Star Plumbing

The service went fine.

Our property managers continue to use this company for reasons of which we are unaware. It took them one month to receive a quote for caulking around the edges of a bathtub, and 3 times of cancelling and rescheduling for them to actually come out to do the job. Once it was completed, the leak continued, and they had to come out again to re-caulk areas of the tub. The leak finally stopped. Afterwards, our property managers enlisted them for a job to change the venting setup for our dryer. We originally scheduled the job for December 13, 2014. They have since cancelled, rescheduled, and arrived late over FIVE times since that date. As of today, March 27, 2015, the work is STILL incomplete. They, of course, were absent, and we had to call them 40 minutes after their scheduled arrival time to find out they were not coming due to the "rain". Again, we have no idea why our property managers continue to use this company for their services. I give them a C for responsiveness because they do actually answer the phone when you call.

Everything went very well. The old HWH went on me suddenly, so it was a bit of a surprise. These guys were out promptly and did a fantastic job. I would absolutely use them again. Their price was a bit on the high side, but it's worth it for what you get and for the quality of work. Highly recommended for any plumbing work you might need.