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Please see attached pictures of the work that was done. This has been the worst and most painful experience in my life ever. Mr. Gilberto Mora from Personal Painting is a one man business. He recently hired two inexperienced men to assist with minor details and not the actual paint or spackle job. Basically, they run back and forth to his truck to get supplies for him which is annoying because the door slams constantly and my AC is on. It took him over a month to do the job and he showed up a few hours at a time on four different occasions. He kept rescheduling me because he had bigger paying jobs than mine. He would show up at my house when it rained. He told me he could squeeze me in-between because he is presently painting the outside of homes and can’t paint them in the rain. Here are the end results of the nightmare. He failed to put on a second coat of paint as contracted in three rooms, failed to give me a receipt for services, failed to smooth out many imperfections from wet sanding, failed to paint my exterior door frame which I supplied him with the paint prior to and he has failed to return my paint. Also, he cleaned his paint supplies in my sink. I have a septic tank so this is never a good thing because the latex in the paint can cause serious damage which he was unaware of. I told him to clean his tools outside but he did not want to comply with my wish. Told me to get an engineer to check my tank out for damage in a smart- alec way. I have already paid him in full in cash for the services and he failed to complete the job and decided to stop responding to me via text which is his form of communication, I saved all of our texts though. He is a GOOD example of over promising and not delivering. Now I have to pay someone else to complete the POOR workmanship and the incomplete work. I will be reaching out to the Better Business Bureau & Consumer Affairs next. I am expecting a refund of my money and compensation for my Benjamin Moore paint that he stoled.
Description of Work: Crack repairs from house settling and painting
Rating Category
Rating out of 5
Response from Personal Painting Company
I apologized for all this complain. I worked with you in all way possible, even with your OCD and perfectionist personality disorder with all your respect. I'm not perfect ma'am because I do carry all my tools in my truck, you never complain before me working for you, this is not the first time me going to do something at your house. You did not mention all the work that I did in your closet and extra patches for FREE that was not included in the estimate. Also, you did not wanted dust in your home and I sand everything with a wet sander which it took me longer just to make you happy. I do not reschedule for any of my customers, unless they don't want me to be in there house by myself, do that ring a bell?.. and is very understandable. I did NOT stoled paint and NEVER still paint from my customers (why would Ill carry with things that I DONT NEED), you said to take it because you needed to finish on a small trim (and will be return). Ma'am you're just mad because I wont come back to you, please do not put false picture, I'm a man of my word and a man of God, if you did not liked my work why pay me in full telling me that you loved the work. Please have a bless one and stop erasing my respond just for you to look good. give me the chance to defend my self. Please just go on with your life. This is just to much of stalking and harassments. I do have texted and recordings also pictures. God bless Mrs. [Member Name Removed].
Greg W.
05/2021
5.0
interior painters
+ -1 more
Gilbert was the best! He took great care to make sure we were happy and did a fantastic job on our home. Would highly recommend Gilbert for any painting needs!
Description of Work: Interior painting of our home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Personal Painting Company
Thank you so much for your review. It was awesome working for you. God bless!
Guy V.
10/2020
5.0
drywall, plastering, interior painters
+ 1 more
Mr. Morla's work was excellent! We were so excited to see how beautiful our place looked once he completed all. We already requested for him to do more work to our home after holiday season.
Description of Work: Painting, spackle 4 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Personal Painting Company
Thank you so much! I'm glad you liked the work. See you soon and God bless.
Patricia R.
09/2020
5.0
interior painters
+ -1 more
Gilbert promptly responded to request for estimate. Made appt. to give estimate. Was prompt with estimate. Walls in our rental room were left with many marks and needed a new coat of paint. Leftover paint color was matched exactly with a good quality paint. New coat of paint looks great. Well blended on walls, lines straight. Look forward to having another painting job done. Gilbert is polite, great sense of humor and gets down to work right away. He went out of his way to fit us in knowing we had to get this room finished quickly.
Description of Work: 1 bedroom and closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Personal Painting Company
Thank you for your review. It was nice to work for you. God bless!
Michael R.
08/2020
5.0
interior painters
+ -1 more
It was wonderful.
Description of Work: Interior painting for two bedroom
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Personal Painting Company
It was nice working for you guys! Thank you for contacting us!
Maribel R.
08/2020
5.0
house painters
+ -1 more
I loved working with him, he understand, clean, very friendly, finished the job on time. A very excellent work, cant complain.
Description of Work: paint exterior
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,670
Response from Personal Painting Company
Thank you Mrs [Member Name Removed]. 😊
Elvin C.
08/2020
5.0
interior painters
+ -1 more
They did a good work. He was awesome. He was really good.
Description of Work: He did a patch up of the leak on my roof. He painted the interior of the house.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,000
Response from Personal Painting Company
Thank you for you review!
David M.
08/2020
5.0
house painters, interior painters
+ 0 more
Gilbert has completed multiple jobs for us both interior and exterior. His work is exceptional and what's most important he is honest, trusted and cares about the customer.
Description of Work: Basement- installed sheetrock, tape, spackle. sand, prime, and 2 coats of finish paint. kitchen- spackle, sand, primed and 2 coat finish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from Personal Painting Company
Thank you [Member Name Removed], is always nice working for you. God bless!
Evelyn C.
08/2020
5.0
house painters, interior painters
+ 0 more
Awesome!😁
Description of Work: paint ceiling, stripes paint on wood door to stain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Personal Painting Company
strip paint on wood door and stain for exterior. and paint in the interior of the house the ceilings. thank you so much for your review. God bless
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Interior Painting,
Exterior Painting,
Drywall,
Plaster,
Wallpaper,
Wallpaper Removal
FAQ
Personal Painting Company is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Personal Painting Company accepts the following forms of payment: Check,PayPal
Yes, Personal Painting Company offers free project estimates.
No, Personal Painting Company does not offer eco-friendly accreditations.
No, Personal Painting Company does not offer a senior discount.
Yes, Personal Painting Company offers emergency services.
Yes, Personal Painting Company offers warranties.
Personal Painting Company offers the following services: Interior Painting, Exterior Painting, Wallpaper, Wallpaper Removal