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BUSH LOCKSMITH

Locksmiths, Auto Service

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.3
responsiveness
4.3
punctuality
5.0
Showing 1-2 of 2 reviews

Kevin G.
01/2017
1.0
locksmith
  + -1 more
HORRID. I just got a callback after a couple days and the clerk argued with me. ZERO customer skills. One call, then one visit with a diagnosis, then two calls after the parts came in, only to have a callback days later only to be argued with. NEVER AGAIN. I was formerly a customer, had sent several folks to them in the past, and had this happen. Guess they were too busy to do their job. As a final comment, I was willing to let this go as "poor customer service" until the clerk called me back twice just to argue. Call Mueller's.
Description of Work: I called to have some locks fixed at my house and they did not call back. The actual problem is in "How did it go?". So, being the nice person I was, and a past customer of Bush Locksmith, I took one of the locks up and a clerk told me the locks were a manufacturing deficiency on Schlage's part and they would replace them for free. I called Schlage's and they did send replacements free of charge. I then called Bush's to make a house call and replace them. They did not call back. Then I called them again. Finally, after another day I called a different locksmith (Harry Mueller) and they replaced them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


carl L.
09/2013
5.0
auto repair, locksmith
  + 0 more
fast and dependable kevin lupp did a great job
Description of Work: Open my vehicle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    3799 SHANNON RD 1, Erie, PA 16510


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Auto Service

    FAQ

    BUSH LOCKSMITH is currently rated 4.3 overall out of 5.
    No, BUSH LOCKSMITH does not offer free project estimates.
    No, BUSH LOCKSMITH does not offer eco-friendly accreditations.
    No, BUSH LOCKSMITH does not offer a senior discount.
    No, BUSH LOCKSMITH does not offer emergency services.
    No, BUSH LOCKSMITH does not offer warranties.

    Contact information

    3799 SHANNON RD 1, Erie, PA 16510