About us
Business highlights
43 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
4.229 Reviews
Showing 1-25 of 29 reviews
Jim S.
09/2023
plumbing
 + -1 moreContacted Scotty Horn to have a water run from my house to a new garage and a septic added to the garage. He gave me advice on what options I had and how he had done it on his own new garage. Her and his team were willing to work with us on timing and fitting around other parts of the build to get key items done before the cement floor was poured. His crew were great to work with, the work was done quickly and unlike some of the contractors we've worked with, they cleanup after themselves, tidied up the area, put down straw and seeded where they trenched. Will certainly keep them in mind for future work, or if my friends need services.
Description of Work: Water line form house to garage, Septic from garage to house (and tank and pump)
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Yes, I recommend this pro
$20,000
Chad U.
11/2021
plumbing
 + -1 moreNEVER USE HORN PLUMBING We chose this company to repair our water service line in October. The initial quote and consultation was done by the owner's son, Jesse. He was easy to work with and the job was done in a timely manner. Less than 30 days later my husband noticed the sink hole at the original leak had re opened and water was leaking into the yard at another location of the line (an hour before we headed out of town). Again, Jesse responded quickly and came out that night to turn our water off. He said if there was anything wrong with the work that they would do whatever it took to make it right. It wasn't until the owner of the company Scott and the foreman from our job Hugo got involved that things went bad. Instead of coming himself right away to check the work, Scott left things to his foreman who has ZERO customer service skills. He adamantly denied that anything could have been done incorrectly and that we would need to pay for a brand new job if we wanted things checked out. Both Hugo and Scott were aggressive on the phone- Scott has still not been to our property to look at the work. When I asked Scott why the three foot hole in our yard had magically re appeared he told me that "You're smart, You could put a garbage can over it". Both men said their guarantee for work was that they had been in the business for 35 plus years. We now have to find another company to check the work and make this right. We didn't want anything for free. In the unfortunate event that a second leak did arise, we would have dealt with it. As customers and not plumbers ourselves, we just wanted a thorough explanation with pictures and a willingness to back up the satisfaction guarantee. SAVE YOURSELF THE STRESS AND DONT USE THESE GUYS!!!
Description of Work: Water supply line repair
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$4,200
James H.
09/2017
plumbing
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Description of Work: .
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$472
Alex W.
09/2017
plumbing
 + -1 moreIt took a long time to get a quote.
Description of Work: Quote on some sewer work.
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Yes, I recommend this pro
James H.
07/2017
plumbing
 + -1 moreThey were very responsive and said they would come later that day. I said I don't want it done on the weekend so we scheduled it in the week but my problem was just to redo it, it was $472, I thought there price was out of line. They are very responsive, they did call me back on a Saturday. They put the valve in. Other people said they did good work. My issue was with the price.
Description of Work: I used HORN PLUMBING & HEATING INC when the water valve stuck and so the installers would not install the refrigerator.
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$472
Kate S.
05/2017
plumbing
 + -1 moreI called in the morning, they had two guys out in the afternoon. They spent a considerable amount of time making sure they could fix the problem in the best way possible. Very professional. I would definitely use them again!
Description of Work: We had a clogged vent pipe. Sink gurgling and toilet bubbled.
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Yes, I recommend this pro
$220
John D.
03/2017
heating & air conditioning/hvac, plumbing
 + 0 moreTech found several parts that needed to be replaced. Gas furnace is over 17 years old, and several parts were wore out. Also fixed the issue with the humidifier. Tech had all replacement parts that were needed on his truck.
Description of Work: Gas furnace stopped working unexpectedly during a cold spell. Needed diagnosis and replacement parts. Also issue with furnace humidifier.
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Yes, I recommend this pro
Raymond S.
02/2017
plumbing
 + -1 moreExcellent. They are skilled at repair. They are very nice. They cleaned up when they were finished.
Description of Work: I had a methane vent pipe that all sewers have. I accidentally ran over it with my car and broke it. I turned to sharply. I was getting used to the new house.
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Yes, I recommend this pro
$250
Raymond S.
02/2017
plumbing
 + -1 moreI have used them in the past since I moved here.
Description of Work: .They replaced a water level valve on a toilet. It was whistling,
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Yes, I recommend this pro
$172
Susan H.
01/2017
plumbing
 + -1 moreThey couldn't come out right away as they were so busy, but once they did, I was extremely impressed. These guys are really nice and really professional. Not only did they do a great job, but they left absolutely no mess. And they were a few thousand dollars less expensive than the other bid I got, and that contractor couldn't do the job for another four days.
Description of Work: I had a water main break in my old Victorian, between the street and the house.
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Yes, I recommend this pro
$4,700
Stephen S.
09/2016
plumbing
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Raymond S.
07/2016
plumbing
 + -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
Kathy S.
03/2016
plumbing
 + -1 moreunknown
Description of Work: While we were in FL for the winter we had a leak in the water line between the street and our house in PA, with water leaking into our lower level utility room. We learned about it when a water sensor in that room alerted our alarm co. Scott Horn went to our house, determined what needed to be done, and (with the water safely turned off to the house) scheduled the work to be done within a week. (Luckily we have a system in place to give workers access to our property when needed.) The job was completed the day they promised. This type of work is not cheap, but Horn came highly recommended as someone who does this type of repair. (Most plumbers do not.) I would definitely use them again. Recommended.
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Yes, I recommend this pro
$3,900
Damian C.
12/2015
plumbing
 + -1 morePlumber responded quickly, arriving first thing Monday morning and replaced a hot water connection on my water heater. Quick and straight forward repair. Plumber was on site for barely 45 minutes and they're located 13 minutes from my house, but somehow that got rounded up to 1.5 hrs. The invoice stated $250 for labor, $8 for parts (nothing about their rate, minimum charges, etc). If that's a reasonable practice/rate for plumbing service in the area, so be it, but next time I'm definitely trying out Horizon to compare.
Description of Work: Repaired leaking connection on hot side of water heater.
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$258
Mary L. F.
12/2014
plumbing
 + -1 moreIve used them since 1999 and they are very reputable.
Description of Work: N/A
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Yes, I recommend this pro
$150
Jill G.
06/2013
plumbing
 + -1 moreQuick response, professional and knowledgeable. Plumber suggested an alternative to soldering utilizing a newer method of pressurized clamping to connect pipes.
Description of Work: Repaired broken outdoor faucet for garden.
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Yes, I recommend this pro
$120
Audrey S.
03/2013
plumbing
 + -1 moreThe two copper pipes were cut off and new ball joint valves installed. The install seemed to go well except it took much longer than expected by us and then necessitated a 2nd call. We were not expecting the cost to be as high.
Description of Work: Due to a leak at the old style faucets, we were in need of ball joint shut-offs on the water meter. The faucets involved controlled a) water from street to meter and b) meter to house usage. Process involved having water company shut off valve at street, which necessitated a 2nd visit by plumber.
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$384
Katherine D.
09/2012
heating & air conditioning/hvac
 + -1 moreNot well. They cost us a good bit of money by not checking out the HVAC system completely before closing.
Description of Work: Horn was hired by the seller's realtor when we bought our home and were asked to "ceritfy" that the HVAC was in good working condition. Our concern had been that the unit was not cooling well when we viewd the house. Horn came out a day or two before closing and said the compressor needed replacing - which they did for $1,700. We closed on that Friday and the house was cool. When we came back agian on Tuesday and turned the thermostat down to 72 from 74 - it started leaking water through the kitchen ceiling. We turned it off and contacted Horn. They came out by the end of the day. The first mechanic said it was a dirty coil and he had to wait for an HVAC (he was more a plumber) man to come out. Then they had to wait to have a coil cleaner be delivered. In the meantime, the first gentleman took the filter out to clean, which was really, really dirty. When I said they should have checked that as well in oreder to "certify" the unit was in good woriking order he said, "Well they can get get dirty when the movers bring things in and out." Seriously? A week later we were back inthe house (moving issues) and the ceiling started to leak again. This coincided with my geting the mail and bill from Horn for nearly $700 to clean the coil and the hours of labor while they waited for each other and the coil cleaner. To me, they never actualy serviced the whole unit. We would have negotiated at settlement if we knew the extent of problems. Next time I will insist they use a company I know and trust. Since then I have learned that Horn is very good at plumbing - but HVAC is not their main suit. Blech. The ceiling - which I had freshly painted - needs repairing and we have been trying to work with fansin 90 degree heat. And while we did not "pay" the $2,400 we will be - in the long run
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$2,400
Barbara E.
05/2012
plumbing
 + -1 moreWe contacted Horn Plumbing to hook up two sinks and install two faucets. The rough plumbing was there, PEX and drain pipes in new construction. The cabinet makers had properly cut out the sink holes, sinks and faucets were on site. All that was necessary was to drop in the sinks with caulk, install the drains, plastic traps and faucet valves and faucets. One faucet was incorrect so in the end they hooked up two drains and installed one faucet and four valves to the existing PEX lines, each of which already had a shut off valve at the main PEX board. When I made the appointment I was told that my credit card was needed to charge me in case of a no show on my part but I would receive a bill for the work done. They also charge travel time, and in total I think I was charged for six hours for the above work, and instead of receiving a bill the amount of $1005 was immediately put on my credit card without my authorization. A paid bill statement for this amount was sent the following week. Parts (the valves and plastic drain pipe) were $190, and labor $815. I have now read from a different Angies list review that the plumbers are on commission, which I guess explains why he took so long to do so little....another plumber told us this job should take at most two hours.
Description of Work: Installed two sinks with plastic traps to existing roughed in drain lines, installed one faucet, installed four shut off valves.
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$1,005
Ruth P.
10/2011
heating & air conditioning/hvac, plumbing
 + 0 moreI had the owner, Todd Horn come out to a rental property in need of new plumbing and upgrades in a large (1200+ sq ft) unit. Todd gave me an estimate of $10,000 for the job. Since it is a rental property I was not always on site and did give the plumbers access to the unit. Horn Plumbing is a commission based plumbing organization-be very aware of this point. His plumbers profit from using new fixtures, add ons and additional work for a cut of the sales. The plumbers did an acceptable job, I would rate it as very good but I was shocked to receive a final bill from Horn Plumbing for over $16,500. The plumber Rob removed and replaced drains, added a hookup for an ice maker for the refrigerator as just a few examples of the additional costs that added almost $7000 to the bill. I was horrified. Todd did reduce the bill to $13,500 after my protests, but I did spend $3,500 more than the original quoted price for the job. I will never use Horn Plumbing again.
Description of Work: Upgrade and replacement of plumbing in an rental property unit for kitchen and bath.
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$13,500
Susanne R.
05/2011
heating & air conditioning/hvac, plumbing
 + 0 moreVery costly new heating system and hot water system installed. Heater stopped working a mere 5 months later and they sent someone to fix it the next day. I then received a bill for $250 for "cleaning of flame sensor". When I called to protest, I was told "Well, you have to expect the heating system to need maintenance." After arguing with the woman on the phone, she huffily said she would take it up with the boss. They did drop the charges, but I was really annoyed with the experience.
Description of Work: Very costly new heating system and hot water system installed.
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$10,000
William P.
04/2011
plumbing
 + -1 moreMy experience with Horn Plumbing and Heating Inc. Company was excellent. I had contacted another company for this work and I found Horn Plumbing and Heating Inc. Company to be ten times lesser expensive. They were prompt. I would use them again in the future.
Description of Work: I used Horn Plumbing & Heating Inc. Company a year ago. They fixed a leak I had in the main line plumbing of the house.
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Yes, I recommend this pro
$300
JOAN W.
05/2008
plumbing
 + -1 moreI called them at 6 p.m. when I saw a large pool of water from my water heater, usually indicating a failed heater. They called me back within the hour and told me how to drain the heater until they could come first thing the next morning--but they offered to come that night if it got worse. I had them come the next a.m. and Ken and George were friendly, professional and had an overall nice manner. They worked quickly, mindful of the time I had to leave. Ken also cheerfully replaced 2 traps under the sinks of my vanity, which took an additional hour since he changed them over to one that could be unscrewed and easily replaced by me. They charged $100 for this, which I thought was reasonable, since I was saving another housecall charge. This was one of the best plumbing experiences I've had. They put cloths down to protect my floor where they worked and even thought to put the curtains up so they wouldn't get damaged. I would definitely use them again.
Description of Work: They replaced my electric water heater with a new one and hauled out my old one. This required some re-plumbing. They also replaced trap pipes under my vanity sinks in the bathroom. They did all this in less than 2 hours.
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Yes, I recommend this pro
$1,000
Patty B.
09/2006
plumbing
 + -1 moreTHE CUT OFF VALVE IS NOW UP TO CODE, AND LOCATED MORE CONVENIENTLY BEHIND THE REFRIGERATOR. IT SEEMS TO BE WORKING JUST FINE, AND I HAVE NOT HAD ANY INDICATIONS OF POSSIBLE PROBLEMS.
Description of Work: THE WATER VALVE CUT OFF FOR THE REFRIGERATOR WAS NOT UP TO CODE. HE CHANGED THE CUT OFF VALVE, RELOCATING IT TO THE WALL BEHIND THE REFRIGERATOR.
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Yes, I recommend this pro
$200
SANDY H.
06/2004
appliance repair
 + -1 moreVERY CLEAN AND THOROUGH. HAVE USED FOR SEVERAL JOBS.
Description of Work: INSTALL DISHWASHER.
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Yes, I recommend this pro
$260
- 1(current)
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Contact information
304 NATIONAL RD STE 100, Exton, PA 19341
http://www.hornplumbing.com/Service hours
Monday:
8:00 AM - 4:30 AMTuesday:
8:00 AM - 4:30 AMWednesday:
8:00 AM - 4:30 AMThursday:
8:00 AM - 4:30 AMFriday:
8:00 AM - 4:30 AMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Heating and Air Conditioning,
Appliance Repair,
Wells and Pumps
FAQ
HORN PLUMBING & HEATING INC is currently rated 4.2 overall out of 5.
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
HORN PLUMBING & HEATING INC accepts the following forms of payment: Check,MasterCard,Visa
No, HORN PLUMBING & HEATING INC does not offer free project estimates.
No, HORN PLUMBING & HEATING INC does not offer eco-friendly accreditations.
No, HORN PLUMBING & HEATING INC does not offer a senior discount.
Yes, HORN PLUMBING & HEATING INC offers emergency services.
No, HORN PLUMBING & HEATING INC does not offer warranties.
HORN PLUMBING & HEATING INC offers the following services: AIR CONDITIONING, BACKFLOW DEVICE TESTING, BATHROOM REMODELING, DRAIN CLEANING, HEATING, HVAC SERVICE CONTRACTS, WATER AND SEWER INSTALLATION, WATER CONDITIONING, WATER HEATERS AND WELL AND SEWAGE PUMPS.
Contact information
304 NATIONAL RD STE 100, Exton, PA 19341
http://www.hornplumbing.com/Service hours
Monday:
8:00 AM - 4:30 AMTuesday:
8:00 AM - 4:30 AMWednesday:
8:00 AM - 4:30 AMThursday:
8:00 AM - 4:30 AMFriday:
8:00 AM - 4:30 AM