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Lancaster Plumbing Heating & Cooling

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

Lancaster Plumbing Heating & Cooling is a full-service plumbing, HVAC, and electrical company that has been providing sales, service, design, and installation for residential and commercial clients since 1904. Our licensed, trained technicians have extensive experience in their fields and will work hard to make your experience enjoyable and hassle-free. We guarantee our work and promise you the highest level of customer service. Whether you need an air conditioning unit installed, furnace repairs, electrical repairs or upgrades, drain cleaning, or any other comfort solutions, you can count on the skilled technicians at Lancaster Plumbing Heating Cooling & Electrical to take care of all your plumbing, HVAC, and electrical needs.

Business highlights

120 years of trusted experience
Emergency Services Offered

Services we offer

Lancaster Plumber, Lancaster HVAC Service, Plumbing Repairs, Kitchen Remodeling, Bathroom Remodeling, Drain Cleaning, Sewer Cleaning, Water Heaters, Tankless Water Heaters, Leak Detection, Sump Pumps, Water Line Replacement, Heating, Heater Repairs, Heater Installation, Heat Pumps, Geothermal Heating, Gas Heating, Oil Heating, Furnaces, Air Conditioning, Air Conditioning Repairs, Air Conditioning Installation, Ductless Cooling Systems, Central Air Conditioners, De-Humidifiers, Humidifiers...

Services we don't offer

Oil fuel delivery.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4178 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
4%
2
7%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 178 reviews

JEFFREY R.
08/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: installed heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lancaster Plumbing Heating & Cooling
Dear Member, We are sorry we did not meet your expectations. Please call us and let our customer service representatives know how we can make you 100% satisfied with our services.

Dennis L.
07/2015
5.0
drain cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience with your $99 Drain Clearing service. We are happy to have completed your job to your satisfaction! Thank you for your business!

Elizabeth L.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We had frozen pipes. Not only did they arrive within an hour of our call, they found the pipe and helped us defrost everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience. We are delighted to have provided you with quick, efficient service when you had a plumbing emergency. We appreciate your business!

Robert G.
07/2015
5.0
plumbing
  + -1 more
Good
Description of Work: Main line drain diagnosis and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience. We appreciate your business!

Jerry D.
07/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: Replaced hot water heater which was leaking. The price was way too high but we didn't have much choice because I am on social security and a disabled Vet and I cannot do things that I used to. With out going through the obious and personal reasons, we needed to get it replaced asap.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,450

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for sharing your comments. We understand your frustration with your water heater needing to be replaced and the price not being within your budget. We did our best to get the price as low as possible, and even provided an extra 10% off since you are a Veteran. Since our technicians provide all customers with up-front pricing, you did not have to accept our price. Unfortunately, water heater pricing increased nationally mid-April 2015 due to manufacturers now being mandated by the government to increase efficiency in water heaters. We appreciate your business and thank you for being a customer! We look forward to providing exceptional service in the future!

Angelica P.
06/2015
4.0
plumbing
  + -1 more
.
Description of Work: Responded quickly but were not able to come to my area.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lancaster Plumbing Heating & Cooling
Dear Member, We are sorry that we do not service Harrisburg city or the surrounding area. Please refer to our Angie's List profile or our website to see our service areas before contacting us for service.

Matthew W.
04/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience. We appreciate your business!

Katherine Z.
02/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Cleaned drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your recent drain service an "A". We appreciate your business and look forward to serving again you in the future!

Robin S.
02/2015
2.0
plumbing
  + -1 more
See above.
Description of Work: Nothing. I needed a new dishwasher installed with the old one taken out and a new sink installed with faucet - $3000 for labor! Greg, the serviceman, was very nice -- he was just doing what he was told -- but he said it would take a half of a day to do this job for me. That's $700+ an hour! The owner allowed the service man to drop the price to $2200 but even that was way too high. Because the people who answer the phones cannot give you a quote, I had to pay $79 to have the serviceman come out to give me an estimate. You would think there would be a standard price list for dishwasher and kitchen sink/faucet install that I could have had an approximate figure before having someone come out and waste their time - well, it wasn't a waste of their time, it was a waste of my money. Very disappointed in this company for gouging prices.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$3,000

Response from Lancaster Plumbing Heating & Cooling
Dear Member, We are sorry to hear you were unhappy with our price to complete your project. We do not charge by the hour, however, we charge by the job. Our pricing system is up-front, we give the customer the price prior to starting the job, so there are no surprises for the customer. If the job runs longer than expected, you still only pay for what we quoted you up front. We are not the cheapest company in the area, but we are also not the most expensive. We provide quality service and value in all our work, including a 100% satisfaction guarantee-if you're not happy with our work we will do what it takes to make it right. We have 24/7 emergency service, and a LIVE person to answer your phone call at all times. All our work has at least a 1-year parts and labor repair warranty. Our technicians are professional, clean, background checked, receive over 100 hours of training a year and show up to your home with a fully stocked truck ready to complete your project without any delays or rescheduling to get parts. We hope that you will allow us the opportunity to complete your next project.

Kevin F.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Lancaster Plumbing Heating and Cooling did a real nice job installing my new gas furnace and air conditioning system. The employees were punctual, hard working, and very professional. I am very happy with the result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Lancaster Plumbing Heating & Cooling
Dear Member, We are delighted to hear your satisfaction with your Heating & Cooling System installation! We value your feedback and appreciate your business!

Don S.
12/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a $69 deal for a drain clearing and video inspection. The service went fine. They did what the deal stated.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for your review. We appreciate your business!

Elizabeth N.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience. We appreciate your business!

gary J.
10/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: First time out no scope as asked for Second time only did half the job did not into house from the cleanout. called Roto Router Job done as asked price was more but job done in one trip.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Lancaster Plumbing Heating & Cooling
Dear Member, We are sorry you were unsatisfied with your service. We value your feedback and will use your comments for training purposes. Please refer to previous customer reviews to get a better understanding of the quality of service we provide.

Meredith M.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience! We appreciate your business!

Georgiana C.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked out my A/C system. Good job for the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for sharing your service experience. We are happy to hear your complete satisfaction with the service you received on your air conditioning system. We appreciate your business and look forward to serving you again in the future!

Reed S.
07/2014
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They came, cleaned out the drain. It all was so quick that I hardly knew they were there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience with our Drain Technician. We were happy to have solved your plumbing problems quickly! We appreciate your business!

Barry H.
06/2014
4.0
plumbing
  + -1 more
.
Description of Work: Sewer inspection. Loss leader was a good deal. regular prices were not competitive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for your feedback on your drain line clearing service. We appreciate you allowing us to quote further work on your sewer line replacement. We are sorry to hear we could not complete the quoted project for you, and we hope that you will try our services again in the future.

Bruce S.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Check basement drain

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience with our company. We appreciate your business and value you as a customer.

Sandra B.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Well
Description of Work: Removed and replaced water heater, replace kitchen sink faucet, added sprayer to kitchen sink, replaced shower head.i'm very pleased. Tech was neat ..cleaned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for sharing your service experience with our company. We are happy to hear we completed your plumbing projects to your satisfaction and we could provide a positive service experience at the same time! We appreciate your business and look forward to providing you with top-notch service again in the future!

Judy M.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for taking the time to rate our company. We appreciate your A rating, as we work very hard to provide the best service experience possible!

Laura R.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed running toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating your service experience with our Plumbing Care Professional. We were happy to have repaired your toilet, and have you sign up for our service partner plan! We appreciate your business and look forward to providing you with exceptional service in the future.

Joe D.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced toilet seal and repaired leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$423

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for rating our company on your recent Plumbing Service. We appreciate your business and look forward to assisting you on your next project.

alan T.
03/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: I felt it was a con job. They did a camera view of drain from house to street. deal was that they were supposed to unclog a clogged drain for the deal price they gave on Angie's list. main drain was clogged. i figured it had to do with hurricane Sandy, i saw the deal on Angie's, so i took advantage of it. tech showed me what the camera saw. i saw a few small thin roots, but no clog or blockage. tech swore it was the roots causing the problem. he wanted $1600 or $1800 to remove the few scrawny roots. i told him the deal was they would remove any clog for the Angie's price, but he said no. not a main drain. ad did not say "no main drain". plus, prior to my taking the deal, i phoned the company and asked it it included the main drain from the house to the street. they said YES. since everything subsided from Sandy, my drain was clog free. what was promised over the phone, was a different story in person. tech kept enlarging the problem. saying if i didn't have the work done, i'd be in a real mess.
Rating CategoryRating out of 5

Response from Lancaster Plumbing Heating & Cooling
Dear Member, We are sorry to hear you are unhappy with your drain service from 3 years ago. We had a very hard time communicating with you over the telephone, as you did not return phone calls, but only emails. Since we stand behind our promise to provide exceptional service on every call, and we felt there was some miscommunication with your Big Deal purchase, we sent our technician to your home and we even refunded your Big Deal purchase before sending the technician. Your service was free and we offered our professional opinion on your sewer line condition. For a better understanding of the quality service we provide please refer to the other Angie's List member reviews on our profile.

kevin M.
01/2014
1.0
plumbing, water heater repair
  + 0 more
Terrible experience.
Description of Work: I purchased a Big Deal from Lancaster Plumbing Heating Cooling.
Rating CategoryRating out of 5
$49

Response from Lancaster Plumbing Heating & Cooling
Dear Member, We would like to reach out to you, however, we cannot locate the address or name provided in our system. We strive for 100% satisfaction, so please contact our Customer Service team to provide us further feedback, and we will come up with a solution to make things right for you.

Brad G.
11/2013
5.0
plumbing, sewer cleaning
  + 0 more
Checked and cleared a sewer clog.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Lancaster Plumbing Heating & Cooling
Dear Member, Thank you for taking the time to post a review. We were happy to hear your satisfaction with your service. Please contact us if you have any questions or concerns in the future. Thank you for your business!

Contact information

1184 Enterprise Rd, East Petersburg, PA 17520

http://www.LPHservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Sewer Cleaning,
Water Heaters,
Water Filtration and Softening,
Drain Pipe Installation,
Electrical,
Gutters,
Natural Gas Lines,
Wells and Pumps,
Fireplaces

FAQ

Lancaster Plumbing Heating & Cooling is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lancaster Plumbing Heating & Cooling accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Lancaster Plumbing Heating & Cooling offers free project estimates.
Yes, Lancaster Plumbing Heating & Cooling offers eco-friendly accreditations.
No, Lancaster Plumbing Heating & Cooling does not offer a senior discount.
Yes, Lancaster Plumbing Heating & Cooling offers emergency services.
Yes, Lancaster Plumbing Heating & Cooling offers warranties.
Lancaster Plumbing Heating & Cooling offers the following services: Lancaster Plumber, Lancaster HVAC Service, Plumbing Repairs, Kitchen Remodeling, Bathroom Remodeling, Drain Cleaning, Sewer Cleaning, Water Heaters, Tankless Water Heaters, Leak Detection, Sump Pumps, Water Line Replacement, Heating, Heater Repairs, Heater Installation, Heat Pumps, Geothermal Heating, Gas Heating, Oil Heating, Furnaces, Air Conditioning, Air Conditioning Repairs, Air Conditioning Installation, Ductless Cooling Systems, Central Air Conditioners, De-Humidifiers, Humidifiers...
Oil fuel delivery.

Contact information

1184 Enterprise Rd, East Petersburg, PA 17520

http://www.LPHservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day