I had gutted my kitchen and did a complete remodel. Shenley did an incredible job. If you buy your products thru them, you get a discount and lifetime guarantee. Shenley showed me how to put stuff together. If something went on sale, they credited you the difference. I also got a gift card for doing such a big project. They managed the scheduling with the contractor and the delivery of the appliances.
Description of Work: I went to Lowe's to have my kitchen designed. Shenley did an incredible job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Cynthia D.
07/2015
4.0
doors
 + -1 more
unknown
Description of Work: Very nice sales rep and she gave a detailed estimate on a roofing job. Very promp and did follow up calls to see where we are at. Read their reviews and decided not to use them. Lowes had so many negative reviews.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Cindy S.
06/2014
4.0
appliance sales, doors
 + 0 more
unknown
Description of Work: PURCHASED WASHER AND DRYER. NEEDED TO MAKE SOME CHANGES WITH INSTALLATION ON A DIFFERENT DAY WHICH WAS CONFUSING DUE TO THE STORE'S COMPUTER MALFUNCTION, BUT IT WAS TAKEN CARE OF. DELIVERY WAS TO BE BETWEEN 3PM-5PM, THEY ARRIVED AT 7:15PM. AFTER A CALL TO THE STORE, I DID GET A RETURN CALL SAYING THE TRUCK WAS ON THE WAY. THE DELIVERY CREW WAS VERY PROFESSIONAL AND KNOWLEDGABLE, JUST HAD A LONG DAY OF DELIVERIES .... NO PROBLEM FOR ME.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Joyce H.
01/2014
5.0
doors
 + -1 more
My stormdoor had broken so I went to Lowes to purchase a new one .They said they would have someone come to install it. Well, in the meantime we had a snow storm and the man they sent not only installed the door but he also shoveled the area for me. Boy was I glad. Thanks Mike.
Description of Work: Replaced storm door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$350
Courtney C.
03/2013
5.0
appliance sales
 + -1 more
They were informative, helpful, flexible and extremely knowledgeable.
Description of Work: We purchased a door from Lowe's.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Gordon M.
04/2012
3.0
appliance sales
 + -1 more
They came here and had to take the doors off. It was a little more job than they originally wanted to get into because they size of the refrigerator and the opening of the door. I gave them a tip even for the extra work, but then when they left, I noticed they stripped a screw on one of the hinges and never said anything. I kind of regretted giving them a tip after I saw that. They never said anything about it. The price was good. They did go the extra mile and accommodated my situation. They really shouldn't have taken the door off. That was my mistake for not measuring correctly. It's not part of their job; they could have just dropped it off.
Description of Work: I purchased a new refrigerator.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,300
Cheryl G.
07/2011
5.0
doors, screen repair
 + 0 more
Brad Patton was the contractor from Lowe's that did the job. He was also private but worked for Lowe's as a part timer. I have his card and I want to use him privately.
Description of Work: I used Lowe's to install two patio screen doors with blinds in-between.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Doors,
Appliance Sales and Installation,
Kitchen and Bath Remodeling,
Screen repair,
Hardware & Home Improvement Stores
FAQ
LOWE'S is currently rated 4.5 overall out of 5.
No, LOWE'S does not offer free project estimates.
No, LOWE'S does not offer eco-friendly accreditations.