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Floor Expressions By Greg Thomas / Abbey Carpet

Flooring Sales and Installation, Ceramic Tile, Hardwood Flooring Sales and Installation,

About us

Additional DBA - Greg Thomas Floor Expressions. Financing available.

Business highlights

40 years of trusted experience

Services we offer

Flooring sales & installations of carpet, hardwood, laminate, marble, granite, slates, glass, metal, area rugs, window treatments, stone & tile.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
0%
2
10%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
4.2
punctuality
4.6
Showing 1-10 of 10 reviews

judy W.
02/2016
4.0
ceramic tile, flooring contractor
  + 0 more
Fast. Looks great wears well.
Description of Work: Install bathroom tile

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,700

Marguerite T.
07/2014
5.0
hardwood floor, flooring contractor
  + 0 more
unknown
Description of Work: Estimated flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet C.
05/2014
5.0
flooring contractor
  + -1 more
The employees in the store were very knowledgeable and helpful in selecting the tile and grout color to match. They take their time with all customers who walk through the door. Tile arrived when they said it would. Very good quality and they have a huge selection to choose from. Looking forward to using them again in the future.
Description of Work: Provide the tile for bar area in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Deborah Z.
03/2013
5.0
ceramic tile, flooring contractor
  + 0 more
Process went very well. Everything was cleaned up after it was finished.
Description of Work: Removed tile under stove so it would fit in properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger S.
01/2013
5.0
flooring contractor
  + -1 more
unknown
Description of Work: We had a small job, just replacing carpeting on the stairs to the second floor. We spent a fair amount of time selecting the carpet, after which they came to measure the job for a quote. He was unable to give us a quote on site (like their competition did), saying they would get back to us with the number. After waiting several days, we called to ask for the quote and were told they would call us back within the day. Never got the call. When I took the carpet sample back a few weeks later, they asked if we were ready to book the installation! I told them what had happened and that we had given the job to Shillings. The girl didn't know what to say...but what really amazed me is that the owner never tried to contact me to apologize or explain what had happened. They will not see us in the store again.
Rating CategoryRating out of 5
Yes, I recommend this pro

geraldine O.
11/2012
5.0
ceramic tile, flooring contractor
  + 0 more
Our home is 150+ years old. The kitchen floor was original, plank pine. It was very warped and uneven. We have a gas stove, with the gas line running up through the floor, and a 700 pound radiator which had to be moved, and tile cut around the pipes coming up through the floor. A cement base and hardy board was installed before they installed the actual tile. The tile installers were very professional, arriving promptly each morning. They were great about answering my many questions about the new flooring, future care, etc. They did an excellent job of leveling out our floor and trimming our doors and plinth blocks to accommodate the new flooring. The tile was perfectly cut, where needed and laid in a proper pattern in doorways and around the edges of the room. Everything was completely cleaned up when the job was finished. I would recommend Flooring Expressions by Greg Thomas. I am already planning a bathroom remodel and intend to use their services again!!
Description of Work: Flooring Expressions installed 16 X 16 ceramic tile flooring in our kitchen. The installation included surface preparation - leveling with cement and hardie board, cutting and installing tile, trimming doors and plinth blocks, grouting tile, and caulking edges.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Anthony M.
11/2012
2.0
ceramic tile, flooring contractor
  + 0 more
see above
Description of Work: No services performed!! On 2/9/12 I stopped at the store to discuss the replacment of six ceramic tiles in my kitchen - the tiles needed to be replaced because of our wear and tear over the years. Greg Thomas had installed the tiles when we first built the house. The store discussion went well, I was to check on some dates and names so that the orginal grout color could be found in their files - this was accomplished the next day. On 2/24/12 I called the store to check on progress. Yes they had found the correct color and would order it. I asked about when the job might be scheduled, I never asked about price, and was told that repairs are scheduled for short days when a job is completed and time is available - I would be called!!!!!!!!! Followed up with two "WHEN" calls in March. My last call was made 4/19/12. I have not heard anything since then about the repair job and have assumed they are just to busy to do it. Actually a new cabinet has eliminated the worst looking broken tile and the others are not a concern anymore. It's to bad that the store could not call and tell me that they are just to busy and cannot do the job. I have a bathroom that we will be looking for someone to update very soon - it will require a tile job not sure I will ask Greg Thomas for a quote!!!!!!!

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Nicole M.
07/2012
5.0
flooring contractor, ceramic tile, hardwood floor
  + 1 more
He's very responsive. He does what you ask. He will work with you on price. He's very easy to work with. Very nice. He has a large assortment of products.
Description of Work: Installed wood floors. Installed ceramic tiles. Back plash in kitchen as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
11/2011
4.0
carpet installation, ceramic tile
  + 0 more
They did an outstanding job with the tiling. I've been very unhappy with the carpet itself. I talked a long time with them about the situation we have - we live in the country and have 2 big dogs and the carpet gets a tremendous amount of wear. i was told it's the best carpet on the market, it cleans up beautifully and nothing can get to it. After a years time I'm looking at replacing it. It just doesn't clean. It has been very frustrating. The one thing i would say about them is that they do a beautiful job while they are here but getting them to come back is next to impossible. The price is pretty comparable.
Description of Work: Abbey Carpet & Floor installed carpet in my family room and tile in the kitchen.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Louis P.
01/2011
5.0
flooring contractor
  + -1 more
Greg Thomas does excellent work. They are clean and reliable. The quality is excellent. I am happy with the service. I had used them in the past and was pleased, which is why I called them again.
Description of Work: Greg Thomas installed a tile floor for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    945 W 12th St, Erie, PA 16501

    www.erie.abbeycarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Ceramic Tile,
    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    Marble and Granite,
    Window Treatments,
    Stone and Gravel,
    Glass and Mirrors

    FAQ

    Floor Expressions By Greg Thomas / Abbey Carpet is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Floor Expressions By Greg Thomas / Abbey Carpet accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Floor Expressions By Greg Thomas / Abbey Carpet offers free project estimates.
    No, Floor Expressions By Greg Thomas / Abbey Carpet does not offer eco-friendly accreditations.
    No, Floor Expressions By Greg Thomas / Abbey Carpet does not offer a senior discount.
    No, Floor Expressions By Greg Thomas / Abbey Carpet does not offer emergency services.
    Yes, Floor Expressions By Greg Thomas / Abbey Carpet offers warranties.
    Floor Expressions By Greg Thomas / Abbey Carpet offers the following services: Flooring sales & installations of carpet, hardwood, laminate, marble, granite, slates, glass, metal, area rugs, window treatments, stone & tile.

    Contact information

    945 W 12th St, Erie, PA 16501

    www.erie.abbeycarpet.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 3:00 PM