Preece Heating & Cooling

Installed November 2021. We needed follow up service visits to adjust system properly. Following installation/service visits, we realized that 3 binders containing collectible autographs and trading cards were missing. They were accounted for prior to boiler installation/service follow up visits by Preece Heating and Cooling. They were missing immediately following installation/service visits. Attempts to correct/compensate/resolve the matter with Preece proved unsuccessful. Although a representative of Preece pledged to investigate the theft of our possessions, nothing occurred. This representative stated that workers who installed/serviced our boiler system denied any culpability in the theft of the 3 binders. This individual no longer responds to my communications. Therefore, if you employ this concern, I strongly recommend that you have surveillance cameras sweeping the work area and/or maintain a physical presence through the installation/service visit process. We had no surveillance and trusted the Preece workmen. As a result of our naivety, we lost over $1000 worth of collectibles.

Dan was very informative and helpful. He actually told me what he was checking and showed me the cracked part needing replaced. He was very professional and courteous.

It was the best service experience I ever had, quick efficient and professional. I would recommend them to anyone needing repairs. I even requested a yard sign, which I never do just to sing their praises. Top notch from Start to finish. They got me running within 24 hours of first contact.

Professional and quick! Would definitely hire again!

After H Jack's condemning the furnace, my fiance wanted a second opinion. I then remember that H Jack's didn't check the flame sensor after they installed a new switch. They couldn't get it to stay lit more than 5-7 minutes. They did a few things in between 5 times they tried to get it going. I was right there asking questions about what they were doing. We called Preece and I went down and cleaned the flame sensor. Preece came that night, about half hour or so. When Preece came I explained everything that happened as well as me cleaning up the sensor. He turned the unit switch on, then the gas. Had me turn up the thermostat. It lit and stayed lit. He had shut it down again and then restarted it again and a couple of burners were delayed in lighting by a few seconds. He opened the wings on the burners just a little bit and it was in perfect working order. He tested air and it was fine. They came in, were phenomenally personable and knowledgeable. Answered all my questions and charged less for the services than H Jack's. Our hot water tank needed replacement as of the day after H Jack's condemnation. The cold water inlet line valve wouldn't stop the flow of water so we had to shut off the main line. Preece capped that the same day so we could have running water again. Gave us a quote for a new hot water tank that night too. They came and replaced the tank the next day! Imho, Preece was phenomenally awesome! I will definitely keep them for all our needs they handle!!! For everything both days it was less than H Jack's. For everything they did service call and work done for second opinion, $165. For the hot water tank, parts, and labor $800

Preece was professional. I am very happy with the price paid, the service provided and the results..

Preece came in and promised to replace my furnace as well as run duct work to a bedroom over my garage and one to my mud room as you entered the house from the garage. They did just that and did a terrible job of it. The duct to the bedroom kept falling down. The duct to the mud room that runs into the garage was all soft pipe that mice could get in. I argued with them about the shotty install and didn't get much satisfaction. They said the best that they would do is drop off the material (rigid duct that they should have used from the door) and we would have to install it. I have now had this furnace only 9 years and it has quit running 7 times. When I call to talk to them, Russ is arrogant, condescending, rude and offers NO help. My suggestion is run away and find someone else.

Great! Russ offered several options and price points, and discussed the pros and cons of each. We were scheduled within a couple of days, they arrived when promised, and completed the work on schedule. Everything was cleaned up and debris hauled away. We were oriented to the new wifi connected thermostat. The system is working perfectly, and the house is very comfortable. We use Preece every spring and fall for preventive maintenance checks, and they have been dependable providing service whenever needed. At our last house, they warned us the furnace might need replacement - 20 years after they installed it for us. When it died, they came on a snowy Sunday to check it out, and had us up and going again in a day. You can count on these people.

Great. Everyone we dealt with was very responsive, from the estimate through the finished work. Phone calls were returned in a timely manner and everyone showed at the time they said they would. Everyone we dealt with from phones to the installers were courteous, professional and knowledgeable. We would highly recommend this firm.

We are extremely pleased with the system and the professional service we received and would highly recommend them!

Very well! Got a manufacturer's discount and a ten-year labor warranty, for which I could find no other companies offering. Russ Sprickman, owner, who gave us the quite, was very professional, and broke down the quote the way I wanted it. Two of his sons, Mark and Ron, both with many year experience, did the installation. They were friendly, worked quickly and efficiently, and cleaned up completely afterwards. It's only been a week, but I am quite pleased, and am expecting substantial gas and electric bill savings.

It went fine for us. We have used them for the past 10 years. And they're very good people.

The crew was prompt and efficient. They also cleaned up well. We researched different systems & got quotes from 4. Preece won us. We got a system that gives quiet, gentle heat (at many different levels of heat output). Also, the air conditioner is quiet. Both are highly energy efficient.

They were prompt. It was reasonable and I was satisfied with the service. I like this company better because I wasn't happy with the last other provider.

It went fine. and furnace is working fine.

Cleaned furnace; annual check for AC unit

After inheriting a home we noticed the furnace needed to be inspected and potentially replaced. Preece came out the following day and assessed the situation for us. The verdict...a 30 year old furnace which certainly needed to be replaced. Nothing but friendly and outstanding customer service. We were provided with options to fit our budget and were not put under any pressure. Two days later we had a brand new furnace installed. In the future I would not use anyone other than Preece. 100% satisfied!!

Mike arrived on time. I wanted the funace checked before winter as I had never had it serviced. Mike went right to work and then shared information with me concerning what he had found. I was very happy with the price of the service. I will definitely use this company again.

Called at 11 am on a very hot day when the air conditioner had stopped working and had a service call before noon! Mr. Preece went right to work and found a burned out capacitor and replaced it. He acid washed the coils of my a/c and did not charge me for that. I told him about the problem I was having of upstairs bedrooms being warmer than the downstairs and he installed some very inexpensive deflectors ($6) which made a huge difference. He also advised to me keep the bedroom doors closed which has also helped. Mr. Preece was extremely fast and yet thorough. I asked him to replace my filter, but he said it was not necessary! On top of solving all of my problems in less than 45 minutes, he gave me a 10% Angies List discount. Will not call anyone else for heating or air conditioning! Wood

After Mr. Preece did such a great job fixing my air conditioner on 7/16/13, I asked him if he could go to my parent's house when he had time. There was no rush, but Mr. Preece was there the next morning. After acid washing some very dirty coils, he found a hose disconnected while cleaning the furnace and replaced a missing cap. He installed a badly needed new filter and some deflectors which helped to cool the upstairs bedrooms. My parents were so grateful for Mr. Preece's help and learned when he was leaving that he learned everything from the late Mike Bond, my parent's much loved heating and cooling contractor for many years! My parents will not call anyone but Preece in the future.

First off, Mr. Sprickman came and gave me an estimate. He was professional, patient and generous with his time. The one thing that stands out, which I thanked him for, was he didn't speak to me as someone who knows nothing. He explained everything to me on a level which I could understand. I never felt like I was a nuisance or that I was being rushed. The installers were absolutely wonderful! Quick witted and such fabulous senses of humor. Enjoyed them while they were here. Preece Heating should be thankful they have these three men in their employ! And, last but not least, Heather. She answers the phone with such courteousness and is always willing to help. Such a wonderful company!!!!!

They are professional, punctual, and do quality work. They finish the work quickly and in a timely manner. They also clean up after themselves. They had to go through a utility closet with the duct work and they even offered to re-do the closet shelving without having to ask. They went above and beyond!

I called this morning and they were here within an hour. Very nice man and he explained things to me. He tighened a leaking outdoor faucet for me. Bless his heart. I am an older lady and the fingers do not work so well.

Preece was great. We got a quote that beat others we received. They were on time, worked efficiently and completed the job in a few hours. Workmen were nice and explained everything. No complaints.

It is a father and a son. They are very good. They are very conscientious and clean worker. They do a great job. I would use them again.