MATT Restoration

Its ok. I gave them a check for the total of $9500. He supposed to give me a receipt but never came back. I called him over 10 times already but no answer. He is not answering his phone. He damaged my table, the glass was shattered, they never told me that its broken. When they finished cleaning up they left. I started asking for a receipt since September 12 and it is over a month now. He also was asking me more money when he finished the job.

This is another testimony to all the phony selfish so call contractors out there. We had our back deck done in the fall 2019. Unfortunately, I did not oversee the completion otherwise I would not be writing this. After the deck was completed, we were advised it could not be sanded or stained until the weather got warmer. David (the owner) assured me this would all be taken care of. It's now May 2020 and nothing! We also noticed boards were not placed consistently creating 1/2" a gap at on one end, several boards popped up at the end because they were not nailed down, board lengths were wrong creating an irregular deck pattern, and if that's not enough boards were not cut correctly. David came out to look this and blamed the boards??? He promised he would fix it within a week. It's been three weeks. Crickets! He's gone out of his way to ignore all my calls. We now have to find another "contractor" to take on the other projects that we were ready to pull on the trigger on (2) full bathrooms, a four season room, foundation work and a front porch). Now we are stuck with sanding and sealing the deck ourselves. This is the fine print you can't read on their business cards: Never assume your contractor cares. Never assume they have pride and respect for the trade, we'll take your money and you'll never see or hear from us again, but have a nice day!

My wife and I called Matt Restoration (she was almost in tears) upon discovering what a former tenant had done to our property's hardwood floors. The secretary promptly and professionally answered the phone. She asked us very important questions that would save time down the road and she was genuinely empathetic and very proactive! She actually pulled David out of a meeting to speak with me directly. We have had bad experiences with shoddy work from unqualified and unregistered contractors. However David assured us that everything was going to be ok - and it was better than ok when all was complete! Buyers must beware these days of really horrible contractors! Matt Restoration is completely insured, registered with the Office of the Attorney General and they have several certifications in various applications, installation methods etc! I was impressed with the team's level of expertise and professionalism. First, we were scheduled immediately for a consultation session at their office. We reviewed several samples and various options to solve a few unique problems our situation had. David had a solution for everything. They also were able to provide us with a general price as the actual measurements had yet to be taken but it certainly was within my budget. The prices at Matt Restoration are very competitive. Next David came out personally to measure the job and assess the damages. He even pointed out to me a couple spots where my flooring support was failing and thankfully that was addressed. During our meeting he explained in very thorough details exactly what was going to be done, what would happen next and provided my free estimate before leaving. Immediately after signing the contract and submitting my deposit we were scheduled up! A couple days before the work date, I received a great reminder email that included a "what to do list" from the secretary to prepare us for the installation day. Prior to the scheduled installation date one of their foremen showed up with his helpers to prep the work area. They gently removed some items from the work area, taped off the room and vents so no dust could spread and they hauled in all the job materials. Everything was set to go. Early the next day, and they were right on time as scheduled, the entire crew showed up, David included which was such a nice surprise. He got right into the work himself, working right next to his crew! Our job was completed by the end of the day, including the subfloor structural reinforcement and it looked stunning! All construction waste was removed off our property and the inside was cleaned beautifully. David was absolutely right on when he recommended my wife try a new color, and although I was hesitant I am glad we listened to him, it is remarkable how the entire "feel" of the room changed! Once again my wife likes spending her down time in her old favorite room! Guys, we all know the saying "Happy Wife, Happy Life"! Matt Restoration I cannot say Thank You enough and we will definitely be calling David and his team for all our future projects!