ADVANCED WINDOWS & SIDING

Not done yet but they did a detailed investigation into my problem.

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The job went great. Very professional installation crew. I would highly recommend them. What a difference from my old windows. I liked that they had several brands to choose from. I got the triple pane ones that were on special, for they were less than what other companies, wanted for double pane. They are a lot quieter too!

unknown

Never used

While the process was slow at times, this was largely due to some of the intricacies of our house. Brad and Dave never had an issue with our requests and while it may have taken a few days longer than originally expected, I am happy they didn't rush to get the job done (because it would have likely ended up being sloppy.)

Brad and his crew were very personable and always respectful of our concerns and needs, they always cleaned up after each day made sure nothing was in my yard. Dave was always up on what was happening at my residence and if we had any concerns Dave took care of them within the day....i would recommend these people too anyone interest ......

The quoting process went quickly and was sort of fun, and we made multiple changes during the process including a whole front porch project right in the middle. Dave and Brad were great to work with and extremely accommodating throughout the entire process. Special requests did not upset them, this is rare in a contractor because it throws off their scheduling. We had tiny fixes along the way and those were taken care of promptly making the finished product beautiful and secure. We had colors picked and pictures of features from other projects we wanted to incorporate and Dave just "made it happen" as close to budget as possible. We enjoyed having him and the crew around, just really great people. There were a few design issues and communication problems that were worked out quickly and to our satisfaction. The pricing was terrific. For way less than what we had done another company quoted us double on just the windows and siding, we saw projects that the higher priced company did in a friends home, we were NOT impressed by either the workmanship or the products. We bought Certainteed Siding, 6 White triple pane Lynnfield replacement windows, 3, triple pane, Sherwood replacement windows in the original interior framing of the house that we just love. The front door has a custom exterior color and the interior color matches the frame work, and the trim was replaced. Dave is a real pro in getting your ideas to sync with the materials and suggesting ways to stay within your budget by recommending alternatives. Not a lot of contractors can do that. Not a lot of contractors will or care to do that for a customer. I don't know what else I can say, except that Dave was here again today to quote more projects and Brad fixed a small winterization problem with a piece of siding, so I wanted to leave this review that is way over due. As for the looks of the project you can judge for yourself from the attached pictures, which I also posted last year on facebook.. If you see Dave's home show display you will see our project on the big screen. We have been stopped by neighbors and UPS and US mail carriers, and people from all over to comment on how beautiful the house turned out, even without any landscaping in place.

unknown

Got a quote in October Once the window came in it was installed within a week Installation took less then an hour. All went well...good cleanup...good install....great looking window...happy customer. Would definitely use again.

unknown

Horrible. He sent a guy to measure the windows. All went well there. Approx 6-8 weeks later, they came out to install. The caulking around the outside of the windows was absolutely horrible. A child could have done better. He said his installers have installed hundreds or thousands of windows. Doubt that is true because they are really bad. The caulk bead was very wide & very crooked. We called Dave about it and he promised to come out to take a look at it. In the meantime we checked the windows from the inside and found 1/2" gaps at the top of each window! Also there was a crack in the glass in one of the windows. How could the installers not have seen that??? When Dave came out, he sort of acknowledged that the caulking wasn't good, so he said he would send the installer back out to re-caulk. When showed the gap in all of the windows, he said he would think about what to do...hmmmmmmmm how about measuring correctly and replacing all of the windows??? He did say they would replace the window with the broken glass. He called a few days or weeks later & said that they would come back out and spray foam insulation in the gap. They weren't going to replace the windows. When they came out to replace the cracked window (6-8 weeks), they would fill the gaps. Sure glad it was summer. The guy came back out to re-caulk and it still looks horrible. He also sprayed foam at the top of each window to close the gap, and was just going to leave it that way. He finally agreed to put a piece of molding in at the top of each window to hide the foam. The molding was stained with stain provided by us to sort of match the window trim, but not sanded or varnished, and he got stain thumbprints all over the white vinyl part of some of the windows. We did call Dave about the still-mediocre caulk job. We left a message, and he texted us & said he would call us later, but he never called. That was in June. Wonder if he will ever call. Also, some of the windows are very hard to latch. I don't think it should take a 220-pound male to latch the windows.

unknown

Installation was fine, no issues.

Could not be happier, we are very excited to work with this company after reading the reviews. Dave spent a very long time with us picking out products and advising on costs and ways to save money in the process. I was able to get all the colors and quality of products at an affordable price. We have pretty much decided after this process with Dave to cancel our additional quotes and let him do the job. If the work is as good as his reviews on this site, and as stress free as the quoting process, we will be absolutely thrilled. I will add additional comments after the work has been completed some time in June. We gave him a B for punctuality but with extenuating circumstances, because a prior appointment ran beyond it's allotted time which was beyond his control as the other customers without hesitation decided to write up a contract and book this company at the time of the quote, which is very rare. But on Dave's behalf, I have to say once he arrived he gave us his undivided attention and when I had to leave for an appointment, and returned an hour later, he went back through what my husband had picked and explained everything to me which was amazing and really appreciated. I was able to add my input and adjust some products and add some special touches. When he left it was past dinner time and he had worked with us for hours with no break. Since it was the only time and day we had to do this process we were very appreciative. So B for punctuality, but AAA for attentiveness, and respect which is not graded above. So far, It has been the least stressful quote in this entire process. Thanks Dave.

Work was done when promised.....very happy with results.

On the first day they did a complete tear off of the roof, then protected with ice guard. Advised there was no rotting on roof, but when I got on the roof I saw rotting. I sent pictures and he asked what I wanted done. He fixed this the second day. There was no problem with the back end. On the third day, they shingled the whole roof. They did not clean up properly, I found nails and cigarette butts in my yard. He did replace the rotting boards, but tried to charge extra for this, however this was part of the contract. He ended up honoring this additional project.

They were on time, the door was first. The door took a day longer than expected but did not charge for the extra time. Everything went great. The siding started two days later, they started with the tear off of the old siding and within four days had replaced with the vinyl siding. I added a few extra small projects and they completed these for me. Everything was great with their work. Cleanliness was good. All work is sub-contracted out, hence my two reviews for the same provider.

I had been trying since May to get a contractor to replace a picture window that was damaged by a flying rock from a lawn mower. Because I had the window, I could not get anyone to even come and look.. One company told me he could give me an estimate by looking at the window over the internet using Google Earth. When I looked, all I could see was the tree in front of the window! He promised to come on a Saturday afternoon and would call with a time. He never called, never showed. Others promised to stop by and take a look, one guy said he drove past every day on his way home. He never stopped either. Finally, I dug out my list, and Advanced Windows was the only one left to call. Dave returned my call right away. We set up a time for him to come and look. He told me before he came he would tell me right away if he did not want the job. He spent at least 45 minutes checking out my window, measuring the broken one, measuring the new one, and discovered Anderson had sent me the wrong replacement. Since it was sent over five years ago, too late to return it. Dave called his worker and explained the situation to him. After discussing it, they thought this window would work. The fellows came and within a half hour, the window was replaced. The workers were very friendly and despite it being a snowy day on top of downed leaves, didn't bring so much as a leaf into my house. If I have to have any more work done, I would definitely call Dave at Advanced Windows. Windows are not all they do. The fellows that replaced my window were off to replace a roof. Hopefully, in the spring, I can have a deck replaced. Advanced Windows is on top of my list for any home repairs I will need in the future!

I received my call back within the day and we set up a day and time to get together to talk over the details. I was really impressed at all of the different sample types of windows from the very basic to the top of the line, and he was very thorough and I wasn't rushed nor did I feel pressured into making a decision. I chose the windows with Argon gas in between the window panes which is an energy saver, and that's really what sold me on that particular window. Measurements were taken of the two windows and it took about four weeks for them to come in, and at that time arrangements were made for the installation and that was done within two hours after the crew arrived. There isn't anything different that I would do to make these windows any better...they are beautiful! They did a great job all the way around from the beginning to the end, and I highly recommend them, and I would surely use them again without a second thought! Give them a call...you won't be disappointed!

The work was done the day after I called. They did a great job and the 2 windows looked so much better.A piece of fascia had come off the house and that was replaced. I would definitely hire them again.

I was working out of town. I paid the contractor half the job, approx. $900, for material. Contractor showed up during the week anddid work. When I arrived home the job was done and looked good and roof does not leak. Paid balance of bill.

After I called for an estimate, Dave brought samples of windows with him, explained all of the various details and gave me the type of window he felt was needed in the area I was having them installed.......He did not try to sell me more expensive windows than were needed. The men that installed them were very professional and the windows were installed and the area cleaned up when they were finished.....I am very pleased and happy that I contracted with them. I would not hesitate to refer them to others.

They were very good. From all the places I talked to, I felt that they gave me the best windows for the least money. I will use them in the future.