Horizon Services

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Horizon Services is the region’s largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizon Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee. Horizon Services is the Heating Company Your Friends and Neighbors Call to Keep Warm All Winter Long!

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, Plumbing, Drain Cleaning, Sewer & Water Line Replacement, & Water Heater Repair & Replacement.

Services we don't offer

Duct Cleaning. Electrical. Jetting & Tankless Water Heaters.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.21,236 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
12%
3
8%
2
8%
1
11%


Rating CategoryRating out of 5
quality
4.4
value
3.7
professionalism
4.5
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 1176-1200 of 1236 reviews

Bonnie G.
04/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Horizon came to service my heater because a valve got gummed up with sediment - probably because of not having electricity during the ice storm. There was no charge for the service because I have a ten year warranty on my heater. They are expensive, but they have always been top notch and reliable. I have used them for plumbing, heating, and air conditioning. I paid a higher price, but I have always been 100% satisfied with their work. They are everything they advertise on T.V. - prompt, clean, dependable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane S.
04/2014
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
.
Description of Work: We discovered a wet spot on our ceiling. Horizon responded withing time frame given by scheduler. It turns out one of our upstairs toilets was leaking. Horizon offered 2 options - rebuild the toilet or replace it. Since it was 25 years old, we replaced it. They had the toilet on the truck and completed work the same day. They are a little expensive, but they are neat and professional. We used them for our furnace replacement a few years ago and also for an emergency sump pump replacement during the last hurricane. Their service is always good.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services to replace your leaking toilet. We are glad to see that you found value in our responsiveness, punctuality, upfront pricing, and overall level of quality and professionalism. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us at 610-644-1025. Again, we thank you for choosing Horizon Services.

William M.
04/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The basic yearly A/C warranty check (I have a contract - $180 @year for heater-A/C-plumbing annual check plus priority service calls and discounted parts and repair. It's worth it.) The technician, George, was excellent; very patient and thorough.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services. We are glad to see that you found value in our responsiveness, punctuality, and overall level of quality and professionalism. If you should ever require any further air conditioning, heating, and/or plumbing services in the future, please do not hesitate to contact us at 610-644-1025. Again, we thank you for choosing Horizon Services.

Kathleen M.
04/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced faucet in bathroom vanity. They were very informative and efficient. I thought the price was a little high but the service is worth it to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Horizon Services
We certainly appreciate your business and giving us the opportunity to replace a a faucet in your bathroom vanity. We are glad to see that you found value in our responsiveness, punctuality, and overall level of quality and professionalism. If you should ever require any further plumbing, heating and/or air conditioning services in the future, please do not hesitate to contact us 610-644-1025. Again, we thank you for providing us with your feedback and choosing Horizon Services for your home-based plumbing project.

Nicholas K.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced two furnaces and two AC units

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Horizon Services
Thank you for sharing your Horizon Services installation experience! We are very proud of our installation technicians and the installation process. We are glad to see that you found value in our punctuality, responsiveness, highly trained technicians, and overall level of quality and professionalism. We hope that you enjoy your new systems (two furnaces and two A/C units) for many years to come. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing your feedback!

Daniel M.
04/2014
5.0
plumbing
  + -1 more
They were really good.
Description of Work: They came out for a busted pipe and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ida L.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: New heater.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Horizon Services
Thank you for sharing your Horizon Services heater installation experience! We are very proud of our installation technicians and the installation process. We are glad to see that you found value in our highly trained technicians, responsiveness, punctuality, and overall level of quality and professionalism. We hope that you enjoy your new system for many years to come. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us we are here for you. Again, thank you for choosing Horizon Services and sharing your feedback!

Matthew L.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services. We are glad to see that you found value in our responsiveness, punctuality, upfront pricing, and overall level of quality and professionalism. If you should ever require any further heating, air conditioning, and/or plumbing services in the future, please do not hesitate to contact us at 302-762-1200. Again, we thank you for choosing Horizon Services.

Paul S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
Dependable, professional, honest.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Horizon Services
Thank you for taking the time to provide us with your feedback. We certainly appreciate you giving us the opportunity to work on your home. We are glad to hear that you found value in our responsiveness, punctuality, upfront pricing, professionalism, and overall quality of our service. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us. Again, thank you for choosing Horizon Services.

Shari G.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced heater and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Horizon Services
Thank you for allowing Horizon Services the opportunity to provide you with a new heating and air conditioning installation. We are glad to see that you found value in our responsiveness, punctuality, upfront pricing, installation process, and overall level of quality and professionalism. Again, thank you for allowing us to perform the work on your home and we hope that you enjoy your new systems for many years to come. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services.

sandra D.
02/2014
5.0
plumbing
  + -1 more
Extremely professional.
Description of Work: Found and Fixed plumbing leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services to repair plumbing leaks in your home. We are glad to see that you found value in our responsiveness, punctuality, upfront pricing, installation process, and overall level of quality and professionalism. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services.

Kathy A.
02/2014
5.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for taking the time to provide us with your feedback here on Angie’s List. We certainly appreciate you giving us the opportunity to work on your home. We are glad to hear that you found value in our responsiveness, punctuality, upfront pricing, professionalism, and overall quality of our service. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us. Again, thank you for choosing Horizon Services.

Vincent C.
02/2014
5.0
plumbing
  + -1 more
Did a good job :D
Description of Work: They cleared my clogged toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services to clear a clogged toilet. We are glad to see that you found value in our responsiveness, punctuality, upfront pricing, and overall level of quality and professionalism. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to call us. Thank you!

Trina D.
01/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services and sharing your experience here on Angie’s List. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services!

Greg K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We thank you for contacting Horizon Services and scheduling an appointment. We are glad to hear that you found value in our professionalism, responsiveness, punctuality, and overall quality of our service. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services and sharing your valuable service feedback.

David D.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We appreciate your business and giving us the opportunity to perform work in your home. We are glad to hear that you found value in our responsiveness, punctuality, professionalism, and overall quality of our service. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services and sharing your feedback with the Angie’s List community!

Karen L.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: They are responsive, courteous and professional. When you have no water, it is a big deal and they are the best.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We thank you for scheduling an appointment with Horizon Services for your recent plumbing problem concerning a lack water! Professionalism is and always has been our top priority as we always strive to provide all of our customers with the best service possible! We are glad to see that you found value in our responsiveness, punctuality, professionalism, and overall quality of our service. Once again, we thank you for choosing Horizon Services and appreciate your valuable feedback!

Frank P.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience! We certainly appreciate your business. We are glad to hear that you found value in our responsiveness, punctuality, and overall level of quality and professionalism that we provide with all of our services. Once again, we thank you for allowing us to perform work on your home.

kimberly b K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for sharing your recent Horizon Services experience! We certainly appreciate your business as well as the valuable feedback. We are glad to hear that you found value in our punctuality and overall quality of service that we provide with all of our services. Once again, we thank you for allowing us to perform work on your home.

Walt T.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Horizon Services
Thank you for allowing Horizon Services the opportunity to provide you with an air conditioning installation. We are glad to see that you found value in our responsiveness, punctuality, installation process, and overall level of quality and professionalism. Again, thank you for allowing us to perform the work on your home and we hope that you enjoy your new air conditioner for many years to come. If you should ever require any further air conditioning, heating, and/or plumbing services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services.

David B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Warranty call

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We wanted to thank you for scheduling a warranty visit with Horizon Services and sharing your experience here on Angie’s List. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services!

Melanee J.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
We wanted to thank you for scheduling an appointment with Horizon Services and leaving us feedback here on Angie's List! We are glad to hear that you found value in our highly trained service technicians and our overall quality of service. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for choosing Horizon Services!

Gail K.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for sharing your Horizon Services experience here on Angie’s List. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for providing us with your feedback!

Donna S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: New heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for allowing Horizon Services the opportunity to provide you with a new heating system installation. We are glad to see that you found value in our responsiveness, installation process, and overall level of quality and professionalism. Again, thank you for allowing us to perform the work on your home and we hope that you enjoy your new heater for many years to come.

Rich C.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I talked to Horizon Services Inc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Horizon Services
Thank you for sharing your Horizon Services experience here on Angie’s List. If you should ever require any further plumbing, heating, and/or air conditioning services in the future, please do not hesitate to contact us. Again, we thank you for providing us with your feedback!


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
PA017876
Trade License Locale
Pennsylvania
Trade License Authority
Pennsylvania: Home Improvement Contractors
Trade License Expiration
07/01/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Electrical,
Generator

FAQ

Horizon Services is currently rated 4.3 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Horizon Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Horizon Services does not offer free project estimates.
Yes, Horizon Services offers eco-friendly accreditations.
Yes, Horizon Services offers a 10% senior discount.
Yes, Horizon Services offers emergency services.
Yes, Horizon Services offers warranties.
Horizon Services offers the following services: Heating, Air Conditioning, Plumbing, Drain Cleaning, Sewer & Water Line Replacement, & Water Heater Repair & Replacement.
Duct Cleaning. Electrical. Jetting & Tankless Water Heaters.

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day