Everdry Basement Waterproofing

The company won"t let you forget to pay their annual fee to keep the lifetime warranty valid. By paying this yearly fee my wife and I are confident that if anything goes wrong with waterproofed basement walls or the sump pump Everdry Waterproofing will make it right.. We have had no problems since work was done 7 years ago.

We acquired the Everdry basement waterproofing system with the lifetime transferable warranty when we purchased our home last year. The system had been installed by the previous owners. We have had no issues with the basement to date, and renewing our warranty was easy. I would highly recommend them to any of my family members or friends who are looking for basement waterproofing. They were very friendly, nice, and went the extra mile to explain the details of out warranty to us

Highly professional and great reaction to a scheduled job. Finished in less than a week and cleaned up their work with great efficiency. The team was excellent in finding what the problem was and suggesting a solution. Once settled the work was quick. Could not be more pleased with the work and the ease of renewing my warranty every year. Friendly and professional and...NO MORE WET BASEMENT.

It went well. They had a couple of guys come back since I wanted them to smooth the cement in front of the hot water tank near the dryer. They came back and took care of it. Always get 2-3 estimates and do not always go by the cheapest or most expensive costs. Always get references to see what work has been done by their company. My husband and I have done this and learned from past experiences.

The first day went great! The foreman was available, the area was cleaned up, everything seemed like it would go great all week long. Then the second day came. My husband and I both work, but I got home at about 3. The workers were already gone. We could tell they were not going the full way around the basement. They were not fixing the crack on the inside or outside of the foundation. IT WAS A MESS! My husband called the foreman (who we found out was not on site the rest of the week) and told him the things that needed to be completed as stated by the sales person. Day Three, I came home and things were looking much better, the cracks filled in (although I still doubt they followed them), and some of the mess cleaned up. The workers were still here and the one "foreman in training" stated they may be done tomorrow. TOMORROW? it is supposed to be a full week of work. And for quality work it should take at least that long. That night I also found their mastic (black tar like substance) open outside, and another chemical open on the inside. Again my husband called the foreman and stated the things that needed accomplished. After that week of work, we ended up with a wet basement. My husband had to call the office, and it took an additional month to get someone out to fix the two parts of the basement's French drains (under the stairs and near a walkway). I would not recommend them to anyone!!

The team arrived on time. They prepared the area and installed curtains to contain dust from drilling. It took two days to complete. Our basement remains dry during the worst storms. The best thing to incorporate the price of a back up generator if the power goes off. We live in Glenshaw and the power is often disrupted. We have since installed a back up system.

The staff was timely and hard working. The crew treated my house and my family with respect. It took roughly 3 days to have our home waterproof, and its been roughly 2 years water free

The crew from EverDry that performed the work on our basement was amazing! They were extremely hard working, courteous, and the foreman, Adam, answered any questions or concerns we had and gave us a daily update on the work that had been performed and what would be accomplished the next day. We only owned our house (first home) for 3 weeks when we ran into the water issue in our basement. Upon researching waterproofing in our area, EverDry got outstanding reviews online, and we decided to take a leap of faith and invest in their waterproofing process. Needless to say, we couldn't be happier with the finished product! The crew ran into a few unforeseen problems with our house once they started, but true to their word, they took care of what needed to be done, and happily provided us with documentation we needed. The money spent was well worth the peace of mind we now have knowing that our basement is properly protected, and the huge added bonus is that the work is guaranteed which will one day be a huge selling advantage. Thanks EverDry! ALM Franklin, PA

We had them look at our basement. There is literally a very small amount of water on our block. After the assessment, we were shown 3 different options. They have some three step system that they developed for NASA. Whatever. NASA let them patent it. Again whatever I'm not impressed. The three options are basically their three step system broken down. Option one is like a step A while option two is like a step B and the third option is step A and B combined. After going through all this, our estimate came out to $17k! The lady that came out almost seemed surprised while we picked our jaws up off of the table. Then seemed even more surprised that we said we didn't think we could afford that. About a week later we get a phone call from them that said " we're in the area doing a job and have extra material. Can we stop stop and give you a new estimate with a substantial discount." The person on the phone seemed shocked when I said substantial would have to be 10k off. Obviously didn't happen. When another company came out for an estimate of the same job, he said we just had to regrade, saving us $16900, cost of the dirt for regrading taken out. He told us word for word about this company's sales pitch. No lie, it was word for word all the way down to the substantial discount from extra material. Do yourself a favor and don't call them.

After having five other Waterproofing Companies give me estimates and explain their Waterproofing Process I wanted them to do something on the outside as well as the inside to really prevent my basement from Water damage down the road. I had some minor issues but I knew I wanted to tackle the problem from the inside and outside and no company was able to meet my expectation until I called Everdry Waterproofing of Pittsburgh. Everdry came out and I was skeptical at first of them. They showed up in a regular car and I was like this is going to be interesting and thought about just canceling the appointment as they walked up to the house but I decided just to see what they were going to offer. They did a very thorough inspection and explain the problems they saw as we walked around the house the basement. The Salesman then asked to show us our options and the first option was just waterproofing the outside of the house which was one of the things I wanted to get done but it would cost $20K for my 1200 sq ft house. The second options was just waterproofing the inside which is what everyone else offered to do and would cost $2500 - $5000. I started to question where they were going with the two options since they were what the other Waterproofing companies offered. But then they offered a third option, which is something that patented and no one else can offer so I was very interested in hearing about. The Salesmen explained that the Multi Step Pressure Relief System included a outside and inside waterproofing that was lifetime guaranteed. This is exactly what I was looking to get done and I could not believe that someone actually could do it for a reasonable price. We paid $13k to get our home waterproofed and they did in less a week after we first met the Salesman. Although it will be a few years before I will be able to tell if the waterproofing is effective. However, with a lifetime warranty and having the outside foundation and inside waterproofed I feel like I made a very great in decision in choosing Everdry. I also a free EZ Breath System install in my basement family room too. Joe & Jessica W. Blairsville, PA

I liked that they worked fast for the amount of work they had to do. They are neat and cleaned up after themselves. They dug about 3 feet down and around the base of the house and they had to jackhammer too. They sealed the foundation on the outside. They guarantee their work for 10 years I think but you have to pay a yearly fee of $75 but it's transferable if you sell your house. They promise you a dry basement after their work.

We had two very small leaks in our basement at the ground level. Everydry came out and talked us into doing an extensive project for over $22,000. Their sales guy, Walter, looked like a respectable informed representative of the company and assured us we would have a dry basement and that the crew would leave our basement the way they found it. in the middle of March, Everydry crew came and dug up our basement and the perimeter of our house, installed two sump pumps (major overkill), and a humidifier system. The crew did a horrible job - the creating in the basement was dismal. It was a shoddy job, high in some places, low in others, with dry splatters everywhere, and every single wall in my basement was covered with dirty handprints. On top of that, they did a horrible job covering up my belongings so everything was covered in an inch of dust. Needless to say, the first rain and our basement leaked big time - and it leaked from a place that never leaked before. They send another crew out and agreed the job was shoddy and proceeded to rip out everything to start over. After 2 days of enduring drilling in our basement again, they left. Next rain, water started to literally s*** into our basement, I have film and pictures if anyone wants to see it. Once more, they send out a crew who digs some more around the house. they leave telling me they guarantee the problem is fixed. 2 hours later, my basement is spewing water again. Not only that, the crew cut my cable line so we were all without TV for the weekend AND they left my gate open so my dogs escaped and i had to go looking for them in my neighborhood. They placed cigarette butts behind their tar job - they smeared tar on my windows that were recently painted - they killed over 1000 bulbs i planted last fall - they left my front yard a muddy pig sty - and they plugged up all my downspouts. Bottom line, do not fall for these guys. I am now hearing all sorts of stories about how badly trained their crews are. Their production manager, Brandon, felt offering me a 10% refund on the job as sufficient. And, all my attempts to get the franchise owner to call me back have so far failed. Clearly he does not care that they are robbing people blind and literally destroying people's biggest investment, their homes.

The service and quality was excellent. The crew was very hard-working. They were courteous and very accommodating too. Our house is not very big, and the space was tight from the front door to the basement. They asked if they could move some furniture, so they could move more quickly and efficiently. Numerous trips were made from their truck to our basement. Everything was explained before and after the job completion, and we were encouraged to ask questions. Every day plastic was rolled out to protect our floors too. The crew was an hour away, but they arrived promptly every morning. Everdry's transferrable lifetime warranty cannot be beat either. Upon the job's completion we were also encouraged to call the company any time if needed. Overall our experience with Everdry couldn't have been any better. John and Roseann M. from Meadville, PA

TIME Wthey did not send it already they would send it that day then again3rd time i called said it was sent out finally i called again 4th time on 09/29/2014 said they destroyed it WHAT REALLY said the came 2 my house to give it 2 me WOW WELL I WAS NOT HOME DID NOT SAY WHEN THEY WOULD COME REALLY THEY SAID WE COULD PUT A STOP CK ON IT OH OK THEN WE ARE OUT 35 DOLLARS BUT THEY SAID THEY WOULD PAY FOR THE CANCELATION FEE RIGHT JUST LIKE MY CK WAS SENT OUT ALREADY AND NOW THEY DESTROYED IT THEN THEY CALLED BACK 2 SAY THEY WOULD SEND THE CK TODAY ON 09/29/2014 REALLY YOU SAID YOU DESTROYED IT WOW WOW WOW BAD BUSINESS LIERS GAME PLAYERS DONT WASTE YOUR TIME NOT REPUTABLE

The actual job was done very well. Clean up was very good. They worked very hard. The avoid coming in to the rest of the house and bringing dirt to the rest of the house. There was a significant breakdown in communication between the salesman and myself on the way the water was going to be sent out. Where there was a real mix-up was when the company manager came to make the decision about the alternate way of doing it they didn't come and talk with me about it. When the job was complete I got water in the basement. I called to have it check because before that I had never actually had water in the basement and had to wait several days to have someone come out and look at it. Now in the mean time the water disappeared. In the end it was probably just residual water because when they were doing the job it was raining but I would've though that right after doing the job if I called and said there is water in my basement they would've come in. I ended up calling and canceling because the water is gone and there has been no water since. 6 weeks after the job is done they come back and follow up.

My experience went very well. The staff was very professional and friendly while visiting. The pricing was reasonable and I was pleased the outcome of the service. I would recommend this company to others.

The team showed up on time and was done in 3 days. Work was done quickly and professionally. System has worked well, noticeable difference in the basement. The only drawback was that the work was done in February, so that meant any digging resulted in mud. Nothing could be done about that though! The team filled in all the trenches and left a few tubes of the crack sealer for us to use along the bricks and cinder block.

The salesman came and inspected our basement and said that we had a lot of water under the basement floor. Ten years ago I installed my own sump pump to take care of the most serious water issues, but I still had water coming in one area and had mold developing on the basement walls and overhead floor joists. My wife and I sat down with him and showed us 3 different systems that they could install to handle our problem. We chose the most comprehensive system which was the most expensive at $18,000. When we balked at the price, he quickly came down to $15,000 if we agreed to be put on a "flexible schedule" where they would schedule us between other jobs on a few days notice. We agreed to this. So potential customers should be aware of this tactic of theirs. They had 5 guys here for 3 days. The work was very labor intensive. For example: they had outside excavating to do. Broke up cement in the basement. They had to remove the cement they broke up by carrying it out in buckets, They laid the drainage tile and then had to bring gravel down in buckets and then fresh cement in buckets to fix the floor. When they broke the cement up in the basement, I was amazed at the amount of water that was laying there as the salesman said. Jeff, the foreman, was very knowledgeable and kept me up to date with each step of the job and answered all my questions and alleviated my concerns. He explained in detail how the system he installed works and how to care for it. Everdry finished on Wednesday, June 5, 2013. The next day we had a bad rainstorm and it rained all day. I am happy to say that the system Everdry installed passed with flying colors. I'd hire them again, but I'd keep an eye on some of their workers as they were careless disposing their cigarette butts- they were more careful after my wife called them on it. And they got some tar on my back patio, but that's minor.

If you are thinking about hiring EverDry Pittsburgh, please read about my experience, see the police/fire report and emergency report, and see the photos. Please copy and paste the report links in your browser if the links don’t open. Then make your decision. The salesman told me there would be a Foreman on the job every day and would include an experienced crew that had had been with the company for years. Wednesday 1/2 I had no Foreman on the first day of the job. Kyle came in and told me his name and all he was concerned about was making sure I had signed a document. He couldn’t find the page for me to sign – even though it was right on the back page. He kept looking through all of the paperwork to see where I needed to sign. Thursday 1/ 3 I met with Joe that morning and he stated that he was the Foreman and apologized for not being there the day before and mentioned that again today there would be a short crew. At 5:00 pm my mother came into the house. I was working late and would not return until 6:30 pm. There were very strong fumes coming from the house and she thought that there was a gas leak. It was so bad that she couldn’t breathe. She called 911 and the police, fire department and ambulance came to the house. Equitable Gas was also called. They all checked the house and found a drum 2/3rd full of black roofing mastic left unopened in the basement. See the report here: https://www.dropbox.com/s/auviya41rwbqecv/Police%20Fire%20Report%2001%2003%2013.pdf. My mom started to feel lightheaded and dizzy. Since she has asthma and had a tight feeling in her lungs, she ended up going to the emergency room for inhalation of chemical fumes. See the ER report here: https://www.dropbox.com/s/4kusfpgsj3ut9ia/Emergency%20Room%20Report%2001%2003%2013.pdf The odor was still so strong when I returned home and I had to keep the doors open for the rest of the night to try to eliminate the smell, but it lasted a couple of days. That evening when I called the office and asked to talk to a supervisor about what happened, he said he didn't think they used anything like that that would cause fumes. Wouldn’t a supervisor know about the products that his employees are using? Especially ones that cause toxic fumes. This mastic was used to coat and seal the foundation outside. The EverDry label adhered on the drum had a warning stating not to store near heat, a spark or any ignition and to seal any unused portions. Yet it had been stored since 2:30 that afternoon, unsealed in my basement near the furnace. This could have been a very serious issue if my mother went into an asthmatic attack or worse, the fumes could have been ignited and cause a fire or explosion. Friday 1/4 Joe apologized for the incident and said that he was still working with a short crew and that he was training employees who had been with the company for only a couple of weeks and that it must have been one of them that left the drum of mastic in the house. Now this means that my small crew of 3-4 people each day included missing crew members and trainees. Joe also informed me that tools he needed to do the job had been missing from the truck for two days, and that they could only do the jobs scheduled for the day with the tools that they had. He also said because of this, the job would run over into Monday. I could understand the tools not being there for one day, but the crew was in such a hurry to leave every day by 2:30 or 3:00 pm, there was enough time to make sure the right tools were on the truck after the first day they were missing. Tuesday 1/8 Joe and the crew finished up around 3:00 pm and showed me what they had done. I was shocked at amount of dirt and mud ground into the steps and the whole basement floor, and the mud splattered on the walls. There was even a boot print on one of the walls! Number 4 of the 4 Steps to a Revitalized Basement Brochure states that “Two to three days later (on average) your basement is left completely revitalized, clean and ready to create your dream!” You’ll see the photos of how dirty they left the walls and floors. Was one of the tools that was missing to do my job their patented JacVac Dust Suppression system? I expected the basement to be dusty, but everything was splattered with mud and even two floors above, I had layers of concrete dust of on everything in the bedrooms. I even opened up the kitchen cabinets and found a layer of the concrete dust in my pots and on the lids. The front porch was covered in mud and I asked that they clean it off before they left because all the mud was being tracked in my house when I had visitors. One of the crew members took a wet mop and just used it to swirl all the mud around all over the porch. It was just dried up watery mud after they were done. Joe even said, “I guess we didn’t do a very good job cleaning your porch.” I asked that the carpet on the steps leading down to the basement be cleaned off of all of the caked on mud that was tracked in. Joe said that they would take care of it and clean it up. This was not done. The carpeting was so thick with dried mud, I needed to throw it away. I also noticed a very large hole outside in the foundation outside and asked him to fill it. It was only and frac14; of an inch from where they were digging, but they did not repair it, even though the brochure stated cracks in the foundation would be repaired. Joe pointed out a 6” diameter hole in the wall that had to be patched because he said they encountered a solid wall. They had to re-route the pipes underground, leaving large holes in the pump lid where the pipes would go. They ripped off the baseboards without scoring them first and paint and drywall were ripped off as well. This was a partially finished basement and the walls were painted white, were clean and in excellent condition with no marks or nicks in them. The crew pulled chunks of the wall from the bottom so far up that the baseboards won’t cover them. Empty buckets and other debris were left over the small front yard of my house for three days. They installed a cement coving between the sidewalk and the foundation and then they stepped in the wet cement. There was an 18 inch crack in floor of my basement floor where they dug part of the the trench from corner to corner and they didn’t repair it. There were no cracks in my basement floor anywhere before they arrived. The lid of the brand new pump has large holes where the pipes should have gone and they left it open. I had a contract in and he said he has never seen the lid to a sump pump with such large holes for the pipes. They are usually enclosed. They also dropped wet cement and left it to dry all over the lid. Even the brand new pipe to the new EZ Breeze was installed dirty and wet cement dripped on to it and they left it there to dry. I asked, and the salesman wrote a note on my signed contract that the crew was to let me know if there were any problems or issues before they got out of control. I should have been told upfront that half of the crew was missing or had only worked for the company a few weeks and that my job would be a training job. New employees are always part of the job, but the Homeowner should be aware that half of the crew is inexperienced before the job starts. If there isn’t a Foreman on the jobsite, the Homeowner should be aware of this too. Despite all of the above and how upset I am about what they did to my walls and floor, Joe was polite, considerate and kind during this job, but as a Foreman and a crew in someone’s house, they need to learn how to respect the homeowners property and to leave the job site as clean as how they found it when they started the job. I worked with two family members for two solid days scrubbing the basement walls and floors. I spent over a week cleaning up concrete dust from the rest of the house. I’ll need to hire a contractor to repair the drywalls and the crack in the floor and clean off the concrete on the lid of the pump, as well as a painter to repaint the walls. I’ll also need to replace the carpeting in the landing and down the steps. Please see the photos of how they left my basement. Every wall and the whole basement floor was covered in dirt and mud, these are just a few of the photos. Photos http://flic.kr/s/aHsjE7vdWB

We asked Everdry to provide a free estimate for putting in an exterior french drain around 75% of our property, waterproofing the exterior and repointing the cracked foundation. The first thing that turned us off is that they sent a sales rep to the job instead of an actual contractor who would be on site performing the work. Another man showed up a few minutes later who said that he was a former sales rep but now seems to be a project manager. My boyfriend has a background in construction and engineering, so he walked them through what he wanted done from top to bottom, explaining in detail the process in which it took for it to be done and his expectations. This took about 1.5 hours. After my boyfriend thoroughly explained what we wanted done and showed his knowledge of the process, they proceeded to take us back to the kitchen to go through a 2and quot; binder of material that we basically had already talked through at the walkthrough, pushing their special system that they created with NASA, instead of taking our word for what we wanted done (an external french drain, dug all the way to the footer of the house and waterproofing the outside and repointing the larger cracks). Their system included them only digging down 18and quot; on the extrerior drain and putting an internal french drain in the basement. We specifically said multiple times that we did not want an internal system in the house, as the whole point of waterproofing the basement is to keep water OUT of the basement altogether. We realized that it would cost more, but were willing to pay more to get the job done right. They proceeded to go through this binder, trying to scare us with images of mold and houses with caved in foundations, when all we really wanted them to do was to acknowledge our wants and determine if they could take on the job. They kept insisting that water could still get in through the floor if we put in just the exterior french drain, and we acknowledged that that was a change we were willing to take, as we do not currently have any issues with water coming in through the floor, as it comes in through the walls. After an hour of this they finally quoted us a price ($32,000 for the extermal french drain...yeah, right...and $18,000 for their special and quot;NASAand quot; system). I'm sure they put such an outrageous number on the external french drain to convince us to do their system, but that is not what we want. Long story short, they were nice guys, but we felt a bit insulted and annoyed that after 1.5 hours of my boyfriend explaining to them the in's and out's of french drains, home building, etc, that they still went through their sales pitch for an hour of things we already knew and had shown to them that we knew. We had other contractors (actual guys who do the work themselves) come to the house and speak to us and in 30 minutes agreed with our plan of attack and did not give us any sales pitch. One even said outright that he would be stupid to push any homeowner into somethign they didn't want after they went into so much detail. We accepted a quote for what we wanted from another company (for $14,800 - less than HALF of what Everdry charged) and they quoted the special and quot;NASAand quot; system as everdry for $7000..again, less than half the cost (and they dug down below the freeze/thaw line). In our minds, if NASA had the same issues that we have at our house they would want the same things that we do. That sales pitch may work on people who have no idea what they need to have done, or if they need a quick fix, but not on people who have the knowledge to back it up. I think that Everydry should stop over-selling and start listening to their customers. If it was something they couldn't or didn't want to do, then I wish they would've have wasted 3 hours of our time.

The crew arrived and did everything as agreed in the contract. No major issues were encountered.

Overall the service was excellent. They were prompt and courteous.

We called the company because of recurring water in our basement (furnace room). The water showed up every 4 days, almost like clock work, rain or shine. Two gentlemen came out for the estimate, they walked around inside and outside the house taking pictures, measurements, etc. When they came inside they proceeded to flip through a binder explaining to us page by page what damage could be happening to our house. They were here for nearly three hours not only explaining the problem to us but explaining their company. They gave us the worst case senario's and made it sound like our house was crumbling under us, instead of just saying and quot;this is what your issue isand quot;. So, FINALLY, we get out of them what needs done (after I scramble to put my kids to bed for school, all while listening to and quot;we are on tvand quot; from these guys). AFTER we are given the estimate, THEN they say they can knock off some if we go on the flex schedule. Why didn't you say that in the first place? My kids have school tomorrow and need sleep and you've been here for 3 hours! I should have known at this point that it was not going to end well. Finally, at 9 PM they leave, I get the kids asleep, and continue to wonder if my house will still be standing in the morning since they made it sound so horrible; cracks here, cracks there, mold, breathing bad air, illness, more cracks, foundation cracks...you get the idea. So the work is started a few weeks later. I was not overly impressed with the appearance of the crew. But the main thing that bothered me is that only the man in charge wore a shirt that said Ever Dry, ok, so where did the rest of this crew come from? As I listened to the sound of the jack hammer in my house for three days, they did keep the mess to a minimum and did keep their dirty boots off of my new carpeting downstairs. The dust is to be expected and they did keep it to a minimum with the plastic. Three days after the work was finished, there was water...in the same spot, even more than before. I tried calling the company several times, but it was late on a Sunday night and there was no answer, no emergency number to call, and no answering machine. Nice. So I called first thing Monday morning and the receptionist said she would have someone call me back shortly. Someone came out that day and checked it out. His answer, after testing a couple of things with their work was that the water was coming from the one spot behind the wall where they did not dig. We then were told to cut the bottom part of the wall out and they would be out in 16 days to fix it (that was their earliest appointment). My husband was home during all of this, I was not. I called the company Tuesday morning and told them that waiting 16 days with a wet floor was not acceptable. They needed to come out sooner and correct this problem. Later that day, magically an appointment opened up for Friday. Friday morning, a crew of 2 came out and and quot;fixedand quot; the problem. Friday evening, I came home from work, the floor in the room where they worked was covered in mud/dirt, and WET!!! I picked up the floor mats and water was everywhere, dripping off the bottom of the mats! I pulled them all up and tried to figure out what to do next, obviously a jack hammer and drains were not the solution. I called Every Dry again, no answer. I called again on Saturday and was told that someone would call me back. They called and had no explanation. They were totally baffled by the water. I told them that I didn't understand, they said they fixed everything and I still have water, every 4 days. I can practicallly set my watch by it. I was asked if it was only when it rains...no, I said it is every 4 days, like clockwork. They had no answer for me. Sunday morning: water EVERYWHERE!!! It was spewing out of the pump for our water softener!!!! We contacted the company that installed it, they came right out (Yes, on a Sunday) and determined it was a faulty pump. They did a temporary fix and said they would return Tuesday for a permanent fix. Tuesday morning the problem was solved (AT NO COST) and everything has been dry since. So, to make an extremely long story short. We believe that the house never needing the water proofing in the first place. Yes, now my house will be dry, but did I really need to spend $17,000 for water proofing when the problem was a faulty water softener pump? We feel like the and quot;wool was pulled over our eyesand quot; and we were made to believe that the house was falling apart when in fact, it was not. And never once during all of this situation (even on initial estimate) did anyone ever think to check the other water sources in that room. And no, we didn't check them either...that's why we are not the and quot;professionalsand quot;. I will not recommend this company to anyone. I would warn you to check around other places. I am just sick over the fact that I just spend 17,000, probably unnecessary, dollars.

They were timely and they did the work in a reasonable short period of time. When there was a problem, they came back promptly to correct the situation.

Overall good experience. The initial estimate was completed and seemed extremely high. A few days later another salesman came by and reevaluated the estimate and offered to put my job on a flex schedule both causing the price to be lowered. Flexible schedule meant they could start within a 24 hour window and we as the home owners had to move the majority of the household contents away from the work area. It was estimated the job would take 2 days as our situation was not as bad as others they have seen. Even with the flexible schedule, we were given a timeframe as to when the work would be started, but at 5 PM the night before the work day scheduled, they called and rescheduled for 2 weeks later. The house as in disarray for that many more weeks. The crew of about 8 with a foreman showed up in the time frame estimated on the day of work to begin. Before starting anything, the foreman walked all around the jobsite with us going over the plans again. They crew were all polite, respectible to our property and seemed to be hard workers. They were very accomodating and patient when asked questions. Obvious not every thing was perfect after completion, but the crew did a good job trying to only disturb the areas they had to put the drains along and tried to put it back as best they could. Inside there was plastic put up to help with the dust but dust still makes it way through the house (vents, settling) that could not be avoided. The system has only been put in place for a month and no water issues so far. It does feel and smell a little better in the basement as well. - PLZ, Western PA (New Kensington area)