remodel/construction needs."

"I contacted so many places to try and get my crap ZLine gas range fixed when it stopped working after only 2 years. The ZLine warranty finally put me in touch with Solutions Electronics. Who knew they would work on high end ranges! The technician, Nelson Aoicea came out to fix the range a few times. The reason he had to return was, ZLine wasn’t sending the correct parts. Nelson was able to figure out exactly what was not working and had me take a photo to send to ZLine so they would send me the correct parts. As soon as the part came in he installed it and I now have a working oven after a month. Very professional and knowledgeable. Next oven will NOT be a ZLine."