Sullivan Super Service Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

At Sullivan Super Service, you’ll take pride in knowing you’re hiring a family-owned company that employs four generations of Sullivans and has been working in the Pittsburgh area since 1964. Bill and Anna Sullivan started their business out of their home with just one truck. As their family grew, so did their business and they opened a shop in Braddock and hired more technicians. Through the years the company grew but remained committed to offering the special touch of a family operated business.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs & replacement. Drain cleaning. Heating & air conditioning replacements & repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.41,171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
8%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1101-1125 of 1171 reviews

Deborah S.
11/2013
4.0
drain cleaning
  + -1 more
Cleaned a drain.
Description of Work: I used Sullivan Super Service Plumbing Heating & Cooling.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$215

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review!

Cathy B.
11/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed outside faucet and replaced handle on main water source. Second time I have reviewed this. Won't do it again
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review! We look forward to hearing from you again!

Andrew D.
11/2013
5.0
plumbing
  + -1 more
quick and easy
Description of Work: replaced the front hose faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We are happy we were able to help you!

Michael W.
10/2013
4.0
plumbing
  + -1 more
no problems
Description of Work: replaced kitchen fauct

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review!

Jennifer A.
10/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
No work/service was performed.
Description of Work: I purchased a Big Deal from Sullivan Super Service Plumbing Heating & Cooling.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sullivan Super Service Plumbing Heating & Cooling
A technician was sent to your home to provide estimates on plumbing work you had done by another plumber that had been left unfinished. At this point you had not purchased any of our deals. We never heard back from you regarding which direction you wanted to go with the work. You purchase a deal from us after estimates were given and we are more than happy to take that amount off of the estimates. However at this point we have not heard back from you regarding this matter therefore we have not had a chance to fulfill the deal. Sincerely, Sullivan Super Service, Inc.

James M.
09/2013
4.0
plumbing
  + -1 more
Every thing went ok
Description of Work: Replaced shower drain

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$77

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We are happy to hear you were satisfied with your service!

Christopher L.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Audio missing.
Description of Work: Audio missing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review.

Deborah M.
09/2013
4.0
plumbing
  + -1 more
Very prompt and professional.
Description of Work: Checked plumbing around toilet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your positive feedback! We look forward to doing business with you again!

Allen B.
08/2013
5.0
plumbing, sewer cleaning
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Loretta W.
08/2013
4.0
plumbing
  + -1 more
It went well.
Description of Work: They put in a new sewer line.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,400

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We are glad you were satisfied with your service!

David K.
08/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: I scheduled 2 weeks ago to have my sewer drain rodding/cleaned and visualized today. No one explained to me that the initial trip involved an overall review with no work performed. I waited 4 hours and they arrived late after waiting all morning.They did come to do the service I paid for. Required another schedule date to do the work I paid for. I took off from work today to have this done. Therefore, I am requesting a full refund to my charge card.
Rating CategoryRating out of 5

Michael P.
08/2013
5.0
plumbing
  + -1 more
did an excellent job
Description of Work: replace the old plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

David H.
08/2013
5.0
plumbing, drain cleaning
  + 0 more
I am very satisfied.
Description of Work: Camera and snake drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
08/2013
5.0
plumbing
  + -1 more
Excellent
Description of Work: New hose spugo

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

jane G.
08/2013
4.0
plumbing
  + -1 more
It was fine.
Description of Work: I purchased a big deal with Sullivan Super Service Plumbing Heating & Cooling. I had some pipes changed, I had a new toilet put in and they changed some kind of regulator on my gas tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Mary K P.
08/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything went as planned
Description of Work: Furnace inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bo H.
08/2013
2.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$600

Susan A.
07/2013
3.0
plumbing
  + -1 more
See above.
Description of Work: He was suppose to do a drain cleaning with a camera. The toilets were running on the slow side. It was a cold day and I told him that I would like to see the video. I would stay indoors while he set up everything. He came in about 5 minutes later and said that the test was complete and the outside drain has a dip in it. It would be an expensive repair. I had drain insurance on it through Dominion so I called them. They did a camera test and said that everything looked fine. I am not sure which company was mistaken, but I have not had any problems since.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$89.99

Rob W.
07/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: Gotta love a company that makes an offer to perform a service, says that they will contact you within 2 business days, and then does zilch. They never contacted us at all despite numerous requests to do so.
Rating CategoryRating out of 5

FRANK D.
07/2013
5.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: I called Sullivan's on Tuesday and got an appt for Friday morning. Gary showed up on time and ready to work installing a waterline to my fridge. He was friendly and professional and explained everything he was going to do. He finished quickly, showed me what was done and explained their services. I would use them again if I needed a plumbing or heating issue
Rating CategoryRating out of 5
Yes, I recommend this pro

Derrick D.
07/2013
5.0
plumbing
  + -1 more
Fine
Description of Work: Unclogged a kitchen sink, removed chipped metal from garbage disposal, fixed a leak in the faucet, and made recommendations on how to better care for the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kimberly H.
06/2013
5.0
plumbing
  + -1 more
Very professional.
Description of Work: Fixed a clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Deborah S.
06/2013
5.0
drain cleaning
  + -1 more
Well
Description of Work: Cleared bathroom sink drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Sidney T.
06/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: Their prices were grossly exhorbitant and exceeded what I was willing to pay. They followed the script of other negative reviews..look at job, go to truck, return with book quoting exceptionally high rates for their "cadallic" service, and reducing the price when the customer balks I am sorry they continue to be listed by Angie's List. In my opinion, they are using the $79 Deal as a lead-in to quoting prices well above the deal's value, and then if that price is refused offering the service at a reduced price...making you think you got a good deal. In addition, I believe his truck hit and damaged the gutters on my garage; this is being reported to the police.
Rating CategoryRating out of 5

Wendy W.
06/2013
3.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$69

Contact information

1350 5th Avenue, East Mckeesport, PA 15035

http://www.sullivanservice.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
PA053149
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
02/05/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Appliance Repair,
Electrical,
Excavating,
Flooring Sales and Installation

FAQ

Sullivan Super Service Plumbing Heating & Cooling is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Sullivan Super Service Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sullivan Super Service Plumbing Heating & Cooling does not offer free project estimates.
Yes, Sullivan Super Service Plumbing Heating & Cooling offers eco-friendly accreditations.
No, Sullivan Super Service Plumbing Heating & Cooling does not offer a senior discount.
Yes, Sullivan Super Service Plumbing Heating & Cooling offers emergency services.
Yes, Sullivan Super Service Plumbing Heating & Cooling offers warranties.
Sullivan Super Service Plumbing Heating & Cooling offers the following services: Plumbing repairs & replacement. Drain cleaning. Heating & air conditioning replacements & repairs.

Contact information

1350 5th Avenue, East Mckeesport, PA 15035

http://www.sullivanservice.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM