Jackson Plumbing Inc

Chris and the apprentice, Andres? (sp) were great. Saved us hundreds of dollars because of their thoroughness. They were very transparent about the process, and did not try to simply resort to an expensive solution. Great professionalism and patience with all my questions. Thank you very much!

Very professional to work with. Needed their help urgently and the got it done quickly. The repair needed was complex and they came up with a plan to get it done with the least cost and effort. Would definitely recommend.

I have a 4 unit building that had a leak on the first floor, caused by a 2nd floor bathroom. I called Jackson Plumbing on June 14, 2018 and notified them of the problem. I gave them the phone numbers of the tenants on the first and second floor. I spoke with the tenants on the 18th, the day that Jackson said they would show up, and it was either a no show, or the Plumber knocked on the wrong door??? Who ever they sent didn't even try the first floor tenants door, or attempt to call the tenants. BOTH TENANTS WERE HOME WAITING. I called Jackson again, and made another appointment on the 20th. The tenants again took off of work to meet the Plumber. I told Jackson to call me when they were there so I could explain the problem. I received no call... They showed up, but left without talking with me about anything. Two days went by and I heard nothing, as the leak continued. I called them and they told me they would call me back in 2 hours. 3 hours later, I called them again and got the run around from Mr. Jackson himself. He explained how they were really busy, that they really don't know what was wrong (?), and that he could schedule someone else to go over and look at it, but not right away. Now I have to bother the tenants for a 3rd time for the same problem, but NOT with Jackson Plumbing!

Prompt professional service.

I've been using them for a number of years and they give excellent service.

I received friendly, professional service from the office, to the in-home assessment and estimate, and the actual work. For me, the quote was accurate, and the work was completed by the same person who gave the estimate. Matt and Ryan were timely and efficient.

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extremely professional. Not only came on time, his company actually called & said they could come in a few days ahead of schedule. Very reliable. Has excellent secretary who coordinates all work orders and makes sure the owner calls you back in a timely fashion. Added a few details free of cost. Top quality work. There was another contractor who's estimate was slightly lower, but I doubt he could have matched the quality of Jackson plumbing.

I've used them for something else once. I'd use them. They did a nice job. They're punctual and they did good quality workmanship. The price was good. Just one technician came out. They provided the faucet. They came out the next day or a day or two after. They were pretty quick.

The drain clogged on a Sunday. We called Monday morning, they were here by 10 AM. Job complete by 10:30 AM. We've used Jackson Plumbing as our sole plumbing provider for many years. These guys are pros and some of the nicest people you'll ever meet regardless of who they send out. They won't even trash talk the competition. You'd be crazy not to use these guys.

Very professional.. Fast.. Never knew they were here.. Great company.. Highly recommend!!!

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It took 2.5 days to install everything. The plumbers who came were punctual, very friendly and professional. They laid drop cloths down on my carpet and cleaned everything up each day after they were done. My tub unit installation is virtually seamless! So far, I'm very happy with the results. They let me choose exactly where I wanted the soap dish inserts to go and followed my directions perfectly. They were very good about making sure it was done just like a wanted. I will be using them again in the future whenever I need a plumber. They also gave me recommendations for furnace and carpet work when they came to give me my estimate. It took us a while to get things worked out in the beginning but only because they wanted to make sure I got just the unit I wanted. I wanted something that would last for years. I highly recommend Jackson's Plumbing to anyone!

very polite workers; clean up good; after a time, shower and floor around shower is moldy and water has gotten under flooring even after we put more "g***" around it. Not happy about that! Not happy how they finished behind sink...left some areas not attached to wall?!

The owner visited to review my needs and provide a quote. He provided me good direction and the quoted cost was reasonable for the extent of work required. A two man work crew later came out to do the work. All interactions with Jackson Plumbing was polite, professional and to schedule. I felt comfortable working with them and have recently had them back to quote further work.

My overall experience with them went very well. They were responsive to my call and they did a good job.

They were not able to help me the first time I called for an emergency. But, they did follow-up. A week later, I was able to use their service for another part of the project.

Their response was prompt and their service was excellent. .We have used Jackson for all of our plumbing issues for the last 30 years and have never, ever had a complaint. Over the years they have installed two new basement bathrooms for us and performed countless other plumbing services. We highly recommend them.

I called the next morning after the water leaked and was told someone was coming the same day. My wait wasn't too long and I was impressed with how quickly the repair was made. I was also very impressed with how professional and friendly the plumber was and the response time I was given. We weren't sure if there was a home warranty so they worked with me until I could find out. I was very satisfied with the repair and the professionalism I was shown.

The technician was very professional and had a professional demeanor. He cleaned up everything after himself; I did not have to clean up anything afterwards so that was a nice highlight. He was very friendly and I will use them again in the future.

They were great. They were awesome. They were right on time. They were very clean. They cleaned up after themselves. They were really knowledgeable. They explained everything to me. I had an unrelated issue after they left. They came back and fixed it for me. I think they were priced well. I would not use anyone else for my plumbing needs.

They have done a lot of work for us in the last ten years. They are excellent.

My mother was having frequent toilet blockages, at least weekly. I called Jackson Plumbing on the recommendation of a knowledgeable friend in the remodeling business. I described the problem and, after a few questions, the owner explained that the problem was the type of toilet she had, an early water saver, not top of the line to begin with. He explained the alternatives and recommended a replacement model, the same one that he had installed in his shop restroom. I took his recommendation and had him replace the toilets in both bathrooms while we were at it and the price above is for the two. It is 5 months later and we haven't had a blockage yet. Service was prompt, efficient and friendly. Work was neat and well done.