TOPS ROOFING & REMODELING CO

Construction schedule was fairly far behind what was projected but they did keep in touch about it and at the end of the day I think if I had been more aggressive about it we would have tightened the schedule up some but I travel extensively for work and it was ok with me. The work completed by the contractor is first rate and I was very happy about it. The vendor used for insulation did not deliver - the job is not well executed and they made a mess of my attic without attempting to clean it up which was extremely aggravating. That said - the exterior work was great and it's substantially increased curb appeal, etc. The quote process was efficient and pretty accurate. There were a couple surprises as there often are during a big job but it all worked out satisfactorily in the end. Give TOPS a shot for your next project.....overall I'm a very satisfied customer.

Crew was very professional. Worked very hard and were work oriented. We are very pleased.

From the moment I met Tom Corey he was always very professional, very thorough and very up-front. Whether it was a scheduled meeting with Tom or the day of the roof job itself, he and his crew always arrived on-time, if not a little early. They were all great guys, worked a long 12-hour day to complete the roof in one day. Tom was very up-front about costs. I knew in advance that they would be checking the status of my very old attic insulation and as soon as he knew it needed replaced, he called me immediately and with my okay, purchased the insulation so they could complete that the same day as the roof. When anything unexpected came up, Tom was in touch with me right away. He explained why a vent pipe needed to be replaced, and showed me the chimney cap that was rusted and falling apart before he would purchase and install a new one. The job site was well-cleaned up when they were done and they made sure there were no nails in my driveway. The gutters and downspouts were done later in the week (following three days of rain) and Tom was in contact with me frequently throughout the week. There were no surprises in the end when it was time to write the check. His estimate was somewhat higher than the other two I got, but I always believe that you get what you pay for. The roof and gutters look fantastic and I couldn't be happier with the job. Tom was great to work with and I would definitely use his company again.

It was handled exceptionally. I was working with the provider long distance. The company was patient, and communicated well. The work site was always well kept. They were very professional overall. They did the job for my special needs brother and they were very patient with him. They also were very careful replacing the satellite dish after the job and repairing damage done by the satellite company.

Tom was very pleasant to work with. He was professional and courteous to my wife and I. We had a meeting before all of the work began and he helped us choose the best roof to fit our budget. When it came time to install, Tom contacted us to let us know what to expect regarding dumpster delivery and time of start. They finished the project in one day. They cleaned up old materials and swept for nails around the house. They picked up the equipment and dumpster the next day. Tom kept our price as low as possible and everything looks great! We would highly recommend Tops Roofing & Remodeling Company.

Contractor came when he said he would, finished job promptly. Very pleased with result., Tom Corey is very professional and polite and easy to work with. Wanted to make sure I was pleased with the job.

Wow. Tom was great. I just asked for an estimate on a portion of the roof above the patio and we were worried that he was going to try to sell us a new roof. He told us that the problem that concerned me wasn't at all that bad, and that it was even too small of a job for him. He gave me tips on how to fix it myself. He didn't try to sell me a roof at all and was also very helpful on how to clean up some of the stains on one area of the roof. He was on time, friendly, helpful, and overall super. I would definitely consider Tom for any job that you may have.

They did a very good job. They were very friendly.

The job went went well, schedule was as expected and any issues that were brought to the vendors attention were resolved with expediency and professionalism.

As I said before everything went great I and my wife are happy with them. Thanks again guys.

,Everything went pretty much as planned. The crew started on a Tuesday afternoon.Within a few hours they had removed all the old roofing material,{on main structure} inspected the roof structure ascertained how much sheeting needed replaced and put down the underlayment. They were back at it early the next day. Stripped the old material off the garage and back porch. They then proceeded with the drip edge, vent boots, ice guard, underlayment, shingles and ridge vent. They did a through cleanup and the job was complete.

Tom Corry, President, informed me that he did not do roof repairs, but as a courtesy he would give me his opinion on the condition of my roof. I had called Tops due to a water leak in one area of the roof. Mr. Corry did an on-the-roof inspection and stated,"Your roof is not shot". I requested he give me a cost proposal for replacement and he complied. After getting repair estimates, and full roof replacement quotes, from other contractors I decided it made more sense to replace the twenty year roof than to "fix"it. Tops was chosen based on the following: A detailed description of the tasks to be done was included in the contract. Any questions I had were fully answered. Tops had full time, experienced, on-site supervisors who have been working with Tom for a number of years. Once the crew started the job they would stay with it until completion. Tops was the only company who did not ask for money up front. "You pay when you are happy with the job". Tom, stated "we will treat your home as if it were ours". In today's world it's hard to take such a statement seriously, but as I later found out, he meant it. No, Tops was not the low bidder, but my large roof is steep with many detailed areas. The house location makes it difficult to work on. I needed a real pro if it was to go well. What happened: The crew came early in the morning and worked until late in the day, four days in a row. They were organized, supervised and friendly. Yes, they made a mess, but cleaned up at the end of every day. They even went beyond the call of duty and reinstalled a blown off chiminney cap The roof is beautiful, the damage to flowers/planting was minor and well within my expected limits. The end of job clean up was through. It's as if they were never here. I recommend Tops to anyone who wants the job done the right way.

Out of five contractors I received estimates from, Tom was the only one who brought a brochure and contract with him. He explained in detail exactly what I would get, the services to be rendered, and exact cost involved. He supplied me with an extensive list of references. He also did not require a deposit, and explained payment would be received only after the job was satisfactorily completed. I would definitely use them again.

We had contacted Tops in summer 2013 for an estimate, and this estimate was high relative to other quotes from contractors on Angie's list. As the work to be done was not emergent we decided to wait until 2014. The two other businesses from which we received quotes were no longer on Angie's list in 2014 so we decided to go with Tops. Tom has always been professional at every encounter and appears highly ethical. We were originally told that he would not be able to do the work until mid-August, but when we told him we had a large outdoor party in mid-July that we were hoping to have it done by, he was able to accommodate us. The quality of the work was excellent, and when it became apparent that we had a misunderstanding with respect to which gutters were being replaced, Tom offered to cover the extra cost. However, as he had always been so professional and courteous, we offered to split the cost difference with him. I would not hesitate to hire him again based on the quality of work and his professionalism, although one can certainly find lower bids.

Tom and his group are very professional and did my roof before he said. Job well done. They came in worked hard and the clean up was excellent. I would recommend them for all builds and rebuilds.

Tops designed the garage with very specific requirements regarding handicap accessibility. Some of this project also included VA specific paperwork, requirements and timeline. They worked well coordinating subcontractors for cement, electricity, gutters and handicap lift and kept us informed of the work schedule. Since the garage was attached, windows in the living room were removed and a door added for access to the garage. Interior walls were repaired when windows and doors were changed. During the construction, Tops was observant to keep the doorways clear for my husband's power wheelchair. At the end of each work day, the site was organized. All this work was completed in about 3 weeks. We have received many compliments on how the garage design complements the house. Hats off to Tops Roofing and Remodeling for a job well done.

Tom Corey (President of Topps) personally made an assessment of the roof. He climbed up, took pictures and explained what needed to be done. He also went up into the attic and advised us that our venting needed updated. We knew of the problems with the roof and the venting so we were pleased that he told us of all the problems we should consider fixing. He had quoted us last year but we were not ready to do the repairs. With the roof and skylights leaking this year we requested he do the job. The price increase was negligible. We were fortunate that a customer that same day postponed thier roofing job until later in the summer. Tom was able to have a crew come the very next day. He worked after normal hours to arrange for all the materials to arrive the next morning and they completed the job in 1 and1/2 days - everything including venting and the repair of the siding. The crew he sent worked diligently and professionally. Could not have asked for more respectful young men. We could not have been more pleased with the process and the results. Another local remodeling firm had also quoted us last year. They did not climb up on the roof and inspect it, did not look in the attic for additional problems, and did not know that the skylights were a standard size. Their quote was comparable but only included the roofing (no venting or viyl siding) and insistd the skylights were a custon size so there would be an additional cost (although we knew they were a standard size).

The Tops crew showed up on the first day but could not get started due to the weather. After waiting to see if the weather might clear, we mutually decided that waiting is the best decision. A day later they got started and completely finished the upper roof that day. Another rain delay, and they were able to get started on the lower section of roof. All in all, it took about 3 days of working time. The crew never really slowed down even in the hot humid weather. They replaced a piece of fascia that had been torn off by the wind during last winter and matched the different roof levels between the main house and the five year old sunroom addition. The cleanup was excellent. With all the excess material, very few stray nails were found afterward. The only damage was a broken plastic window well cover that was replaced, no questions asked. The crew was polite and professional. The crew leader, Benny, knew his business and did a great job with his crew and interfacing with us. The roof has now been completed for about a month and everything is great. Our thanks to Tom Corey and his crew.

They did a nice job on the roof on the back building. I didn't have a issue with that part of the job. The snow breaks that they recommended were junk. They don't hold up to the snow we get in the area. After a month the snow break was all bent up and looked terrible on the front of the house. I called Tom and he came out promptly to replace. The second snow break was no better than the first. I called Tom back and he said he would stop by to look at the problem and come up with a solution to my problem. He never came back and never called. The snow break is still all bent up on the house and looks terrible. It has been 9 months since last contact and I assume Tom is just avoiding me at this point, I have left several messages with no response. I will need to hire someone to fix his awful work this spring. I would not recommend this company and it is to bad because they did a nice job on the roof but the customer service is terrible. If Tom would have followed up and fixed my problem or just told me he didn't have an answer the review would have been different. I hope that I don't have any problems with the roof in the future because I can't count on Tom to stand behind his work.

There were numerous leaks after the roof was installed. Tops roofing made some unsuccessful repairs and then said we would have to pay to repair it completely. There was to be an additional $1900 paid to fix the ice guard under the dormers. After that offer, I made numerous attempts to contact the owner and even sent a registered letter, all the communications were ignored. We finally had to place a complete new roof on the house. The new roofer said that the roofing tiles had been applied backwards on numerous parts of the roof.

These guys rock!! If you are getting a new roof call Tops Roofing. Tom Corey (owner) answered my initial call on the second ring. He was out 24 hours later to review the job and quoted me a price on the spot. He inspected my attic and informed me that while the house was really well built (circa 1946) he would have to put extra plywood on to do a proper job. (At our last house we got low-balled and then when the pulled the old roof off told us we needed plywood at a substantial up-charge = BEWARE the tactic!). I am I Logistician by profession and I have never seen a crew like Tops come in and perform work as they did. From the dumpster arriving on the first day at 7:01 am to the shingle truck arriving the new day at 7:02. I have never seen crews work so hard. All their equipment first rate... with a beautiful job trailer. We had a back roof that needed serious attention and Tom and his crew did a beautiful job on building us a new design. I estimated a week to do the job and they were done in 2 days!! As I mentioned.... I never seen a more professional and hard working crew. Tom visited the site on both days. We had some chimney work to do and they handled that beautifully. I am getting ready to go on a military deployment and I know Tom bumped us up to make sure I saw the job before I went. The only little issue.... was that the gutters were full of construction materials and I am glad I discovered that before heavy rains occurred. Other than that one item this company did a fantastic job and I would give them my highest recommendation!

The roof shingles on our house were original from the time of construction (circa 1958). As such, the shingles were showing their age, the paint on eaves and fascia boards were peeling, and the metal gutters and downspouts were rusted badly. Not having any experience with local contractors, we consulted with our neighbors and Angie's List for recommendations. We contacted several companies, but were most impressed with Tom Corey when he came to give us an estimate. After he examined the conditions, we spent time discussing various materials and installation details. We were impressed with his down to earth presentation and when he proposed a price for the work, we agreed without hesitation. Tom indicated that he was pretty well booked (as of contract date of 9/27/13), but set a tentative start date of 11/18/13 (weather permitting). He added a clause to his contract that if weather interfered and our job had to be put off until the Spring of 2014 it would be done at the same price. After receiving several days notice, our project was started on Wednesday, 11/20/2013 and completed and totally cleaned up on Tuesday, 11/26/2013. The crew from Tops couldn't have been more professional from start to finish. We were happy to pay our bill on 11/27/2013 having received everything promised and then some. We highly recommend Tom and his company.

Had to reschedule original date, due to mother nature, which did not bother me at all. Came on date rescheduled, hottest day in September...when I got home from work, roof was almost complete. All items around the house, i.e., deck furniture, flower pots, were removed prior to beginning the process of tearing off the roof; all items replaced at the end of the day. All areas around the house were cleaned up of debris. The guys worked until the roof was done, despite the heat! Came the following day to remove and replace gutters...everything was gone (dumpster and work trailer) by the time I returned home from work. Everything looks great. Tom (owner) was very professional from time of estimate to time of completion. His crew worked hard and long. Was very impressed from start to finish. Would I hire them again? Am already making plans for window and door replacement next spring!!!

The crew arrived monday morning and after getting unloaded it started raining. They did not want to tear off the roof in the rain. They came back early the next morning and worked untill after 7pm to make sure all the sheeting and underlayment was on just in case it rained that night. They also cleaned up around the entire house before leaving. On wednesday they came back early and worked untill it was dark trying to finish. Also cleaning up around the house before leaving. Even though they were starting another job on thursday the crew leader came back with one other to finish the job and address any concerns I had. When Tom came out to do the original estimate, he was one of 2 people to climb on the roof and look at what was on the roof. He took them time to come back a second time to explain everything to my wife. Toms price was not the lowest but it wasnt the highest. He would not take a deposit before starting the work. His answer was "You dont pay untill you are satisfied" Tom made me feel comfortable that the work going to be done would be done right and to a high standard. I was not disapointed and would hire Tops again in the future.

The crew arrived early on the Monday the week work was to begin and finished completely by Friday of that week. At some points they had as many as nine workers on the site. The workers were skilled and competent. I was kept updated as the work progressed. My wife and I could not be more pleased with the way the job was handled, the workers involved, or the end results of the project.