Sullivan Super Service Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

At Sullivan Super Service, you’ll take pride in knowing you’re hiring a family-owned company that employs four generations of Sullivans and has been working in the Pittsburgh area since 1964. Bill and Anna Sullivan started their business out of their home with just one truck. As their family grew, so did their business and they opened a shop in Braddock and hired more technicians. Through the years the company grew but remained committed to offering the special touch of a family operated business.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing repairs & replacement. Drain cleaning. Heating & air conditioning replacements & repairs.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.41,171 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
8%
2
6%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.6
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1001-1025 of 1171 reviews

SHARON Z.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business and are glad you were pleased with your service. We will be here for you the next time you need help!

Doug N.
11/2014
5.0
plumbing
  + -1 more
Good.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business!

Kyle S.
11/2014
4.0
drain cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$69

MERYL B.
10/2014
5.0
plumbing
  + -1 more
Work was not performed.
Description of Work: I purchased a $77 deal to have a new outdoor faucet installed. However, before they came out to do the work I found a deal with another provider for a particular type of faucet that I wanted and I traded deals.
Rating CategoryRating out of 5
Yes, I recommend this pro
$77

Response from Sullivan Super Service Plumbing Heating & Cooling
We hope we are able to serve you next time!

William K.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace checkup. Seemed to be a thorough inspection. Everything was good.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you. We appreciate your business and look forward to serving you again.

Zee A.
10/2014
4.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Clean out laundry tub drain. |Effective, but has not completely eliminated the problem.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Robert B.
10/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Quasar P.
10/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sullivan Super Service Plumbing Heating & Cooling
Thanks for your review. We appreciate your business!

Mumtaz B.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I already did this I don't remember what I wrote!! I was very satisfied with the company

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your business! We appreciate you rating us.

Clifford R.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Sullivan did a very thorough inspection of our heating and air-conditioning units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Irina L.
10/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: They were supposed to get a camera down into the sewer. They could not. Two different guys came on different days. They didn't do anything, either of them. They just charged money. Ridiculous

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
punctuality
4.0

$89

Ashley W.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Rebuild of toilet and reseal of toilet to plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Susan C.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: repaired my old air conditioner so that I could get a few more years out of it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

JONATHAN P.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Anthony S.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Pat S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Sullivan replaced two outdoor faucets. They were professional and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Nellie M.
10/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: Outdoor hose faucet replacement. It went well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Paul D E.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

ARLENE D.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Brandon cut and replaced a piece of copper pipe, he then installed an outside faucet that was defective. My appointment was scheduled between 12 and 4 p.m.; I was called 20 minutes to 12 and told that he was on his way. He arrived promptly at 12 and performed the work quickly and efficiently without any extra charges. I was very impressed! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

Earl M.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced outdoor spigot. Very efficient, friendly, neat work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate your business & look forward to serving you again!

John C.
09/2014
2.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclog sewer and ran camera in sewer told me my sewer was collapsing said it would be between 5000 to 6000 dollars to fix got another plumber he did it for 2300 and said the sewer was not collapsed but one pipe went down into one running up hill replaced the pipes the man from Sullivan never got back to me I was not happy with them

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$89

Matt H.
09/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Drain Cleaning & Plumbing Inspection. A slow draining driveway drain was augered. Drain still was very slow - They brought back electronic equipment to determine what the cause was. Turns out it drains into a gravel pit, so the drain can only maintain a certain amount of fluid before backing up. - Spoke to older neighbor who confirmed this is how they built the houses on our street. Person performing services was very knowledgeable, polite, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Chuck L.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed two leaky sinks and a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate you taking the time to write it and look forward to serving you again!

Michael T.
09/2014
5.0
appliance repair, plumbing, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: We took advantage of the Angie's list offer to have our sewer lines snaked, and viewed with the camera. We knew that the pipes were very old since our house was built in 1899. After reviewing the camera and discussing several options, Sullivan provided two proposals for solutions. They were very professional and the pricing was fair. We decided to have our sewer lines under our basement replaced. The crew who performed the job was professional and took care to make sure we were informed during the process. I think the basement ended up being cleaner than before they started. We took the opportunity to have a garbage disposal installed while they were here because we now felt comfortable with our sewer lines not backing up. All in all, I would recommend Sullivan to friends and would use them for plumbing needs in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We appreciate you taking the time to write it and look forward to serving you again!

Michele D.
09/2014
1.0
appliance repair, plumbing
  + 0 more
unknown
Description of Work: I recently purchased new granite counter tops and scheduled Sullivan to come the next day to connect the water and disposal. When the technician arrived he stayed for approximately an hour but was unable to connect the disposal. He explained that this was because my sink was now lower and it would require the pipes to be moved. He indicated that he would not be able to do this for me and would need to come back another day with help. So, after taking the day off from work, I still did not get the work done that I needed. When I mad the appointment I indicated exactly what I needed to have done, the technician was not prepared to do that and wasted my time.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$39

Response from Sullivan Super Service Plumbing Heating & Cooling
Thank you for your review. We apologize that we were not able to perform the work at the designated time you scheduled. We always strive to schedule an appropriate amount of time for each call, but when additional work is discovered, we are not always able to perform the work immediately. We understand this was upsetting to you and we apologize sincerely.

Contact information

1350 5th Avenue, East Mckeesport, PA 15035

http://www.sullivanservice.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
PA053149
Trade License Locale
PA
Trade License Authority
Pennsylvania Office of Attorney General - Bureau of Consumer Protection
Trade License Expiration
02/05/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Drain Pipe Installation,
Appliance Repair,
Electrical,
Excavating,
Flooring Sales and Installation

FAQ

Sullivan Super Service Plumbing Heating & Cooling is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Sullivan Super Service Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Sullivan Super Service Plumbing Heating & Cooling does not offer free project estimates.
Yes, Sullivan Super Service Plumbing Heating & Cooling offers eco-friendly accreditations.
No, Sullivan Super Service Plumbing Heating & Cooling does not offer a senior discount.
Yes, Sullivan Super Service Plumbing Heating & Cooling offers emergency services.
Yes, Sullivan Super Service Plumbing Heating & Cooling offers warranties.
Sullivan Super Service Plumbing Heating & Cooling offers the following services: Plumbing repairs & replacement. Drain cleaning. Heating & air conditioning replacements & repairs.

Contact information

1350 5th Avenue, East Mckeesport, PA 15035

http://www.sullivanservice.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM