Star Tree Service Inc.

Star is a very deceitful person. He had me sign the estimate and after I handed it back to him he quickly circled "Contract" and handed it back to me. THE OLD BAIT AND SWITCH!!! I felt like he was shady and not a very good business man, so I texted him to cancel his crazy contact nonsense 24 hours before he was supposed to come. He told me that since I signed a "contract" there would be a cancellation fee of $500.00. He wrote me a very aggressive letter to which I called the Consumer Protection Agency and they reached out to talk to him. He is still harassing me over this cancellation fee. He didn't seem fit to do the job. I decided, I didn't want to trust him with this huge tree. He was talking about dropping it, all of the other companies that came out to quote never once used the word "drop". I'm glad I didn't hire him because what kind of a lousy business owner is coming after $500 cancellation fee? When he got out of the car, his first question was had anyone else been out to quote. I said no. No one had, he was the first. I had three other companies coming out prior to Monday. All of them were more professional, had better people skills, and would take the wood. Star wars trying to price gauge and leave me with the wood. Highly unprofessional and unpleasant person. I would NOT recommend doing business with him, EVER.

Both times, the crew left piles of leaves, small branches and empty water bottles. None of them ever wore protective head gear. Tree branches were shredded by their chipper, which was parked at the curb. They left leaving wood chips all over the road. They failed to arrive on both promised dates and finally showed up unannounced weeks later. Very unprofessional - but it showed why their prices were the lowest.

Took $4,000 check and left job half done.

These people came on a Friday to do jobs on two separate properties for quite a lot of money. It was as though they were waiting to get the job done because they resented having to work at all. The crew seemed very angry. They rushed through the work and the way they drove the equipment in such a state of anger seemed dangerous.. They overcharged. I would never hire them again.

I thought Star was a reputable company but after this humiliating experience, I will never call again.