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PINALES APPLIANCE SERVICES

Appliance Repair

About us

Appliance Repair

Business highlights

29 years of trusted experience

Services we offer

Service calls, delivery, appliance repair, sales.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

Michele S.
12/2020
5.0
appliance repair
  + -1 more
Very prompt, very professional, was very honest about problem, helped me find a new washer, provided recommendations, Will hire again!
Description of Work: Washing machine not spinning correctly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Allison S.
07/2019
3.0
appliance repair
  + -1 more
Polite, prompt, reasonable price, replaced the igniter so dryer had heat again and told me duct work had lint in it and left it unhooked exhausting hot damp air into basement saying it was okay to use it that way. Now if I want the duct work fixed I must call someone else and pay for another service call charge just for them to come to the house and look at it.
Description of Work: Dryer heat and duct repair

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$135

Kelly M.
07/2017
5.0
appliance repair
  + -1 more
The price was much less than other comparable services. Very prompt and professional. Will most definitely hire again!!!!
Description of Work: I needed my clothes dryer's drum belt replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Al W.
04/2017
5.0
appliance repair
  + -1 more
Extremely well: we were kept informed of options, the fix was fast and it worked. I'd highly recommend Pinales.
Description of Work: Repair of a washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karrie B.
02/2017
5.0
appliance repair
  + -1 more
It went beautifully. The owner responded and was at my house within an hour's time. He went above and beyond, cleaned everything out, found the problem (the motherboard for the fridge) and got it so it would work or us for a week or two until we could make other arrangements. He was very honest about replacement and very fair in pricing.
Description of Work: My freezer/refrigerator stopped working and we needed someone to come out and help...on a Saturday!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

STEPHEN S.
02/2016
4.0
appliance repair
  + -1 more
unknown
Description of Work: They diagnosed the problem with our refrigerator as a failed circuit board and replaced the board.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kimberly Mae R.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator died. I called several places and they either did not service unless you bought for them or they could not come for 2 to 3 days even after I explained I have 10 people in the home. I call Pinales Appliance and they were at my home in 10 minutes. They found out the problem in about 20 minutes. They left to get the part and came back and had everything done within the hour. They were very nice and saved the day. I would recommend them to anyone. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ruth B.
10/2015
5.0
appliance repair
  + -1 more
They young man was very professional who came within 2 hours of me calling their office. He told me what was wrong with washer and fixed it with no messy to clean up . It was a very fast fix.. I am thankful today.. 5 stars to Pinales Appliance
Description of Work: I am Very Pleased with Angieslist.com. I joined today and looked up a person to fix my Washer and I found a name near my home, called their office. Pinales Appliance Service. The man who answered the Phone was very nice and professional. He said, He could get someone out today.. I was so surprised it a Saturday today. Within 2 hours I had a very nice young man show up and he looked at my washer, told me the problem and fixed it. I would recommend this appliance service. I give them 5 stars

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121.2

Chianti T.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired broken stove

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marilyn H.
07/2015
5.0
appliance repair
  + -1 more
Louis was very pleasant and offered to get out to help me by today or tomorrow. They have a policy to come out the same day and if they can't they make sure to come out the next day. They were able to come out to my house the same day. They started with my dryer and spent a couple hours replacing a part and making sure it was repaired. It worked good when they were done. Then he started to look at the refrigerator but needed to get special parts for it. He came out promptly the next morning and spent more time repairing my refrigerator. He didn't charge me very much either day and he was polite and honest. He went over and explained everything he had done. I would highly recommend this group. They followed through with what they said they would do and did good work.
Description of Work: Appliance repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tony G.
09/2014
5.0
appliance repair
  + -1 more
Awesome and friendly service! After 3 failed attempts with another company, Pinnales came in quick and repaired my dryer! Definitely will use them in the future and recommend them to others!
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Debbie L.
07/2014
5.0
appliance repair
  + -1 more
When I called they came over the same day. Louis was very courteous and discovered the problem quickly. He gave me the estimate, left for parts, and the problem was fixed. I was impressed with the service.
Description of Work: Replaced burnt cord and cracked blower wheel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Thomas C.
06/2013
5.0
appliance repair
  + -1 more
I noticed a puddle of water beneath my refrigerator this morning. I attempted to locate the problem on my own, but was unable. I called Pinales Appliance Service and spoke with Pedro. After explaining my problem, he was at my home within 45 minutes. He introduced himself, was very polite, and went right to work figuring out the problem. He did this within about 15 minutes, and quoted us a cost for the repair (including 1 part that was no longer functioning, and 1 part that was suspect). Not wanting to take any chances, we opted to have both items replaced. Pedro left to purchase the necessary parts, and returned within an hour. 30 minutes later the repair was complete, and our freezer is fully functional again. The service we received was nothing short of First Class, Highly Professional, and Amazing!!! I would highly recommend Panales to anyone in need of appliance service and/or repair.
Description of Work: Troubleshooting and repair of problem with freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Joe S.
04/2013
3.0
appliance repair
  + -1 more
See above. Stressed out repairman. Spilled melted ice cream on my kitchen floor. Charged arm and a leg. Won't call this company again, use at your own risk.
Description of Work: Fixed refrigerator, charged an arm and a leg. Repairman seemed very rushed and stressed out. He spilled about a quart of melted ice cream on the floor as he hurriedly removed the contents of my freezer. At least I don't need to buy a new fridge, for now. Won't use this company again, recommend using at your own risk.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$177

George M.
11/2012
5.0
appliance repair
  + -1 more
The previous night my washer had overflowed and i had quite a mess. I decided that Monday morning i would call someone in. After going on Angie's list i gave Pinales a call. They said they could send someone out that morning, awesome. An hour later their tech was here and went right to work. He found out that it was just a hose that had come off and he repaired it. We were up and running in no time. Very professional, very courteious, great job, I would hire again.
Description of Work: my clothes washer was overflowing and leaking from the bottom. the overflow tube had come off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mary Jennifer O.
10/2012
5.0
appliance repair
  + -1 more
The oven in our gas range hadn't worked for over 3 months, so we bought a new gas range and it was delivered on September 19th. We were told we had to get someone else to hook the range up since the delivery people could not do it. So, we called Pinales Applicance Services to see if they could come out and hook it up for us that same day. In approximately an hour and a half after our call, a serviceman showed up and had our range hooked up and working within an hour. He made sure everything was working correctly and took time to answer any questions we had regarding the range. He also removed our old range for us. He was extremely polite, respectful and helpful and would we recommend Pinales Appliance Services to our friends or call them again - YES without hesitation. This was accomplished so quickly that we had our first oven baked meal that same evening and it was delicious.
Description of Work: A serviceman from Pinales Appliance Services came out and hooked up our new gas range for us and removed our old range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James C.
07/2012
5.0
appliance repair
  + -1 more
Everything was done quickly and professionally.
Description of Work: Repaired water inlet valve on both refrigerator and dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda W.
06/2012
5.0
appliance repair
  + -1 more
Called on recommendation of an acquaintenance. Call back within the hour to schedule the repair. Repair accomplished in 1/2 hour later. Courteous, prompt, effective service at a reasonable price. Repair main even helped me move/replace unit to clean vent pipe. Very satisfied customer!
Description of Work: Gas Dryer Drive Belt replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    528 W 18TH ST, Erie, PA 16502


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    PINALES APPLIANCE SERVICES is currently rated 4.7 overall out of 5.
    PINALES APPLIANCE SERVICES accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, PINALES APPLIANCE SERVICES does not offer free project estimates.
    No, PINALES APPLIANCE SERVICES does not offer eco-friendly accreditations.
    No, PINALES APPLIANCE SERVICES does not offer a senior discount.
    No, PINALES APPLIANCE SERVICES does not offer emergency services.
    No, PINALES APPLIANCE SERVICES does not offer warranties.
    PINALES APPLIANCE SERVICES offers the following services: Service calls, delivery, appliance repair, sales.

    Contact information

    528 W 18TH ST, Erie, PA 16502