Diamond Home Improvements

I had a pretty poor experience with Ralph. I called him to come out and do an estimate after we had flooding in our lower family room and I had some drywall, trim, and carpeting ripped out. He promptly came out to do the estimate. He gave a great quote price and a 3-4 day timeline. I was excited to get it done and have my room back together before Thanksgiving. He first came out the second week in October. The drywall and spackling was no problem. He took a couple stabs at my steps and I could tell he didn’t want to refinish them. He actually told me it was more work than he wanted to do. Well he finished his job the week after Thanksgiving and my steps never got finished. Now I either have to find another contractor, try to do it myself or cover them with carpeting. His work on replacing the baseboard trim was horrendous. There’s gaps between the trim and the floor and the trim and the wall. He did a crappy job at caulking in between and at covering the places where he connected multiple pieces together. He finally finished the job after Thanksgiving - after moving on to someone else’s priority job and then coming back to me. I am HIGHLY DISSATISFIED with the work. In places, it honestly looks like something I could’ve done myself if I had watched a YouTube video. He made me feel like an inferior customer on several occasions as if our job was not important enough for him. I would not recommend his services to anyone I know.