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Crystal Pools Inc

Pool and Spa Service, Pool Sales Construction and Installation

About us

Thank you for taking the time to visit Crystal Pools, Inc. for your swimming pool or hot tub needs. A swimming pool or hot tub can be a welcomed getaway from the hectic and stressful lives that we live. Being family-owned and operated, Crystal Pools understands the importance of unwinding from your busy day and enjoying that time at home with family members in the comfort of your own backyard pool or hot tub. For 50+ years, Crystal Pools has specialized in bringing that relaxation to satisfied customers throughout central Pennsylvania. Whether it is one of our award winning inground pools or above ground pools, or the warm water of our industry leading hot tub manufacturers, Crystal Pools has what you are looking for. Crystal Pools will make sure your swimming pool or hot tub shopping experience will be an enjoyable one. From our courteous and knowledgeable sales and service departments to our clean and professional showrooms, Crystal Pools prides itself on making sure the customer comes first. With three locations throughout central Pennsylvania (Elizabethtown, Lancaster, and Mechanicsburg), Crystal Pools is just minutes away from showing you the best the industry has to offer in swimming pool and hot tub products. So come see for yourself what makes Crystal Pools "The Clear Choice" for bringing backyard pools and hot tubs to central Pennsylvania for 50 years!

Business highlights

61 years of trusted experience

Services we offer

Pools & Hot Tub Sales & Service, Water Testing Analysis, Pool & Spa Chemicals & Accessories.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.733 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
3%
3
6%
2
3%
1
27%


Rating CategoryRating out of 5
quality
3.9
value
3.4
professionalism
3.8
responsiveness
3.8
punctuality
4.1
Showing 26-33 of 33 reviews

Harold H.
02/2016
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$40,000

Edward A.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Purchased Spa while attending Home Show at Farm Show Building in Harrisburg. We settled on a Spa that they had in stock and it was delivered about a week and a half later. The installation was an easy removal of old spa and install of the new one. All went well. A couple days later we discovered a leak and a Tech came out the next business day and repaired a coupling that was not seated correctly. Spa has been working perfect and we are very happy with it. I went with this dealer because I wanted a Hot Springs Spa. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Bob N.
06/2014
4.0
pool cleaners
  + -1 more
unknown
Description of Work: I have only been to their Mechanicsburg Store and used them for pool supplies and to test my pool water and for chemicals. They are more expensive than Walmart for the chemicals, but their service is great and I am willing to pay a little for that. The people are top notch.

Rating CategoryRating out of 5
quality
5.0


Chrisrtine J.
04/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Crystal Pools Service Department opens and closes our pool. They are knowledgeable and thorough and have been very instructive along the way. We were new customers to them in 2013 and were treated very well even though they did not install our pool. The employees at their store on the Carlisle Pike have been very helpful too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

john F.
03/2014
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas S.
05/2013
1.0
pool cleaners
  + -1 more
.
Description of Work: Called to get a estimate on my pool repair! The manager said they were too busy to come out try next year!! What's up with that. I will be telling my friends and neighbors about that!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crystal Pools Inc
[removed member name], We are sorry that you were not pleased upon your contact with Crystal Pools. Although we are not sure what Manager you spoke with, if you still have a service request, please call us back and speak with the Pool Service Manager. Thank you for your interest in Crystal Pools, Inc.

howard N.
03/2013
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Our experience from start to finish has been fantastic- from communication to price to service - we would highly recommend them. Our hot tub tech fixed everything, ordered and installed our new cover, got us a filter, brought us new chemicals and even trained us on how to take care of it properly. Definitely call upon Crystal for all of your hot tub needs- we were not disappointed!
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl M.
06/2012
5.0
pool cleaners
  + -1 more
I got three quotes, and they gave me the best price. They were the ones who originally put in the pool. Their price and quality of service were excellent. They have a good reputation. I would use their services again in the future.
Description of Work: Crystal Pools Inc installed a new liner in my pool, and I purchased a pump from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Crystal Pools Inc
We would like to thank you for the feedback on our Pool Service Department! We look forward to being able to work with you on all of your pool needs in the future! If we could be of any further assistance, please don't hesistate to contact us.
    • 1
    • 2(current)

Contact information

4175 Roundtop Rd, Elizabethtown, PA 17022

http://www.crystalpoolsinc.com

Service hours

Sunday:
11:00 AM - 4:00 AM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Pool Sales Construction and Installation

FAQ

Crystal Pools Inc is currently rated 3.7 overall out of 5.

Sunday: 11:00 AM - 4:00 AM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 9:00 AM - 4:00 PM

Crystal Pools Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Crystal Pools Inc offers free project estimates.
No, Crystal Pools Inc does not offer eco-friendly accreditations.
No, Crystal Pools Inc does not offer a senior discount.
No, Crystal Pools Inc does not offer emergency services.
Yes, Crystal Pools Inc offers warranties.
Crystal Pools Inc offers the following services: Pools & Hot Tub Sales & Service, Water Testing Analysis, Pool & Spa Chemicals & Accessories.
Ask for details

Contact information

4175 Roundtop Rd, Elizabethtown, PA 17022

http://www.crystalpoolsinc.com

Service hours

Sunday:
11:00 AM - 4:00 AM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM