Fairhills Appliance Repair Service

My dryer is very old. He came and knew what the problem was right away. He had to get a part. He came back later in the day to finish the job. Excellent service. I would highly recommend his service.

Told him the problem over the phone and he knew exactly what it was. Quoted us a price over the phone. He came and fixed the oven and it works great. He was right on time.

Karl was on time, friendly, respectful of my home and knew exactly what he was doing. Would absolutely hire again for any appliance repair!

Knowledgeable, efficient, on-time. Very responsive to calls and texts. Was aware of the problem and fixed it exactly as discussed. Very reasonably priced. I would hire Fairhills for any other appliance repair in the future.

Excellent service. Prompt and professional, fixed what needed to be fixed!

The oven/ stove was 12 years old and the cost of parts needed for repair was almost as much as new one. Decided against repair and bought a new one instead.

I called Fairhills Appliance when one of the gas burners on my Thermador range stopped working. The spark unit was working but gas was not feeding to the burner. I called Fairhills Appliance and got voice mail and left a message. Karl, the owner, got back to me later that same day and was going to be in my area in about three days so we set up a time for him to stop by. I asked if he serviced Thermador and he said he has repaired some but was honest about it not being a brand he worked with a lot. Karl said he would call about 15-20 minutes before the scheduled arrival time, which he did. He arrived on time and started to work right away. I had told him my model number in advance so he did some research prior to arriving. Upon arrival he checked the most obvious problem which was the solenoid feeding the gas to the burner but that was working so by process of elimination he determined that the most likely problem was the simmer control. He asked to use my computer so that he could go on line and order the part right away rather than wait until he was back in the office, which would add a day to the length of time it took to get the part. He estimated it would be in on a Monday and would call me when he got it. The following Monday he called in the morning saying the part had arrived and he was going to be in the area later that day and would I be around so that he could do the repair. The answer was yes so he said he would be by in the early afternoon; he showed up at 1pm. It took him about 1/2 hour to make the repair and put everything back together. He was right in his guess that it was the simmer control and now everything works again. Like every appliance repair person I have worked with there is an initial charge for the service call plus the hourly fee for doing the work. His service charge was at the low end of what I have been charged in the past and his hourly rate was very reasonable. He probably spent more than an hour in total working here but only charged me for one hour, which seemed very fair. Overall I was very happy with the work performed by Karl. He was courteous, on time, professional in his appearance and work, and I thought the overall charge was reasonable, particularly for a Thermador Range, which can be very expensive to repair. I would definitely use Karl and Fairhills Appliance for any future appliance repair work I have.

I had feared it might be a coolant leak but he quickly ruled that out and pinpointed the problem as a small, previously unnoticed food spill of some kind and suggested that continued cleaning and deodorizing of fridge and freezer over time would clear out the off-odor. Mr. Boeggeman showed up a few minutes early for our appointment and proved to be an agreeable and knowledgeable man. I've already made a tentative appointment with him to handle a problem with another, completely different, large appliance in the next month or so.

Karl promptly returned my phone call and arranged a convenient time to make the service call. He was able to identify the two likely causes of the problem and the approximate cost of the repair if one of e two things were the problem including labor. Karl arrived promptly and was very friendly. He immediately identified the problem, looked up the part cost, and confirmed the estimate. The part arrived and Karl returned to fix the dryer within a week. The bill was dead-on with the estimate plus tax.

Easy to reach and make an appointment Called 5mins before to say he was arriving Took his time working out what the problem was ,fixed the dishwasher and left us up and running Excellent experience Highly recommend

We contacted a supplier, droive to their shop, bought a unit and have arranged for Karl to install it in a few days. All-in-all a quick, reasonably priced, common-sense outcome. We are very pleased. As an aside the store from which we purchased our new dishwasher told me Karl has been working with their clients for 20 years and they commended him in all respects very highly.

He came on time. Opened the oven door and said I needed a gas regulator. He said it would cost $175.. If I had known the part cost arouNd $50 I would have said no. He installed the part charged the 175 plus tax which came to 183 and change. If I am incorrect in thinking that was too much money let me know.

After trying 2 other choices for appliance repair (seems everyone was on vacation in August), I called Fairhills Appliance. There was no answer, but they returned my call within 24 hours. I was told that the repair person was returning from vacation the following week, and I was scheduled for a 10-1 time slot on 8/23. I was also told that the repair person would be in my area on 8/20, and that if he had time he might be able to stop by to take a look, and perhaps make the repairs I needed. I was not surprised or annoyed not to hear from him on 8/20. However, after taking the day off on 8/23 in order to be sure not to miss the repair person, I had not heard anything from them. I tried calling just before 1, but only got a busy signal. I finally got through around 3:10. The person taking the call, who agreed that she was very likely the person I spoke to the previous week, told me that she had never heard of me, nor of my appointment. Although she was very polite about it, she was unable to offer any reason as to why the appointment was lost. She was very apologetic, and asked if I would like to reschedule. I did not choose to lose another vacation day waiting for this vendor. The reason I feel so strongly about writing this review is that we are in a poor economy, and most people do not have the luxury to waste vacation days waiting for a repair person who never shows up. I cannot in good conscience recommend this vendor in the future.

Karl checked a few things and determined the problem with the washer. He ordered the part and within a week the problem was fixed.I did not have him fix the oven since that would have cost $300, which is not much less than we paid for the range. I do not use the oven much at all since I have a large toaster oven/broiler that is more efficient. He was very professional and on time. If I need another appliance repaired, I will definitely use him again.

Excellent. Called them out to fix an LED temperature guage in a double oven. Karl showed up right away and had to order a replacement part. He also looked at an ice machine that no one else could fix. He ordered a part for that and returned two weeks later and fixed both. He was very personable, very professional (he knows his stuff) and not very expensive. A keeper.

They did a great job. I've used them in the past and have always been pleased with their work.

The guy who does appliance repair is really good. He knows what he is doing and is very quick and gets the work done. He is genuine and I liked him a lot. His service is really good, but his price is a little high.

Office was professional and courteous on the phone. Gentleman who came to repair the washer was professional and courteous also. He was knowledgeable and able to diagnose and fix the problem in a timely manner. The fee was reasonable and fair. I will definitely call them again in the future.

He was extremely pleasant and everything went very well. The price was reasonable and we would use them again.

Very Well-------he was fast and helpful resolving our freezer frost problem..

The repair was only done a couple of hours ago but so far the refrigerator is working. The price was about what we expected to pay for an appliance guy.

Karl quickly identified the problems (two different problems), explained our options, and then fixed the dishwasher. Works perfectly now.

Fairhills installed my new dishwasher. Very professional and the work was outstanding. Will use for all my appliance installs and repairs.

Fairless Appliance Repair wasn't able to fit us in immediately, but I was impressed that they call me as openings came up to check my availability--the customer service rep was really friendly. The (very courteous) serviceman fixed our dishwasher which hadn't been washing dishes completely. He gave me many tips for preventing future problems. He also looked at our leading fridge and helped me understand the problem which I opted to fix myself rather than using his services.

Our Kenmore refrigerator broke 1.5 years after the purchase. Fairhills Appliance was recommended to me by another company that were not able to come out for service that day. Later I also found them listed here on Angieslist. I got a prompt response over the phone and was able to schedule a repairman, Karl, to come out within just a couple of hours. He was able to diagnose the problem very quickly and replaced the broken part I was happy with a service that I received. Karl seemed very knowledgeable, and was very professional and polite. I would absolutely use this company again or recommend it to others.